long lasting highest internal pressure to reach unrealistic goals ; bad strongest competitive internal structures in sales; strange internal komunikation
keeping field force silly and never ending brainwash with internal product advertising
While I know what the pharmaceutical industry does in researching, developing and bringing drugs to the market that save lives and improve people's quality of life, is extremely important, I don't like being associated with an industry that is looked at, rightly or wrongly, as greedy and in it only for the money. As a sales rep, I don't like to be looked at as a "sales" person. I approach my job, when my manager is not with me, as someone who promotes products and educates health care professionals on the efficacy and safety of them so they can make the most informed decision as to whether or not the medicine I promote is the right one for the patient. In some cases, it might not be and that's OK with me. I think the overall industry should really look at the "sales" model and adjust. "Salsey" selling is embarrassing and I can spot a phony a mile away. So can health care providers. In most cases, the job has become a UPS driver and a caterer wearing a suit. Also, I don't want or need a manager who sits in my car 2 days a month telling me how I should have a conversation with someone. I'm perfectly capable of carrying on an educated conversation with a physician and don't need my every word analyzed afterwards. Managers need more to do!
Company takes price hikes on products without any warning to field. We call it "mushroom management" (kept in the dark and fed manure!). Has happened more than 12 times now and it leaves us holding the bag with no communication plan from management.
R&D has become a stepchild under Witty's tenure, in big part due to his poor decisions for China, investments in acquisitions, lack of understanding of the R&D business to drug registration, and his Anglo-centric views.