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Why is Amgen IC so bad?





We have unresolved issues with IBU IC since last year and no one has been able to give us answers. The only stupid thing they do is remove baselines but doesn’t solve core issues. I thought I may have been the only one. After seeing your comments I feel the same sentiment. The IBU guy is a lost puppy and doesn’t know what he is doing. My regional business director said he can’t get answers from him and said he doesn’t think he knows what he is doing sadly. Is home office people all incompetent and only get jobs knowing someone?

It’s crazy that a company like Amgen has ONE guy in charge of incentives and zero clue what he’s doing. The new incentive guy in cv who changed the entire IC plan left and now there is no one in the department to help with the major issues. It’s insane. Rankings are a total joke and so is the IC plan. Any time we identify real issues and show data that is missing or inconsistencies they will once in a while admit the issue but say nothing can be done this quarter, they’ll rectify it next time….I’m sorry whaaaaat?! We are salespeople. This is how we get paid and ranked. It’s infuriating
. Pure incompetence.
 












It’s crazy that a company like Amgen has ONE guy in charge of incentives and zero clue what he’s doing. The new incentive guy in cv who changed the entire IC plan left and now there is no one in the department to help with the major issues. It’s insane. Rankings are a total joke and so is the IC plan. Any time we identify real issues and show data that is missing or inconsistencies they will once in a while admit the issue but say nothing can be done this quarter, they’ll rectify it next time….I’m sorry whaaaaat?! We are salespeople. This is how we get paid and ranked. It’s infuriating
. Pure incompetence.

bring back the old CV IC guy. He cared about the sales team. Heard he was a rep before and did a pretty OK job and can answer questions. After cliffie made his archaic DM bud do cv ic, I’m almost sure he was more confused than Biden being president at his age. Not sure we have anyone now. No presence and no communication
 








Now that Timmy isn't running rough overtop of the IC bozos, look for things to get worse and worse. We've all accepted that IC is a maze of falsehoods, especially for INBU, but with Timmy gone, it's gonna get a lot worse.
 








Well in derm, we now reward those that sell the least in the contest. The names atop the list are jokes!

Rep Activity Master goes from 1 to 2 scripts (100% growth) and makes more money than

Rep Long Term Performer who goes from 950 to 1000 scripts ( 5% growth).

We are paying the wrong people.
 




Well in derm, we now reward those that sell the least in the contest. The names atop the list are jokes!

Rep Activity Master goes from 1 to 2 scripts (100% growth) and makes more money than

Rep Long Term Performer who goes from 950 to 1000 scripts ( 5% growth).

We are paying the wrong people.

in Rheum the payout curves for SGA have been so flattened that we don't care - it's more important to make your call numbers than actually sell - that's what counts at calibration


why hustle when IC can't accurately track anything anyway?
 








hate to generalize but the asians good at math people are doing IC right and the teams that have good plans with good explanations are the ones that can do math.
It’s ok if you’re a racist.
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It’s anonymous.
 












Derm is being transformed into an entirely metrics/KPI driven machine. Amgen IC has a track record of screwing up about every other report be it weeklies, CDRs or contests reports. No one trusts anything they produce.

What's important come calibration is call metrics. Consider the following:

Rep XYZ: great sales performance but call metrics off because they "overcall" on the people they can actually see and don't fake calls on the no-sees or dead docs. Their calibration is brought down as a result. EVERY SINGLE TIME!

Rep ABC: below average sales performance but call metrics look like a Swiss clock. Everyone, regardless of dead or alive, retired or working in dentistry, has call plan achieved perfectly. Their calibration is brought up. EVERY SINGLE TIME!

This is a metrics driven operation because that's what the EDs of sales and marketing can sell Ian/Lucky Charms/Big Bob.

Spin it anyway you want to claim it's not so, but it's TRUTH.
 




Derm is being transformed into an entirely metrics/KPI driven machine. Amgen IC has a track record of screwing up about every other report be it weeklies, CDRs or contests reports. No one trusts anything they produce.

What's important come calibration is call metrics. Consider the following:

Rep XYZ: great sales performance but call metrics off because they "overcall" on the people they can actually see and don't fake calls on the no-sees or dead docs. Their calibration is brought down as a result. EVERY SINGLE TIME!

Rep ABC: below average sales performance but call metrics look like a Swiss clock. Everyone, regardless of dead or alive, retired or working in dentistry, has call plan achieved perfectly. Their calibration is brought up. EVERY SINGLE TIME!

This is a metrics driven operation because that's what the EDs of sales and marketing can sell Ian/Lucky Charms/Big Bob.

Spin it anyway you want to claim it's not so, but it's TRUTH.
That's where call flexing comes in to play. The real survivors at Amgen know how to work call flexing so that they give TO exactly what they want. It's worked wonders for the KPI dashboard for brands like Enbrel and Aimovig. Sales, not so much, but boy of boy do the KPIs around calls look great!

Watch and learn. Those skilled with call flexing are the same ones skilled with spectacular coaching reports, marvelous success story emails, and talk a lot on all-staff calls, but have a history of not winning anything at sales. You will learn derm reps. No one likes you anyway.
 




That's where call flexing comes in to play. The real survivors at Amgen know how to work call flexing so that they give TO exactly what they want. It's worked wonders for the KPI dashboard for brands like Enbrel and Aimovig. Sales, not so much, but boy of boy do the KPIs around calls look great!

Watch and learn. Those skilled with call flexing are the same ones skilled with spectacular coaching reports, marvelous success story emails, and talk a lot on all-staff calls, but have a history of not winning anything at sales. You will learn derm reps. No one likes you anyway.
I’ll flex your @ss, tough guy