This is a toxic company. The people at the top determine what kind of "personality" a company eventually has. I think I may be stating the obvious here, but a company with executives who really do care about their employees and customers, who treat people decently and with respect, are going to have a good solid, decent company. Their employees will treat each other professionally and with respect, and even those who are not inclined to treat others well will do so if they know that any other behavior will not be tolerated. If you have a company run by executives who are only worried about themselves and their profits, to the exclusion of everything else, who tolerate an atmosphere of meaness and pettiness and bullying, you get PPS. The people at the top have a real disregard and disrespect for all of the "little people" far down the corporate food chain. I think that this is will ultimately ruin a company since those are the very people who are doing the real work of the company. These are the people who sell the product, deliver the product, have the one on one interactions with the customers, who do the hands on billing which brings in the money, etc... Yet these are the very people who are basically despised by supervisors on up. They are seemingly beneath the contempt of executives at the top and that attitude trickles down. Worse, it is not only tolerated, but encouraged! This is what ultimately brought down PPS, and it brought it down all right, talk about a fire sale! This is the end result of the low morale of the average worker out "in the trenches" so to speak. They are micromanaged, bullied, and like I said, basically beneath the comtempt of anyone in a management position.
Thanks for letting me vent. I recognize all too well the real bitterness and frustration expressed on these message boards. The occasional executive may come on and make noises about the people posting here being a few disgruntled employees, but you don't get this level of bitterness and anger for no reason. PPS is a toxic, dying company and good riddance.