Sorry, it was a reference to a PM I received on these boards regarding the DM of that fun little cluster of centers in the NE corner of the country.
I actually just hit my 1 year mark here, but thanks for the warning.
And there's no way in hell I would want to try running a center. The people who run centers (and by that I mean everyone but the managers) have the hardest job out there -- not only are they the face of the company but they have to take the customer complaints and incidents to their faces. They have to be on call 24/7 and deal with whatever stupid or crazy idea comes through the boom for the next month's in-service. It's not something I would wish on anyone, and it is greatly appreciated by those of us in Operations who actually work with you guys at the centers.
I've gotten only 1 PM and a couple QI emails so far about suggestions. I really appreciate it guys! I had hoped that my presence here could serve to answer some questions, but it seems most of you are just too upset and frustrated to try and bridge the gap. This is a place where you can be anonymous and say what you want without fear of repercussions. Hopefully you can use it to improve the experience that other people have with PPS.