To: Abbott IT
Colleagues:
Over the past two years, our worldwide IT organization has made significant strides to standardize technologies and services to allow us to more easily support business operations. As part of our business planning process, Abbott IT business application organizations have assessed and evaluated how our operating model must further adapt to meet the evolving needs of our worldwide businesses. To put it simply, our organization must find ways to be much more operationally efficient. With this in mind, we are now proposing to implement two key initiatives.
First, we are we moving to a new operating model that will enable us to provide more efficient business support. Under this new model, divisional IT will focus on IT strategy, demand management, and business process requirements, while a new centralized shared services organization will manage solution delivery to the divisions. Staff in corporate and divisional IT organizations will be realigned to support this shared services model.
Second, we are transitioning a number of standardized activities to two leading industry suppliers. We have recently entered into agreements with two leading IT service providers to streamline, simplify, and standardize our operations and solutions. Working with these suppliers will enable us to increase operational efficiency, lower costs and increase overall service flexibility.
This transformation is a major step in our worldwide IT evolution and will change how our IT Business Systems organization will operate within Abbott. As a result of these expected changes, there will be an impact to some of our staff members, including some position eliminations and, over the coming weeks, changes in job roles, functions, and/or reporting relationships across our worldwide organization. While I recognize this is a journey, it is our intent to address as much of our transformation impact up front and with as much transparency as possible so that we can quickly focus on driving greater strategic business capabilities.
In the coming days and weeks, we will share more details about what is changing and what these changes mean for you. As decisions are made, we will communicate them openly while taking steps to minimize disruptions, both within our organization and for the businesses we serve.
I thank you in advance for your continued support and focus on serving the business.
Regards,
Nancy Berce
VP, Business Process and Finance Operations
Colleagues:
Over the past two years, our worldwide IT organization has made significant strides to standardize technologies and services to allow us to more easily support business operations. As part of our business planning process, Abbott IT business application organizations have assessed and evaluated how our operating model must further adapt to meet the evolving needs of our worldwide businesses. To put it simply, our organization must find ways to be much more operationally efficient. With this in mind, we are now proposing to implement two key initiatives.
First, we are we moving to a new operating model that will enable us to provide more efficient business support. Under this new model, divisional IT will focus on IT strategy, demand management, and business process requirements, while a new centralized shared services organization will manage solution delivery to the divisions. Staff in corporate and divisional IT organizations will be realigned to support this shared services model.
Second, we are transitioning a number of standardized activities to two leading industry suppliers. We have recently entered into agreements with two leading IT service providers to streamline, simplify, and standardize our operations and solutions. Working with these suppliers will enable us to increase operational efficiency, lower costs and increase overall service flexibility.
This transformation is a major step in our worldwide IT evolution and will change how our IT Business Systems organization will operate within Abbott. As a result of these expected changes, there will be an impact to some of our staff members, including some position eliminations and, over the coming weeks, changes in job roles, functions, and/or reporting relationships across our worldwide organization. While I recognize this is a journey, it is our intent to address as much of our transformation impact up front and with as much transparency as possible so that we can quickly focus on driving greater strategic business capabilities.
In the coming days and weeks, we will share more details about what is changing and what these changes mean for you. As decisions are made, we will communicate them openly while taking steps to minimize disruptions, both within our organization and for the businesses we serve.
I thank you in advance for your continued support and focus on serving the business.
Regards,
Nancy Berce
VP, Business Process and Finance Operations