AC has potential with the right coaching. Her heart is in the right place but room to improve the way she empowers her people and trusting that we are all capable (more than capable) in doing our jobs. The problem is -who is going to coach her with the Head being spread so thin across so many teams it isnt realistic. Some managers are terrible some with potential and others that are good and really fight for their people but without the right coaching and development those with potential will never grow and will eventually become intolerable. It's not just us MSLs that need coaching it's some of these FDs and MEDs who really need to coaching!