This comment is neither dumb nor condescending; it is spot on. Peyton Manning, Alex Rodgers and Tom Brady do not get coached the same way the Cam Newton, Alex Smith and Tim Tebow do. Any good coach knows that leadership styles need to change with the situation and the personnel involved.
Regarding the question of whether or not an employee was hired by the manager or not, again this is very important to the equation. If a manager hires or promotes a person, they have a vested interested in the success of that person. There are two huge metrics by which managers at large sales corporations are managed-- 1) hitting your number; 2) hiring and developing talent. To carry the football analogy further, consider how often former first and second round draft picks are cut by a team immediately after a new GM and/or head coach are hired.
Everyone has preferences and biases. It is a simple fact. In closing, I find it interesting that half of the posts on CP claim that managers are worthless and unnecessary. The other half claim that sales reps can't succeed because they don't have good managers. Which is it? Are managers vital to success or not needed?
"The other half claim that sales reps can't succeed because they don't have good managers. Which is it? Are managers vital to success or not needed?"
That is the million dollar question moving forward for The Big 3...and based on the RIFFs and consolidation of business units into hybrid organizations....I will say that I am happy to be a rep.
Now that a 'GE-Six-Sigma' Clone is running Big Blue it's no surprise that the leaning process is occurring. It probably would have happened anyway, but probably a good call putting someone with that background in charge of doing it right.
So, I suspect that regions are being assessed in a new light. If a region's business comes from mostly local contracts...it stands to reason that having a 'suit' in the territory makes sense. However, if a region gets most of it's business from nationally brokered deals with GPOs, then why not save the expense of having a manager there? Since it's essentially just a big contract that needs to be serviced, why not just put a couple extra clinicals (cheap) with cost savings associated with putting the manager to the sword (expensive).
What about disputes among reps in the area - like HR situations? This may be one of the more compelling reasons fro having managers in the field, but honestly my experience has been that those situations either resolve themselves or they get referred on up...the manager essentially just provides the necessary paper trail to justify whatever the final solution is. This reliance on regional managers, along with many other things we've come to expect from a full-fledged CRM organization, will change and not be missed.
What about managers as "executives in training"? That's a good point too, but as the business model changes - the necessity for dragging the bag as a pre-requisite to running the show is and will become less and less crucial. Contract management, C-Level negotiations...these will be the important tools for future med device CEOs,and you can find guys capable of that in any sector.
To sum up....I am not saying that middle managers are going away...I just see the Table of Organization changing from a pyramid to an hourglass...and as I said before...for me...I am happy to be at the foundation of that pyramid for the time being. The question is...for those who want to make their way to the top, what's the nest way to pass through the middle management rung without falling victim to a RIFF?