Found this on the company website as part of our guiding principles......
We Have Clear, Direct and Respectful Communication With Everyone We Interact With
* We conduct our business with each other, our customers, team mates and business partners in an open, honest and ethical manner at all times.
* We set and communicate clear expectations at the individual, department and company level.
* We are responsible for creating and maintaining a safe environment for all ideas to be heard.
* We are responsible for being creative, listening with an open mind and expressing our opinions on how to make our company stronger and more efficient.
All I could think of was that great line "Always open with a joke".
Perhaps, they just never reviewed this with the managers........