Have any of you worked with her on any basis other her coming and trying to fix your mistakes? I'm reasonably sure that if you spoke with any of her former AM's they wouldn't have close to amount of trash to talk about her as you all are. But of course, she's been your RM for what, 8 months. So much for giving her a chance. What it comes down to is none of you want to be told what to do. You were all sitting at your desks, not doing your jobs, or only enough to squeek by, and loving it. Now you know what everyone else in Rotech has been doing...WORKING!!! Coming from a person who comes to work, gets reports done on time (correctly as well!), takes care of the patients, and has a generally good attitude about their work, its GREAT to see the slackers finally getting what they deserve. To those of you who want to put their notices in and then bash the people who were trying to help, good riddance, your presence will not be missed.
rotech troubles
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Have any of you worked with her on any basis other her coming and trying to fix your mistakes? I'm reasonably sure that if you spoke with any of her former AM's they wouldn't have close to amount of trash to talk about her as you all are. But of course, she's been your RM for what, 8 months. So much for giving her a chance. What it comes down to is none of you want to be told what to do. You were all sitting at your desks, not doing your jobs, or only enough to squeek by, and loving it. Now you know what everyone else in Rotech has been doing...WORKING!!! Coming from a person who comes to work, gets reports done on time (correctly as well!), takes care of the patients, and has a generally good attitude about their work, its GREAT to see the slackers finally getting what they deserve. To those of you who want to put their notices in and then bash the people who were trying to help, good riddance, your presence will not be missed.
I will let you know that not only has every LCM I've talked to bashed RS but everyone but one AM has done the same thing. I don't call around in her old region to find out what is going on. I asked her a simple question which she didn't know the answer to. How can she manage people when she doesn't know what life time supplies are, and that Rotech and other DME companies and MD's give out 99 supplies. I have been working my ass of for this company so please don't tell me how hard I've been working. For those that have 5 DME companies in a 30 square mile radius it Miller time. My location has 25-30 DME companies in 20 square miles, maybe more.
Translation:
You left your job
You felt you were treated unfairly
You voiced your frustration in a public forum
You Must Be:
Lazy
A Trash Talker
A Basher
A Slacker
& Hate to do what your told
A Lazy,slacking, trash talking basher, that hates to do what their told.Now, GET OUT!
Man that sounds like Renee talking, you are going to be tired if you don't get to sleep. You have the guts to talk on here but not call me and tell me that. I am anything but lazy. I am now a basher, and a trash talker on this site. If trash talking is telling you that I care more about pt care then Rotech paper work then you are correct. If they told me not to come in on Monday that would be the best Christmas present I ever got.
Man that sounds like Renee talking, you are going to be tired if you don't get to sleep. You have the guts to talk on here but not call me and tell me that. I am anything but lazy. I am now a basher, and a trash talker on this site. If trash talking is telling you that I care more about pt care then Rotech paper work then you are correct. If they told me not to come in on Monday that would be the best Christmas present I ever got.
.........Gee, "R" (aka Rob NOT Renee), sounds like it is story hour at your house tonight! And no this is NOT the "shoe sales woman" as you stated earlier or even your AM. When you state that Renee did not know what "99 lifetime supplies" were, so what! Her job would not entail knowing every little detail about any given aspect of a business. Be it Rotech or GM. Rather she is employed to manage people and follow policies and procedures set up by the company that employees her. It would be pretty fair to say that, any corporation does not expect their RM's to adopt a Disney Character, so as not to upset the adults who are LCM's of any given stores when talking to them. I have met Renee and believe me she did not hesitate to shake my hand and say hello to me when doing a "meet & greet" w/in her new area. And just think I am lower than the dreaded "shoe sales woman" you have bashed on here. I have been in the location when previous RM's didn't even take the time to nod their heads in any direction.
You stated where Renee did not give you any help. Ok, fine, but did YOU follow up at the end of a reasonable period to check on the status of any request you had made? If not, then you really can not come back and bash anyone unless you start with yourself. By your own statement, she too, is new to the area. At the end of say a 30 day period if you did not receive any follow up from her, then why did you not go back to her and ask for an update? At this point giving her an additional 30 day period to assist you would not be unreasonable. Also letting her know that at the end of this period if she can not assist you then going the next step "up" would be reasonable. It would be reasonable only if you made her aware of that from the beginning and not after the fact. NOT that I feel it would make the least bit of difference to give her an extra month. As a new RM she is going to use anything at her disposal provided by Rotech to assist any location. After all she is new too, as you state. It also appears from your own words that you were focused on your previous job of being an RT and it just was not meshing into the LCM job (paper work) that you had taken on.
In a public forum it is your right to state info..but personal attacks are not needed and they do put a cloud over any info you are putting out there for all to see now and for years to come.
Here is something to take onto your next job in the event drama should rear it's ugly head...."If it doesn't affect my check, it's none of my business".
Anonymous Posts: n/a
Re: Rotech's Management
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OP here.
I endured 15 months at Rotech and every week it was something else that they were changing or requesting of you.
I spent most of my time chasing paperwork and points. I hardly ever got a chance to really sell.
The managemnt was poor from the start. I never felt like i had anyone in my corner helping me so that i would succeed.
I walked into a situation where our location had a very bad reputation. The major hospital in the area I was covering, used to refer to us, but they got pissed off at us b/c one of the times they called, our phones had not been put on service and they were unable to send us a discharge. Another time the called the PST on call to discharge a patient and the PST said" it's pretty late, can't we do it tomorrow?" That is not how things are to be done.
I started out with a Sales Manager that was new to the position and new to the area. She had no clue what it was like selling in the Chicago market. A few months after I started, she left, couldn't handle the travel and the constant changing of the guard. After that I was saddled with an area manager that was not only for sales, but was over operations as well. She was a real piece. Never spent any time at our location and when she did, all she would do is gripe about how sales weren't good enough. She would never go out in the field to experience what I was on a daily basis, but claimed to have all the answers.
I was also covering what should have been 2 territories, being spread much too thin. And they wondered why we were not getting more referrals. They worked me to death. I put 2,000+ miles on my car per month for a measly $186 per month for a car allowance. I was loosing money left and right. our office was a train wreck. No one cooperated, there was always bickering and people not picking up orders b/c it wasn't their letter of the alphabet. Childish crap. The Customer Service Reps sounded terrible when answering the phone. It was either snippy, like why are you bothering me, or getting the rep that sounded like she hated to be there (which she did) and couldn't care less about the call or the person on the other end of the line.
I was happy to get out of that sitaution. I wasn't happy there at all. I am not disgruntled, but happy not to be putting all those miles on my car, happy not to have to listen to an area manager tear into me every week on the Friday calls and get off the phone feeling like crap.
Anonymous
#10 08-28-2008, 05:47 PM
BLAH BLAH BLAH Posts: n/a
Re: Rotech's Management
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So if you quit then why do you continue to visit your ex-employers board? To slander. What a sad existence.
BLAH BLAH BLAH
BLAH BLAH BLAH
#11 08-28-2008, 06:06 PM
Anonymous Posts: n/a
Re: Rotech's Management
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Can you tell me why someone can't discuss what it was like for them to work for Rotech? You know she is speaking the truth when whe has nothing to lose. The mileage is a definite problem, which does not cover the wear and tear on you vehicle let alone give you enough to break even with the high gas prices.
Anonymous
#12 08-28-2008, 10:25 PM
Anonymous Posts: n/a
Re: Rotech's Management
--------------------------------------------------------------------------------
Quote:
Originally
Re: Rotech's Management
--------------------------------------------------------------------------------
OP here.
I endured 15 months at Rotech and every week it was something else that they were changing or requesting of you.
I spent most of my time chasing paperwork and points. I hardly ever got a chance to really sell.
The managemnt was poor from the start. I never felt like i had anyone in my corner helping me so that i would succeed.
I walked into a situation where our location had a very bad reputation. The major hospital in the area I was covering, used to refer to us, but they got pissed off at us b/c one of the times they called, our phones had not been put on service and they were unable to send us a discharge. Another time the called the PST on call to discharge a patient and the PST said" it's pretty late, can't we do it tomorrow?" That is not how things are to be done.
I started out with a Sales Manager that was new to the position and new to the area. She had no clue what it was like selling in the Chicago market. A few months after I started, she left, couldn't handle the travel and the constant changing of the guard. After that I was saddled with an area manager that was not only for sales, but was over operations as well. She was a real piece. Never spent any time at our location and when she did, all she would do is gripe about how sales weren't good enough. She would never go out in the field to experience what I was on a daily basis, but claimed to have all the answers.
I was also covering what should have been 2 territories, being spread much too thin. And they wondered why we were not getting more referrals. They worked me to death. I put 2,000+ miles on my car per month for a measly $186 per month for a car allowance. I was loosing money left and right. our office was a train wreck. No one cooperated, there was always bickering and people not picking up orders b/c it wasn't their letter of the alphabet. Childish crap. The Customer Service Reps sounded terrible when answering the phone. It was either snippy, like why are you bothering me, or getting the rep that sounded like she hated to be there (which she did) and couldn't care less about the call or the person on the other end of the line.
I was happy to get out of that sitaution. I wasn't happy there at all. I am not disgruntled, but happy not to be putting all those miles on my car, happy not to have to listen to an area manager tear into me every week on the Friday calls and get off the phone feeling like crap.
Anonymous
#10 08-28-2008, 05:47 PM
BLAH BLAH BLAH Posts: n/a
Re: Rotech's Management
--------------------------------------------------------------------------------
So if you quit then why do you continue to visit your ex-employers board? To slander. What a sad existence.
BLAH BLAH BLAH
BLAH BLAH BLAH
#11 08-28-2008, 06:06 PM
Anonymous Posts: n/a
Re: Rotech's Management
--------------------------------------------------------------------------------
Can you tell me why someone can't discuss what it was like for them to work for Rotech? You know she is speaking the truth when whe has nothing to lose. The mileage is a definite problem, which does not cover the wear and tear on you vehicle let alone give you enough to break even with the high gas prices.
Anonymous
#12 08-28-2008, 10:25 PM
Anonymous Posts: n/a
Re: Rotech's Management
--------------------------------------------------------------------------------
Quote:
Originally
As you just stated Renee is not new to the company and she should be able to help if all she does is read policy and producer. They are the same in PA as they are in CA. I really had no choice to be the RT over LCM, I was told to keep the VA up and running, what was I to do?
I just want to thank everyone for both postive and negative posts. It shows me that most people in Rotech are in the same boat that I and the people at my location are in. I want to say thank you for those that worked at my location in the past and present. I know most of you tried and I am grateful for that. For those that are still there it will keep going, it did in the past and it will in the future. I only hope that the hire ups find it in their hearts to help that location.
The only thing I will do from now on is watch and keep tabs on how the company is doing. The ony reason I'm doing this is to hope that this location stays open and helps to keep people in jobs.
WOW!
You Sound So Cool.
You must be the best boss.
You sound like you care.
You must have a big Heart!
I just have one Question.
CAN I COME WORK FOR YOU?...(NOT)
ROTECH IS A JOKE! They fire all the wrong people. I know I have worked there. I don't anymore and am greatful.
Buy!
So this is our leadership at best when the road gets rough!!!!!
Not all of them, but unfotuantely it only takes a few to do some serious damage.
Good Luck on your new position. Lets hope you will not have to endure this kind of leadership.
What I just can't help but wonder is where everyone on here, who seems to hate Rotech oh so much, found all these picture perfect jobs where everyone is happy all the time, and everyone is 100% trained for anything that could possibly come there way, and where every member of managment has all the answers. I mean really where are these places?? I've been affiliated with the Rotech company for almost 13 years now and I have seen several, several changes and many have been bad, some have been good, and some, well I'm still trying to figure out what was up with that, but that is normal. People, if you honestly think that you are going to go out and find the perfect job somewhere then you are in for a rude awakening. I'm sure that your new jobs are amazing at first and it is a breath of fresh air, but it's going to get old just like Rotech did. You are going to screwed at some point anywhere you work, and I can promise that at some point you are going to ask you boss a question and he/she will not know the answer. Rotech is a big company and yes paper works and policies are a big part of it. Patient care would not be possible on any level if we didn't fill out the paper work, document the supplies, keep track of what has happened, of where the money goes, etc. It's part of it. If you don't like paper work, confronting problems head on, or doing your job, then maybe managment isn't for you.
For those of you who have been there for a long time I'm sure you miss the days of getting to do what you want when you wanted and just enjoying life, but that isn't the kind of company that is going to last forever. You have to grow, you have to evolve, you have to change (scary but true). In my experiance there are days, weeks, sometimes months, when I would rather perform surgery on myself that go to work at Rotech, but I can say the same thing about most people I know who work for other companies. Life ain't always easy. Deal with it. Do your job as best you can, ask questions, if you don't get answers go up the chain, look elsewhere, go to your coworkers, or take the initiative to create a policy and present it. If you're not part of solution you're part of the problem.
For those of you who have been there for a long time I'm sure you miss the days of getting to do what you want when you wanted and just enjoying life, but that isn't the kind of company that is going to last forever. You have to grow, you have to evolve, you have to change (scary but true). In my experiance there are days, weeks, sometimes months, when I would rather perform surgery on myself that go to work at Rotech, but I can say the same thing about most people I know who work for other companies. Life ain't always easy. Deal with it. Do your job as best you can, ask questions, if you don't get answers go up the chain, look elsewhere, go to your coworkers, or take the initiative to create a policy and present it. If you're not part of solution you're part of the problem.
I have only been working with rotech for 4 months. I have worked for other companies and in no way has rotech compared in the least to the types of professionalism that I have come from. I came to my position with tons of energy, excitement, ambition, and discipline. However, within two months I was already on the downward spiral of complete confusion over what this company really values. And to me it is not the people who work for them. I have now seen Location Managers, an Area Manager, PST's, Two CSR's disappear within weeks of eachother. I am left at my location with only myself and my driver. I have others coming in from other locations to try to help and everyone has been very thoughtful and feel very sorry for me. Which I am thankful for the help truly.
I am supposed to be on the road everyday but I'm not. All of our patients are frustrated, they are speaking to someone new every time they call, messages are not relayed properly, completion does not happen with anything.
I have not been trained for any of the roles, yet I am working hard to try to learn what needs to be done in order to fulfill the patient needs. Just started working in the computer program and the person who helped me even know how to make and confirm a ticket was from the billing center.
I go into work everyday just waiting to see what will happen next. I do not have any co workers for support, nor any management. There is no team to work with. This whole thing to me is a joke. The location I am in has years of disarray, the physicians, hospitals, and sleep labs have all voiced their opinions of my location over the years and there has been very little if any positivity.
I am a professional, career oriented person, I came to Rotech with the thoughts that I would gain more experience in the medical/healthcare industry. Learn something new, and be able to apply these experiences to bettering my career. It isn't like that here. This company does not provide you with anything except for the need to get away as soon as possible because it feels every day as if I am in some sort of bad dream.
I am not here to be a negative, I am just trying to find my way within all of this. The experience I have had at rotech is not a pleasant one. And I really do not foresee how things could possibly change or get better any time soon. I don't really know if it is even worth the effort to wait it out. From my understanding this isn't something new, there is a long trail of bad experiences.
I wish I had never left the company I did, I have searched for a vent on that old company and there is nothing like this anywhere on the net about it. I should have been more thorough before I made my move. And I should have known after one interview and receiving an offer something was wrong. The process of being hired wasn't even a proper process and with my background I do know what that process should be like. I even voiced that to the AM before I accepted. I asked him for a copy of my offer letter and he said no one had ever asked him for that before. Why wouldn't someone want a copy of their offer letter?
I don't even know what to say, I pretty much don't say anything, and handle what comes in as best I can. I just know that it is not a happy situation, and I am not going to subject myself to this for a long period of time.
If you are contemplating this company I would recommend researching your area thoroughly first, some locations aren't that bad, but some they should just close the doors and cut their losses because this is just ridiculous.
I need to get rid of this headache.
I am supposed to be on the road everyday but I'm not. All of our patients are frustrated, they are speaking to someone new every time they call, messages are not relayed properly, completion does not happen with anything.
I have not been trained for any of the roles, yet I am working hard to try to learn what needs to be done in order to fulfill the patient needs. Just started working in the computer program and the person who helped me even know how to make and confirm a ticket was from the billing center.
I go into work everyday just waiting to see what will happen next. I do not have any co workers for support, nor any management. There is no team to work with. This whole thing to me is a joke. The location I am in has years of disarray, the physicians, hospitals, and sleep labs have all voiced their opinions of my location over the years and there has been very little if any positivity.
I am a professional, career oriented person, I came to Rotech with the thoughts that I would gain more experience in the medical/healthcare industry. Learn something new, and be able to apply these experiences to bettering my career. It isn't like that here. This company does not provide you with anything except for the need to get away as soon as possible because it feels every day as if I am in some sort of bad dream.
I am not here to be a negative, I am just trying to find my way within all of this. The experience I have had at rotech is not a pleasant one. And I really do not foresee how things could possibly change or get better any time soon. I don't really know if it is even worth the effort to wait it out. From my understanding this isn't something new, there is a long trail of bad experiences.
I wish I had never left the company I did, I have searched for a vent on that old company and there is nothing like this anywhere on the net about it. I should have been more thorough before I made my move. And I should have known after one interview and receiving an offer something was wrong. The process of being hired wasn't even a proper process and with my background I do know what that process should be like. I even voiced that to the AM before I accepted. I asked him for a copy of my offer letter and he said no one had ever asked him for that before. Why wouldn't someone want a copy of their offer letter?
I don't even know what to say, I pretty much don't say anything, and handle what comes in as best I can. I just know that it is not a happy situation, and I am not going to subject myself to this for a long period of time.
If you are contemplating this company I would recommend researching your area thoroughly first, some locations aren't that bad, but some they should just close the doors and cut their losses because this is just ridiculous.
I need to get rid of this headache.
Today was it. I feel bad for the people that are left at the location. My AM is done, I'm gone and they have to deal directly with Renee.
Tomorrow I will go to get my balls snipped and that seems like a better day then going to Rotech. I will check back in and let everyone know how my new job is and how it compares to Rotech.
The other sad thing I find is that everyone I talk to in Rotech is looking for a new job. That does not say anything good about this company. I hope they find new jobs and are happy when they do.
Tomorrow I will go to get my balls snipped and that seems like a better day then going to Rotech. I will check back in and let everyone know how my new job is and how it compares to Rotech.
The other sad thing I find is that everyone I talk to in Rotech is looking for a new job. That does not say anything good about this company. I hope they find new jobs and are happy when they do.
I have heard that your AM is done. But rumor has it there may be more looking to make a move. SUM TING WONG. How a certain female have so much control, and pulls all the strings.
Was the AM Craig Z? If so, that didn't last very long. What a couple months or so?
No it wasn't. Although rumor has it he would like to make a change to different position and location and the higher up won't allow that to happen.
Miss Shoe Sales Woman thats not nice. Its either you or one of your staff members.
This is why Rotech won't be around for long. People like you who come down to another location spread junk about me and then mess up at least three pts. I had to fix three pts that you messed up. Way to go and I hope you don't mess them up when you are down there Mon, Tues and Wends.
They need that VA contract and with your help that is sure to go away.My AM was not Craig, but he has a mess of his own. He was based out of my old location, Pottstown.
Anyway I hope Pottstown stays around or the people there get new jobs before they close the location. I just hope they do get new jobs, for their sake.
So Brad K. is gone then?
good luck prv joker. Welcome to the club
good luck prv joker. Welcome to the club