If you haven't noticed there are about 100+ job openings at DSI currently and we're not just talking just the Primary Care openings, instead we're actually talking about Specialty and Hospital positions as well. If you are considering joining DSI only do so if you are absolutely desperate to get into Pharma and have zero connections elsewhere. This place is a very unusual and here's a few things to beware of when/if you join that I wish someone would have told me:
1. PROMOTIONS
Reps are promoted based on politics, not their sales performance and rankings like other companies. To get promoted stay home 4-5 hours per day and just be a kiss ass to your manager and help with administrative duties that they don't want to do and that's how you get a promotion. Invite your manager to lunch all of the time in order to inappropriately gossip about your peers. DSI seriously promotes reps ranked DEAD LAST in the entire company. Also, what DSI considers to be a "promotion" is about $3-7k increase, when other companies already pay $40-50k more than DSI. If you join DSI stay 1 year and GET OUT. Take your experience and run for dear life to a much better company, which isn't tough to find. Recruiters know that once you've dealt with DSI and sold these products you can sell anything, anywhere, anytime. Also, the company just did a big wave of automatic promotions where they promoted whoever they wanted to without the candidates even applying or interviewing and as you can imagine that didn't sit well with the sales force.
2. FCR SCORES
Managers have the ability to do ride alongs over and over with their favorite reps so that they can increase their rankings quicker on the FCR scores (which can help a last in nation ranked reps get promoted). To get promoted you must have primarily 4-5's on your FCR scores, therefore more field rides mean you have more opportunity to increase your FCR scores. Managers are also able to select who they want to help them lead conference calls, training sessions, sales spreadsheets to track data and then they can increase their FCR scores for doing extra work. If you ever switch managers, just know that you can have all 4-5's, however if the new manager doesn't like you (even if you are top ranked) they can choose to move your FCR rankings downward to 1's and 2's for no reason. Bottom line, make sure you know that your manager can screw you over on FCR scores if they wish too. If you get the wrong manager on a rampage to destroy your career, watch out for this. Make sure to challenge your manager on FCR scores and make sure to get 3's or higher as quickly as possible. If they cancel or postpone your ride alongs often, document the dates.
3. PIPELINE
DSI's pipeline is awful. We are still selling a drug that is 6 pills per day when other drugs have much greater efficacy and are QD. Next, we have a anticoagulant that was supposedly a blockbuster and it is a 4th in class drug that's not covered and is not selling. Our hypertension meds go off patent at the end of 2015, so get ready for lay offs, as this franchise is approximately 25-30% of DSI's revenue. Also, the anti platelet is off patent at the end of 2016 and it's already losing ground quickly to competitors who actually have a budget to pay speakers. Finally we added a constipation drug that is not selling either and this is a co promotion with AZ and they have already gathered that DSI reps are not very good, so good luck for future co promotion opportunities for DSI. The lack of a pipeline is what crushes DSI, because without a pipeline they don't have revenue to pay reps or provide more in service budget, which creates a nasty cycle of lay offs and comp plan changes frequently so that the place doesn't go bankrupt.
4. BUDGET
You will have a tiny budget to buy lunches, breakfasts, or snacks. Be prepared to be known as the dead broke rep who can't afford anything except Sonic, Subway, In and Out, El Pollo Loco, which are all the things that the offices will not want to eat. They will often cancel your lunch and put someone with a larger budget on the calendar, so that they can have something to eat that they actually want. Also, every sales meeting you will have a roommate, which is unheard of for any other company.
5. TURNOVER
Look at all of the job openings in San Diego and across the US. It's not a coincidence. Everyone leaves as soon as they get 1 year under their belt, maybe 2 years if they can handle it. Once you're ready to leave you can make $40-50k more easily. If the company would invest more in the sales force up front, they could avoid all of the turnover costs and create a much better culture in which they have a competitive sales force excited to get out and sell and boost the companies overall revenue instead of searching for jobs and submitting resumes all day long.
Good luck if you choose to join just be careful and really watch out for some of the managers. A lot of them are great, but if you get the wrong one they can really screw over your career and promotions at DSI.