I have one hospital that uses vendormate. It's a fuckin' scam for sure. I worked in the O.R. clinically for years before I became a rep and they hit me up $40.00 for a 10 question hipaa test! Ridiculous. I understand and respect the accountability aspect of it, but they are definately in it to make a buck by taking advantage of us.
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Vendor representative credentialing
- Thread starter Anonymous
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actually, vendorclear makes you take the hipaa test, but vendormate is just as bad. $200.00 just to get in the O.R. Shit, half the operating room staff doesn't need the credentialing that we do to work there.
Quick story for you guys....Status Blue, yet another vendor compliance firm, runs the show in my territory. I recently changed company representation, and logged onto my account to change my profile information, upload new and current files, etc....
To my dismay, Status Blue 'locks' you out, so to speak, from updating this information. In my desire to be a respectful and upstanding individual in the eyes of the almighty compliance gods, I contacted Customer Support asking if they could kindly update this information for me, and I will handle the file upload portion on my end.
In an expression of gratitude unmatched this Christmas season, my information was deleted, my account deactivated, and a request sent to my e-mail to pay AGAIN to sign back up and enter new representation information. This, after having renewed just four months ago. Per Customer Support explanation, once you change companies, you are OUT of the system, and must sign up again with new credentials/information.
As you can imagine, I'm quite ecstatic as to redo/restart this entire fucking process.
Quite simply, this entire premise has gone completely awry. Specific rules must be put in place....one company, one compliance formula....
To my dismay, Status Blue 'locks' you out, so to speak, from updating this information. In my desire to be a respectful and upstanding individual in the eyes of the almighty compliance gods, I contacted Customer Support asking if they could kindly update this information for me, and I will handle the file upload portion on my end.
In an expression of gratitude unmatched this Christmas season, my information was deleted, my account deactivated, and a request sent to my e-mail to pay AGAIN to sign back up and enter new representation information. This, after having renewed just four months ago. Per Customer Support explanation, once you change companies, you are OUT of the system, and must sign up again with new credentials/information.
As you can imagine, I'm quite ecstatic as to redo/restart this entire fucking process.
Quite simply, this entire premise has gone completely awry. Specific rules must be put in place....one company, one compliance formula....
Here is some very interesting information. The first rep that loses their job because of what Reptrax or any other credentialing system that rates you, gives one vendor preferred status over the other etc., has a very good case in court against that credentialing company. Blocking your ability to perform your job with rating systems when they are not your employer, is well let's just say a small infraction with the government.
Ha ha, you don't know shit about the law. In reverse order, no amount of interfering with your work, even if it were as you characterize it, is a crime (whether an "infraction" or otherwise). At most, it's a personal harm the employee could sue over.
To win, you'd have to prove tortious interference, a very hard standard. Alternatively, you'd have to show that a statement you don't like is libel or slander, something unlikely, because most of the data is probably true, or at worst, unintentionally wrong.
Then, the credentialing guidelines are usually set by the hospital, not by the credentialing company. You'll notice that most of the contracts you agree to state that it's the hospital setting the standards. Merely collecting information and holding a repository doesn't create liability there.
Last, I'd bet that in every credentialing contract you clicked through (or signed) you agreed to indemnify the credentialing company for anything bad that may happen. You'll have trouble getting past that in most states.
Good luck.
Does anyone know if Vendormate reports the detailed background info back to your company/boss?
I have a dui that I would prefer to not publicize.
I have a dui that I would prefer to not publicize.
Vendormate doesn't run criminal background checks. Not sure if the other companies do.
With Vendormate, at most, some hospitals might add a custom question merely asking whether the rep's company has conducted a criminal background check (and possibly calling for such an attestation on company letterhead).
If this is already answered then sorry - but get blood drawn at the doc office or any local lab offcie and have them send it off to check for antibodies to chicken pox, standard test takes no more than 7 days
hope it helps
This is the part I love about the whole thing. Reptrax/vendormate etc. pith this as a "free" way to get all their vendors credentialed, keep the pharma reps out etc. They forget that in addition to making my mortgage payments and car payments, the hospital also pays for my reptrax.
I heard that pfizer freaked when reptrax came on line because it was going to be $150 x what, like 12 million reps or something like that.
If you are a rep, just expense it to your company. If unable to do so, a manager or a "half-full" kinda guy just use these things in your defense to get better pricing in your hospital(s). Better yet, use it as a vice to spark renegotiation of pricing prior to the new costs brought on. They did it to themselves, and should be no stranger to passing off costs.
I know this is an old thread.
I know relationships are key, but why burn up a ticket over a $100-200 fee??
I don't get this. Everyone claims to be making so much money and when it comes to paying $200 that you will expense then suddenly it's too much to pay.
I don't get it. Just upload the crap they ask for; how hard can that be??
That fact is that the game is changing and reps have to change too. I think I've paid around $1,000 total for the credentialing services (Reptrax, Vendormate, vendor Clear, Status Blue) and some updating on my vaccinations.
That's not a huge price to pay when you think about it. It sucks, but I don't see much of a choice in the matter.
When you think about how much income you've made from selling into these hospitals, even if you're an indie and pay for it yourself, it's not worth burning bridges over.
As someone else pointed out, the patient/insurers/US tax payers are the ones that will foot the bill for it. The compaines/reps will have to pass it on to the hospitals. The hospitals pass it on to the consumer.
That's not a huge price to pay when you think about it. It sucks, but I don't see much of a choice in the matter.
When you think about how much income you've made from selling into these hospitals, even if you're an indie and pay for it yourself, it's not worth burning bridges over.
As someone else pointed out, the patient/insurers/US tax payers are the ones that will foot the bill for it. The compaines/reps will have to pass it on to the hospitals. The hospitals pass it on to the consumer.
Vendor credentialing is a sham! And here is my 2 cents!
An HCA hospital told me that I had to go through their "independent" credentialing agency. Funny thing was... the rep for the "independent" agency has an HCA email account. Plus this said agency asked for more information about me (credit history, copies of my degree, health questionnaire, background check) then when I actually worked at this HCA hospital and did actually patient care that they billed insurance for. Can't wait for the full body cavity search before you enter the hospital.
And after working for this hospital for two years I think they should take the money from the vendor credentialing and do that same analysis to their own employees. Also, add some more security so the homeless can't wander into an OR. This is more of a hospital issue than the reps coming in.
An HCA hospital told me that I had to go through their "independent" credentialing agency. Funny thing was... the rep for the "independent" agency has an HCA email account. Plus this said agency asked for more information about me (credit history, copies of my degree, health questionnaire, background check) then when I actually worked at this HCA hospital and did actually patient care that they billed insurance for. Can't wait for the full body cavity search before you enter the hospital.
And after working for this hospital for two years I think they should take the money from the vendor credentialing and do that same analysis to their own employees. Also, add some more security so the homeless can't wander into an OR. This is more of a hospital issue than the reps coming in.
Are you sure that your previous employer didnt notify them that you switched companies and to remove your account? I switched companies, and my employer wasnt too happy about me leaving to go work for a competing company. Before i could blink, my old company had inactivated my account with vendorclear and I had to start the whole process over again with my new company.
It's frustrating, but i get it...if I could edit my acccount on a whim, i'd probably share it with a few of my buddies
Reptrax was started by a bunch of us reps, with the ultimate plan being to sell the information back to our managers! Want to know where Bobby McDouche was today? Well, he wasn't in cases at the VA, because he's not showing up on my Reptrax dashboard...
Just do what I did.... send out a very nice respectful letter explaining that due to the increased cost for the privilege of doing business in their hospitals, my prices were going up incrementally (usually 5%-10%) per device per hospital. If they would prefer not to participate in the price increase, all of the required credentials could be viewed individually at each hospital. In addition, if they still would require the third party service to be used and didn't accept the option of viewing docs individually and not incurring the price increase, I would be happy to provide my surgeons with our competitors phone numbers to use in their cases.
It all depends on your relationships with your docs
I had total support from 80% of my customers. The others were a PITA anyway. I've made up for the lost business in new business that was willing to pay the increase.
It all depends on your relationships with your docs
I had total support from 80% of my customers. The others were a PITA anyway. I've made up for the lost business in new business that was willing to pay the increase.new to hospital. what tests do the credentialing companies require? I just got hired and completed background and drug tests. Do i need to do these all over again?
Another thing- when stuff breaks and the hospital begs for a loaner I am now charging them loaner fees where I once would have let them borrow it for free. AND I label it as a 'credentialing service recovery fee'. Don't like it? Cancel the case.
I can be clever too.
I can be clever too.