LabCorp could actually be a great company, but right now it sucks ass. I don't think it will get any better either.
I can't tell you how many times I go to an office expecting to do the job I was hired for (sell), and get hit with nothing but issues and problems from provider offices. Never a chance to provide any value because I am to busy putting out forest fires.
Billing issues, IT issues, missed pickups, missed orders and wrong results just to name a few of many complaints.
The crazy thing is that none of these issues are because of my doing, but I am the one who will get blamed if this shit is not corrected. I have never seen a company that have their sales reps take care of IT and billing issues like LabCorp. What the hell are the billing and IT people doing?
and.....If you send any issues to these departments, they expect you to go back and provide the customer with the answers. Shit.....Do your job IT and billing. I don't speak your IT and billing language. I am a damn sales rep. By the way...when I have to do this BS, it take time away from what I was hired to do.....sell.
Lab Corp - do you want me to be a sales rep or admin? Right now, I am admin and this is what I did not sign up for.
Since you want me to be admin, I will stay at home and do admin. Fuck selling!