I get it.. you don't like what MDT reps do or say. As a MDT rep, I don't conduct business that way. If other reps make claims they can't back up, I call them out. I would never conduct business the way my competitors do nor would I want their business if it has to be earned in a manner that doesn't meet my style. I do not befriend a customer just because they are my customer, I don't offer them studies, I don't take them to programs or entertain. With ASP's going down and the cost of doing business going up, I am as streamlined and fiscally responsible as possible and my customers get it. Yes, I have told my non-MDT friendly customers they can choose 1 day per month to combine all their MDT device checks and that will be the only day we will be able to schedule their office. Tough shit if they don't like it. I could care less if my competitors want to hang out all day at those accounts.
Regardless of what company you work for, the days of earning business through out of town programs, dinners, catering to rediculous device checks, becoming personal pals with your doc's, you will soon be dissappointed. If this is, or has been your strategy, I suggest you change. The next thing that will change is your pay as companies realize these activities no longer drive the bottom line and actually cost too much to continue and it will force a different device rep sales force making much less.
So, when you hear what you think is bashing by MDT reps over the topics I mentioned above, it's because there is a form of conditioning going on right now to start changing customer expectations as well as rep compensation packages. Don't blame MDT reps just keep your eye on the ball.