Reasons why I had to leave Zoll

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anonymous said:
no joke. so tired of training new managers who don't have a clue. i don't mind much if they are open to learning. just really tired of them assuming they know more than we do, even when they've been here a fraction of the time. this place just wears you down.
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Lol!!! This is truly the biggest joke on this site!! What do you know???? Please tell me?? Is your process a success? Do you provide relevant supporting material for sales? Is intake running smoothly? How is the commission program? Rep retention? Inventory for sales territories? You can't even hold a national meeting without fucking it up! Three per room sound familiar? What's the last thing engineering has come up with? A piece of shit cloth 3 years ago? My god Nike comes out with new bras and shirts weekly! Wtf? What do you know??????
 


















Managers keep trying to give the daiichi news hires better quotas. This won't matter because they don't realize they can't sell or have zero relationships! Will be fun to watch them fail.
 






anonymous said:
Thats an interesting point of view, certainly possible. But I have a hard time thinking they are savvy enough to pull this off. This is the same company that:

- Wrongly denied 6 of my 14 orders this week. No joke. Just didn't read the documents.
- Shorted my psrs their allotments. Had to call other tms to get what little they had. Actually caused 2 patients to stay an extra day at the hospital because psrs were sent no systems. Customers pissed. Psrs pissed.
- Sent 2 PSRs to the wrong location. Wouldn't reimburse for their lost time. Seriously?
- Reversed over $12k in revenue, making a deficit I have one week to cover or I lose my commission.
- Sent an incomplete system.
- Sent a patient a $28,000 bill from over a year ago. No phone call. No letter. Just a bill. No need to explain the shitstorm this created.
- Kept me working most nights fixing all these mistakes. But i'm in the doghouse because I can't make their jacked up goal.

So, maybe this is all part of the conspiracy to drive us out. But I just don't think they are smart enough to think all this through. My conclusion is incompetency. Not strategy.
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I'm an RN in an office the LifeVest rep visits. Why do you guys wear scrubs? We fit patients in the clinic, what's the point?
 
























anonymous said:
In my 2 year tenure at Zoll as a TM:

* my goal was raised 109 times
* I was paid on only 65% of my orders
* Commission reversals affected 72 of 107 goal segments - creating a deficit each segment I had to overcome before my sales counted for commission. This cost me my commission many times.
* My clinical team turned over 3 times - all PSRs run off by being disregarded by management, unpaid for correcting constant errors by Zoll (bad/incomplete equipment, delayed fittings, sent to the wrong location) - forcing me to constantly recruit and train new folks and fill vacancies with my own time
* My weekends were constantly interrupted with uncommissioned and irrelevant work and patient problems that Zoll should have handled, but didn't
* I missed the last 3 family holidays because Zoll couldn't handle patient problems themselves. Why those of us scheduled to be off have to work because those who are scheduled to be on can't handle the volume, I still don't understand.
* MANY of my weekends were shot because Zoll runs a skeleton crew of scheduled staff inside, forcing those of us who are scheduled to be off to cover for the shortage. And when we call in, we are treated like WE are interrupting THEM, when WE are supposed to be off.

And despite the above list, the biggest reason is that I have never been more disregarded as an employee by any other employer in my life. I am so grateful to be gone. I have my life and my sanity back.
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I made the decision to leave today too. I spent my whole Easter dealing with a disaster at a hospital that needed a patient discharged, but couldn't because Zoll has decided to have a skeleton crew on Sundays. I was literally told be several people SCHEDULED to work today that "we don't do that on Sundays" or "you guys have to do that for yourselves on Sundays."

Why do we have to pick up the slack on the days we are supposed to be off, and the people scheduled to be working get to carry a lighter load? Why is this patient the last priority to Zoll? Why is their precious schedule on Sundays more important than getting this patient protected, and home with her family so she can enjoy Easter after a week in the hospital? Why is the doctor and staff of no concern?

My time, my family, my holidays, and my business are clearly not important to Zoll. So forget it, I have finally learned my lesson. Why I ever thought this place could change is beyond me.
 






anonymous said:
I made the decision to leave today too. I spent my whole Easter dealing with a disaster at a hospital that needed a patient discharged, but couldn't because Zoll has decided to have a skeleton crew on Sundays. I was literally told be several people SCHEDULED to work today that "we don't do that on Sundays" or "you guys have to do that for yourselves on Sundays."

Why do we have to pick up the slack on the days we are supposed to be off, and the people scheduled to be working get to carry a lighter load? Why is this patient the last priority to Zoll? Why is their precious schedule on Sundays more important than getting this patient protected, and home with her family so she can enjoy Easter after a week in the hospital? Why is the doctor and staff of no concern?

My time, my family, my holidays, and my business are clearly not important to Zoll. So forget it, I have finally learned my lesson. Why I ever thought this place could change is beyond me.
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I have been there. Multiple holidays and weekends. And I thought it would change for 4 years!!! Here's some fun advice. When customers start getting pissed off, give them the names and phone numbers of leaders in home office. Oh my they hate that! Let them get a little uncomfortable.
 






anonymous said:
I have been there. Multiple holidays and weekends. And I thought it would change for 4 years!!! Here's some fun advice. When customers start getting pissed off, give them the names and phone numbers of leaders in home office. Oh my they hate that! Let them get a little uncomfortable.
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I better not get any phone calls you punk. If I do, I will sit you down in a conference room and then leave. Then my boys and I will fart nonstop into the vent filling the conference room with an assortment of putrid aromas designed to break you...
 






anonymous said:
I have been there. Multiple holidays and weekends. And I thought it would change for 4 years!!! Here's some fun advice. When customers start getting pissed off, give them the names and phone numbers of leaders in home office. Oh my they hate that! Let them get a little uncomfortable.
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I have thought of this many times. Would love to do that. I wish they could experience the dismay and shock of doctors when they hear about 2x2. It is humiliating.
 






anonymous said:
I have been there. Multiple holidays and weekends. And I thought it would change for 4 years!!! Here's some fun advice. When customers start getting pissed off, give them the names and phone numbers of leaders in home office. Oh my they hate that! Let them get a little uncomfortable.
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Yes, this would be awesome to do. Especially on the weekends and holidays that they run a skeleton crew so they can save money and so the folks scheduled to be off have to work for free.
 






anonymous said:
Saves money on dry cleaning and they are comfy. Why do you care?
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It's just funny how you guys strut around our office in scrubs with no real reason to be in them...other than they're comfy. It's not like you're in an actual case, lol. We are usually in business attire and here come the LifeVest guy walking in like he just cracked someone's chest open. They give you a pager too? Bwahahaha!!!
 






That post makes no sense. We deal with patients on a daily basis, have to go in patient rooms .. you think a patient wants a suit walking in? Clearly you either don't understand this job or you have no patient care experience.
 






anonymous said:
That post makes no sense. We deal with patients on a daily basis, have to go in patient rooms .. you think a patient wants a suit walking in? Clearly you either don't understand this job or you have no patient care experience.
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Who wants a suit walking in?? Well, I guess our patients do because our Physicians aren't in scrubs, not in the clinic. Plenty of patient care experience here as well. I was getting a Masters in Nursing while you were selling copiers or advertising before you got this job. Keep wearing those scrubs, Jr... You're very important. Bwahahaha!!
 






anonymous said:
It's just funny how you guys strut around our office in scrubs with no real reason to be in them...other than they're comfy. It's not like you're in an actual case, lol. We are usually in business attire and here come the LifeVest guy walking in like he just cracked someone's chest open. They give you a pager too? Bwahahaha!!!
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Clearly you are a non-performing ICD Rep who thinks LV is the reason you are a failure. Read a self improvement book, it really may help you. Let us know what you learn, or are you so far gone you think you are perfect just the way you are??? We already know your answer!!
 






anonymous said:
Clearly you are a non-performing ICD Rep who thinks LV is the reason you are a failure. Read a self improvement book, it really may help you. Let us know what you learn, or are you so far gone you think you are perfect just the way you are??? We already know your answer!!
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Are you seriously comparing yourself to an ICD rep?? You guys just keep getting better, bwahahaha!!!
 






anonymous said:
Who wants a suit walking in?? Well, I guess our patients do because our Physicians aren't in scrubs, not in the clinic. Plenty of patient care experience here as well. I was getting a Masters in Nursing while you were selling copiers or advertising before you got this job. Keep wearing those scrubs, Jr... You're very important. Bwahahaha!!
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Did you just admit to being a nurse? Bahahaha
 






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