After reading all of these posts and how Dynasplint treats thier employees and operates thier company I won't be accepting the offer the hiring manager extended me. I think people need to read these post thoroughly and not make a mistake to work for Dynasplint.
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Dynasplint, Dynasplint, Dynasplint
- Thread starter Concerned Citizen
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I have worked for Dynasplint for a long time. I need to get out (sooner than later). They treat thier employees like crap and don't think anything of it. Their philosophy is "oh well we'll just get a replacement". No wonder why they have such high turnover. My manager told me it was around 80%.....yes you read correctly 80%. This equates to 8 out of 10 people leave the company. Oh, and another interesting stat is that most or all leave within 6 months. Check the posting boards they aren't expanding they are trying to fill all of thier open positions. Currently there are 35 open sales positions advertised on career builder. Out of the 145 total sales consultants having 35 open is 25% of thier sales force is non-existent. It's been that way for years and years as long as I could remember. They are driving people away in droves and lose quality people all of the time. Once people get started with the company if they are smart they realize that it's twisted culture and screwed up attitude toward the reps isn't how a good company is run. And if you think that Dynasplint is a stepping stone think again. Other repuatable companies want to see real experience from a real company. Other medical equipment companies don't respect Dyansplint and rightfully so it's not a good company. So rather than having to expalin why you worked for Dynasplint it's better just to not have it on your resume. One of the old reps who quit told me "Heck my new manager told me he would have rather had used car salesman, copier sales, rental car salesman than Dynasplint on my resume. I'm glad he gave me a chance but Dynasplint on my resume didn't help one bit it actually hurt." Read the all of the posts about the company and if you're smart you won't make the mistake that 8 out of 10 people did!!
I just saw their ad on Career Builder, did some research on the company, and stumbled upon this blog tonight. I've known about Dynasplint, but I didn't know how they treated their employees, until today. I won't be applying now, having read all the complaints. Thanks! You can tell a lot about a company by the way it treats its employees. They probably think they have the market cornered in the dynamic splint industry. How sad.
Company treats reps like crap. 85% turnover, 20 reps terminated last month. 30-40k base, $450 car allowance, no gas or mileage, $125 monthly expense account including office supplies, quota way high based on salary, and territories too small. They think the more reps they add to a territory the more production they will get. Not true. Managers are clueless from the regional to divisional. It's a company trend though. Growth has been flat or negative last year or so. Patient don't want to pay for splints, doctors upset with amount of time it takes to get splints. Poor insurance coverage or if they are covered the patient copay is high and patients cannot afford. Spoke with another recruiter and he says some companies won't even look at previous Dynasplint employees. If you take the job keep looking....
I currently work at Dynasplint and I can confirm the above statement. I have a second job to help pay for all of my bills since Dynasplint doesn't cut it. Never has NEVER will...
From a customer service standpoint Dynasplint doesn't rank very well. If your going to sell products for a company make sure they check out with the BBB. If they have complaints the writing is on the wall the product will be a hard sell due to it's history. After looking at this I will be not taking the position with Dynasplint. Hope others see the writing on the wall also....
This information was taken right off of the Better Business Bureau website:
Customer Complaint History-Dynasplint score C+
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 13 complaints about this company in the last 36 months, our standard reporting period. Of the total of 13 complaints closed in 36 months, 7 were closed in the last year.
These complaints concerned :
6 regarding Billing or Collection Issues
2 - Failure to correct billing errors
2 - Improper collection practices
2 - None of the Above - Credit, Billing or Collection Complaint Issue
4 regarding Customer Service Issues
1 - Failure to provide promised assistance or support for products or services
3 - Failure to respond to phone calls or written requests for assistance or support
1 regarding Sales Practice Issues
1 - Sales presentation used dishonest sales practices
2 regarding Service Issues
2 - None of the Above - Service Complaint Issue
The stats speak for themselves. Hummm....also Dynasplint goes by the name Landmark Medical. I wonder why they do that? Trying to hide something? Or run away from something?
This information was taken right off of the Better Business Bureau website:
Customer Complaint History-Dynasplint score C+
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 13 complaints about this company in the last 36 months, our standard reporting period. Of the total of 13 complaints closed in 36 months, 7 were closed in the last year.
These complaints concerned :
6 regarding Billing or Collection Issues
2 - Failure to correct billing errors
2 - Improper collection practices
2 - None of the Above - Credit, Billing or Collection Complaint Issue
4 regarding Customer Service Issues
1 - Failure to provide promised assistance or support for products or services
3 - Failure to respond to phone calls or written requests for assistance or support
1 regarding Sales Practice Issues
1 - Sales presentation used dishonest sales practices
2 regarding Service Issues
2 - None of the Above - Service Complaint Issue
The stats speak for themselves. Hummm....also Dynasplint goes by the name Landmark Medical. I wonder why they do that? Trying to hide something? Or run away from something?
My grandmother had one of those Dynasplint and it never did work. After she was fit with the splint she never saw the rep again. She received a bill in the mail after the rep said it would be covered 100% by insurance. Now the company wants to collect $395 per month for a total of $2370 for something that never worked and sat in the box after the rep fit her. The company isn't helpful in clearing this up and has threatned to send us to collections. The rep, company and everyone involved lied to get us to accept it and was very quick to stick us with a bill. Very unethical...
Can anyone tell me what they know about the North Carolina district? ie how many reps throughout the state? where the reps are located? what the manager is like? quotas, etc. Also, are there different divisions based on disease state or reason for splinting (ie sports injuries versus stroke patients? I have read some negative things on here about the company..but I would like to hear some positives as well. Keep in mind the unemployment rate in NC is outrageous right now! (and my un benefits have expired) Serious replies only please
Can anyone tell me what they know about the North Carolina district? ie how many reps throughout the state? where the reps are located? what the manager is like? quotas, etc. Also, are there different divisions based on disease state or reason for splinting (ie sports injuries versus stroke patients? I have read some negative things on here about the company..but I would like to hear some positives as well. Keep in mind the unemployment rate in NC is outrageous right now! (and my un benefits have expired) Serious replies only please
I am a former Southern Region sales rep. NC has five or six territories broken up by orhto and neuro. I only know of the ortho manager who is based in SC. He is a reasonable person but takes orders from the top. The Southern region manager (the top in this case) is un-cool to say the least. There are unfortunatley few positives to state regarding any facet of DSI. If you visit the DSI website and select "careers" you will see that there are roughly 3-4 new openings on any given day. The pressure is high and the insurance coverage (especially in NC) is extremely low. Blue Cross/Blue Shield is a major insurer in NC and does not cover Dynasplint. If you have a tenatious sales ability and are comfortable renting devices to patients for $395 / month then give it a shot. Personally, I would not recommend DSI unless you have other possibilities that may open up to you in the near future. Your future with DSI will be based solely on an increase in sales every month starting from the word go. This fact is obvious and should be assumed as a given with any sales position. However, with DSI you must keep in mind the immense amount of turn over and the effect that it has on the territory and the medical professionals you will be calling on. I hope my opinion helps, good luck.
You read all of the negatives about the company and I wish I could tell you a positive but I cannot. This company has a twisted culture. If you wanted to take the job to build up your unemployment benefits get ready to be out of work in another 6 months. The manager in that area is new but a dumbass like the rest. The NC area is part of the southern division and I would recommend you stay out of that division. It has the most micromanagement and highest turnover rates 90%+ The company takes a territory that does 30 splits and splits it in 2 and thinks it should do 30 each. Then they split each of those 2 into 2 more and now have 4 reps in an area and they expect 120. Doesn't happen! They have no idea on how to split areas or regions and guess at it. Unemployment is bad all over but reach out to some recruiters and don't make the mistake of joining Dynasplint.Can anyone tell me what they know about the North Carolina district? ie how many reps throughout the state? where the reps are located? what the manager is like? quotas, etc. Also, are there different divisions based on disease state or reason for splinting (ie sports injuries versus stroke patients? I have read some negative things on here about the company..but I would like to hear some positives as well. Keep in mind the unemployment rate in NC is outrageous right now! (and my un benefits have expired) Serious replies only please
is the regional manager for neuro the same as it would be for ortho? are there any other divisions as well?
There are five pages of this thread full of reasons not to consider Dynasplint. There is no good division or worthwhile manager. Ortho, Neuro, Poditary . . . it's all the same product with all of the same headaches.
Not unlike many products in any given industry, Dynasplint also provides a service. The product aside, the service and interaction between sales consultant and everyone he or she interacts with is a very important component to individual and company success. This is where a well above average turn-over rate can be the undoing of a company. If the rep before you (in the territory you are considering) made any sort of impact either positive OR negative you will have a hill to climb. Keep in mind that you will be given a defined amount of time by your manger to climb this hill and repair any damaged relationships on your way. This could take months, unfortunately you will not be obliged this courtesy and will be expected to sell splints . . . relationships be damned. This is a difficult task to perform due to the fact that SUCCESSFUL outside sales demands solid relationships.
I personally enjoy reading this thread for its entertainment purposes. If I can help someone along the way avoid the mistake I made by signing on with Dynasplint then I have done my good deed for the day. If you however are seeking advice please take the time to read through the previous postings, they all ring true. Or simply call Dynasplint and ask for the numbers of local reps in your state (as if you are an interested patient) and talk to these reps personally. As long as you can convince them that you are not a corporate spy they will most likely spill the beans and help to close the chapter on your consideration of Dynasplint for a future employer. If you don't feel like taking the time then re-read my first three sentences, the pretty much sum things up.
Would you mind telling me who the regional manager is who is "uncool to say the least?" and what makes him/her such a poor manager?
I am thinking of working for Dynasplint. Every interaction I have had so far with the company HAS BEEN GREAT. Does anyone have any updated info to share about the company with me?
Ok, corporate stop fishing for information. You all suck no question about it.....Face it you work at Dynasplint because you can't do anything else and no other company will hire you. Your skills are below average and all you can do is work for Dynasplint because of this. I was smart and passed on the offer and never looked back. With all of the people I met it was enough to make my mind up.
There are five pages of this thread full of reasons not to consider Dynasplint. There is no good division or worthwhile manager. Ortho, Neuro, Poditary . . . it's all the same product with all of the same headaches. Can't you read? Maybe you would be perfect for Dynasplint if you can't.
Why do you assume that a poster is from corporate simply because a valid question is asked? That makes no sense. No, Im not from corporate. I am currently interviewing with Dynasplint and was looking for some legit information on which managers to look out for. I have a hard time believing that all of them are equivalent to satan and all of them are the worst managers in the world. And if someone on here truly believes that ALL the managers are like that, I would like to know what perspective those individuals are coming from? (ie what are your expectations of a workplace) Ive been in sales for years, and am considering a position here. I recognize that with EVERY company, there are ALWAYS negatives, and ALWAYS positives as well. I was just looking for an honest discussion here. Pros and Cons, and which ones to really be concerned about.
So you "passed on the offer and never looked back"?? Then why are you posting on this board?
Im in the same boat as you. And Ive only had a positive experience with them thus far. But I am interested in hearing a realistic view of what the company is really like. Aside from this board, everything I have seen and heard seems legit and positive.
The only positive spin on the company comes from a corporate person trying to get someone to take a position. Face it anyway you look at it the company sucks. And clearly you can't read since you don't take the advice from over 5 pages of posts and hundreds of current and past employees. You have been in sales for several years and now are looking to Dynasplint? There's a red flag. Either you got fired from your last job or no one else will hire you. You know what? Go ahead take the job, you seem desperate and dumb...a perfect fit. You'll be back on these boards looking for advice in 6 months after they let you go. I know, I bet you no one else would hire you, huh?