The problem is that the rep role could be fairly easy but all the nonsense makes it so difficult.
And, there is kind of a mafia mentality that when a manager wants someone out (usually for having a brain and for a failure to conform)--that rep is gone without any questions asked (even if the rep was #1 in the whole company).
It's a sales job where the actual sales seem to be the thing that people are the least concerned about.
This is very true. I would also add that there are an abundance of incompetent managers in this industry and often directives that are metric driven driven which actually can have an adverse effect on your customers or simply are not realistic or logical.
I am a career rep. Never been laid off. Been consistently successful. I have had times where I loved my job. This has been when I have had my own territory, a manager that leaves me alone, and I could really see that I was creating value and making a difference for my customers. Then there are times for no reason -- a company will double the sales force and a new head of sales will come in. Now I have a pod partner (who is worthless) and a manager (who is equally worthless). Communicating with these two is a mind sucking experience. My manager is also required to ride with me for 2 consecutive days virtually every month. I have been a successful Pharma sales rep for almost 20 years and for 2 days out of every month, I am forced to have my sales calls evaluated. Should I complain about this? probably not. Do I- yes. Why? I don't know. It does feel good to vent about the stupidity we are forced to endure.
I do not encourage anyone- ever - to get into this industry.
I have been doing this too long to get out now. If I could rewind- I would have gotten a law degree, Pharm D, anything else.
After all these years, I have a nice 401k, lots of good friends who are physicians. But an extreme emptiness. And the painful awareness that none of these companies has valued, past or present, what I have contributed. I do know that a lot of my customers (physicians), prescribed alot of drugs (for the right reasons)because I had compelling discussions with them. I have never asked doctors to prescribe anything as a favor for me.
So why am I so bitter? Because I know that I have done a good job, am respected by my longtime customers but treated like a brain damaged kindergarten student -eventually - by every company I have worked for. Additionally, I am forced to work for someone or with someone that actually is equivalent to a brain damaged kindergarten student.
Sadly, those are the people that have the most satisfaction from this job. The ones with limited affect. So, if you are Jack Nicholson before the lobotomy in One Flew Over the Cuckoo's nest-you will find this job unsatisfying long term. After doing this job for a long time- you begin to wish for a lobotomy. Just so you can turn off all the ridiculous nonsense.