rotech troubles

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I did have people from other locations give me a good word. I did get a new job so its fine.
I thought it was funny when my AM told me that. I think I laughed at him. I told him to send it and I'll sign it, what do I have to lose. I will put that I have been trained and have no staff on the write up. I know how to CYA myself.

If they do send it I will sign it and fax it back on my last day.

I am dealing with the BS very well, I'm not worrying about any of it. I surf the net and take phone calls.
 






privatejoker said:
Here we go again. I get a call from my AM today saying that I am begin written up for my HIA, again. I have no CSR and I am the only one in the location. I am also on my way out. How stupid can RS get, I mean come on you wrote me up before, never trained me and now you want to write me up. This company is in trouble and I really feel bad for the people at that location.
The best thing I've done for my career is quit Rotech.
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That has got to be the most ridiculous thing I have ever heard of! What a dumb ass waste of time, resources and emotion to write somebody up that has put in their notice. I don't care if someone is the worst employee ever, if they're leaving, LET IT GO!....To be honest this does not sound like RS. I'd bet a bundle this is being initated by the AM to cover his ass. His HIA is probably rising in his whole area and he can say he wrote up a manager on his action plan. Many AM's use their RS as an excuse to forward their agendas on many fronts and to avoid taking responsiblity. They can make you or break you without you even knowing it. Most seem to be spending their time covering their butts instead of helping. I'd fax it right back o RS & your AM....Be sure to sign with comments and make a copy as they may try to say you quit in lieu of termination. Good luck.
 






This is Renee, no doubt about. I've seen the emails with her name and she's sent emails directly to me. I don't think she likes her new region so she is taking it out on the people at those locations. I am not the only person in the area that feels that way. I really think she missed the management part of management training.
Some posted that she couldn't run a location if she tried, I think, sorry I know she wouldn't have a chance.
 






You can get some satisfaction in knowing that once a LCM leaves, the HIA responsibility will fall directly to the AM. The location will have a double whammy if no CSR is present. Classic move will be the AM pulling a LCM from a neighboring location to assist; meanwhile their location suffers. I have really known only 1 or 2 RMs (and I have worked with them all) to really roll up their sleeves and do the grunt work. Motivation? Why wouldn't you be motivated to know that your pay was cut and no bonus in sight? People used to whine and complain about the annual 2%. I bet everyone wishes they had that now! Front page news today (Fox) about home health companies bilking Medicare out of millions. I think it was enteral nutrition. Bad publicity at the wrong time. I know hardly anyone does enteral, but the guys on the hill only see "DME".
 






Yes, I too am sure thats is what will happen, lcms having to fill in. Another sad part in this whole equation of the cuts and people leaving because of the low pay is patient care. they are not being treated fairly and its not their fault. These people are not being seen. This week in our office there have been several complaints how they haven't seen anyone in months. Now the Psts do not even check the concentrator until the maintenance order prints off.
How can you even say we care about patient care? It only will get worse for any referrals to come in because the Docs are hearing from the patient base that they do not see anyone form the company, no one is checking on me.
 






I had an interesting day today. My AM sent his girlfriend to spy on me. See sent text messages to him all day letting him know what was going on , who I was calling, etc. What a crap move. When I confront him he denied it.

I will tell you that I now know that Rotech is trouble. This morning the girlfriend was getting some paper work signed and I had to get my PST out the door. I went back and told him to go and get this set up down and that Rotech paper work wasn't as important as this pt. The girlfriend turns to me and say she thinks Rotech paper work is more important that getting the pt set up. I almost feel over when she said. So much for we care about pt care. He did leave at that very moment and I let her know that I was still the LCM for the next week and if that was problem tough.

I called my AM and told him not to send his little spy until I'm gone. That went over like a lead balloon. I also ask him to help my SR by giving her more training. The response I got, she had training,the first five week and going out with two SR's for three days. If thats enough training then I feel bad for new SR's.

I did call Renne and I had to leave a message because she doesn't have the guts to pick up my phone call. I didn't expect to get a hold of her.

Lets see what the rest of the week brings.:p
 
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Anonymous said:
And These are the Days of Our Lives.........
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It does seem that way. I said I was going to let everyone know how bad they were going to treat me in my last 2 weeks. I will cont to update as the days go by.

I really want anyone who is thinking of working here to see how they treat you. I told the CSR that was going to start to check this board out. I told her to cut all the BS out and just see what comes up over and over, she didn't take the job, not only because of this board but because of the money they offered.
 






Anonymous said:
Yes, I too am sure thats is what will happen, lcms having to fill in. Another sad part in this whole equation of the cuts and people leaving because of the low pay is patient care. they are not being treated fairly and its not their fault. These people are not being seen. This week in our office there have been several complaints how they haven't seen anyone in months. Now the Psts do not even check the concentrator until the maintenance order prints off.
How can you even say we care about patient care? It only will get worse for any referrals to come in because the Docs are hearing from the patient base that they do not see anyone form the company, no one is checking on me.
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"These people are not "being seen"?? Not to change the subject in mid-stream, but seriously, I don't get it. For a DME company in today's environment and serious reimbursement cuts ,why is a DME company that provides ( or as Medicare is trying to say "Delivers") medical equipment to patients in their home , expected to provide free medical/healthcare services such as R/T's or nurses. Patient Care for a DME company should be providing a good quality product that is monitored according to the manufactures guidelines, educating the patients on the proper and safe way of operating the equipment and "Emergency" on call service for equipment that requires it. I'm generalizing here of course for sake of time and space, but seriously, should DME companies be considered "Visiting Physicians"?? If a patient needs to "Be Seen" then they should go to their doctor who is the one that shoud be treating and advising the patient. Blood pressure, lung sounds and pulse are taken by nurses in the doctors office and are not done free. Ask your doc to come to your house to " be seen" free because he/she has gotten paid for other services provided and see what response you get. No one is reimbursing companies enough money to pay for these services. It's sad but true. DME companies are just that, equipment providers not Visiting Physicians. I know it's hard for the old timers that are used to the old way, but unfortunately things change an it is what it is.
 






privatejoker said:
I had an interesting day today. My AM sent his girlfriend to spy on me. See sent text messages to him all day letting him know what was going on , who I was calling, etc. What a crap move. When I confront him he denied it.

I will tell you that I now know that Rotech is trouble. This morning the girlfriend was getting some paper work signed and I had to get my PST out the door. I went back and told him to go and get this set up down and that Rotech paper work wasn't as important as this pt. The girlfriend turns to me and say she thinks Rotech paper work is more important that getting the pt set up. I almost feel over when she said. So much for we care about pt care. He did leave at that very moment and I let her know that I was still the LCM for the next week and if that was problem tough.

I called my AM and told him not to send his little spy until I'm gone. That went over like a lead balloon. I also ask him to help my SR by giving her more training. The response I got, she had training,the first five week and going out with two SR's for three days. If thats enough training then I feel bad for new SR's.

I did call Renne and I had to leave a message because she doesn't have the guts to pick up my phone call. I didn't expect to get a hold of her.

Lets see what the rest of the week brings.:p
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Rafterman here,

The reason she didn't answer you call was because she was probably busy tending to one of the other businesses that she and her husband own. Of course that's OK because there has been full disclosure. Which basically translates to " I know a bunch so don't screw with me." As far as your last minute HIA write up....TFB. I just wanted you to know before you leave that the RM's in general love to screw with folks heads over HIA. Of course, it's all driven by PC and his "boy" MD. The RM's are simply a conduit. I have dealt with a wonderful guy (TM) for years and putting his severe case of LMS (Little Man's Syndrome) aside, he just loves to bang the hell out of LSM's. Talk about a sucking leach...it exemplifes it in totallity. All should just remember "It definitely ain't who you know, it's who you blow". The defense rests.
 






privatejoker said:
It does seem that way. I said I was going to let everyone know how bad they were going to treat me in my last 2 weeks. I will cont to update as the days go by.

I really want anyone who is thinking of working here to see how they treat you. I told the CSR that was going to start to check this board out. I told her to cut all the BS out and just see what comes up over and over, she didn't take the job, not only because of this board but because of the money they offered.
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If our manager left for another company most of us would gladly go with him. They would be hurting for sure if that ever happened here. I hope he doesn't but we would definitley go with him. Most of us can't imagine working for someone else. We've been together to long.
 






Anonymous said:
"These people are not "being seen"?? Not to change the subject in mid-stream, but seriously, I don't get it. For a DME company in today's environment and serious reimbursement cuts ,why is a DME company that provides ( or as Medicare is trying to say "Delivers") medical equipment to patients in their home , expected to provide free medical/healthcare services such as R/T's or nurses. Patient Care for a DME company should be providing a good quality product that is monitored according to the manufactures guidelines, educating the patients on the proper and safe way of operating the equipment and "Emergency" on call service for equipment that requires it. I'm generalizing here of course for sake of time and space, but seriously, should DME companies be considered "Visiting Physicians"?? If a patient needs to "Be Seen" then they should go to their doctor who is the one that shoud be treating and advising the patient. Blood pressure, lung sounds and pulse are taken by nurses in the doctors office and are not done free. Ask your doc to come to your house to " be seen" free because he/she has gotten paid for other services provided and see what response you get. No one is reimbursing companies enough money to pay for these services. It's sad but true. DME companies are just that, equipment providers not Visiting Physicians. I know it's hard for the old timers that are used to the old way, but unfortunately things change an it is what it is.
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So from what you say is we are just to stop drop and run? Why would someone choose our company for that reason.?
 






I think you are very smart to quit working for Rotech. I am an x-employe. An very proud to say I was smart enough to get out. I don't see how you can stay in business and not have the right staff to take good care of your patients. Anyone can hire people off the street and show them how to drive to a home and take equipment in but it takes special people to have the Love of a job and the compassion to really take care of people that are going to die if they set up equipment wrong. What is Rotech thinking, or are they thinking at all. Bad patient care at the branch I was in I just couldn't take it any longer. IT ALL ABOUT GOOD PATIENT CARE AND EMPLOYES.
 






TM, I had the pleasure of working with at a Sales Academy over a year ago. I actually didn't mind him. What I did mind, is how the AM's that were there were basically kissing his ass and agreeing with everything he was saying. I was a LSM, glad I am not anymore. I loved the job, other than the fact there were constantly people on my ass about getting stuff done in little or no time.

Yeah, the money was great but it wasn't worth people "above" me telling me what to do when they in turn had no idea what they were talking about. Looking over a CMN...forget about it. Handling HIA and NC....what is that? Speaking with the physicians and pretending to know what they were talking about.....hilarious

Privatejoker, I commend you for leaving this "sinking ship." There are definitely more cons than pros to this company and you are doing the right thing for yourself. Rotech is in for a rude awakening in the future. Unless they can think of another report to get that Oxygen in the door. Maybe test every patient that walks in the door....That sounds like The Rotech Way. We care about Medicare, not patient care.
 






Anonymous said:
"These people are not "being seen"?? Not to change the subject in mid-stream, but seriously, I don't get it. For a DME company in today's environment and serious reimbursement cuts ,why is a DME company that provides ( or as Medicare is trying to say "Delivers") medical equipment to patients in their home , expected to provide free medical/healthcare services such as R/T's or nurses. Patient Care for a DME company should be providing a good quality product that is monitored according to the manufactures guidelines, educating the patients on the proper and safe way of operating the equipment and "Emergency" on call service for equipment that requires it. I'm generalizing here of course for sake of time and space, but seriously, should DME companies be considered "Visiting Physicians"?? If a patient needs to "Be Seen" then they should go to their doctor who is the one that shoud be treating and advising the patient. Blood pressure, lung sounds and pulse are taken by nurses in the doctors office and are not done free. Ask your doc to come to your house to " be seen" free because he/she has gotten paid for other services provided and see what response you get. No one is reimbursing companies enough money to pay for these services. It's sad but true. DME companies are just that, equipment providers not Visiting Physicians. I know it's hard for the old timers that are used to the old way, but unfortunately things change an it is what it is.
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I know this may sound old school but think about what the world was like in the old days, much better. Companies cared about their employees and employees cared about their company.

The only problem with not going out to visit pt is that other companies are doing it. I was told yesterday that "we are not the other companies". Your right Rotech isn't another company and the mom and pop shops are going to kill Rotech. They can adapt faster than Rotech.

I will tell you that begin and LCM/RT really screwed me. I was expected to keep the VA happy and do all my reports. NOT HAPPENING!!!!

I really think your point about not going out to see pt is wrong. I have at least three example of people I helped just by going out to see them. I caught two pneumonia's and one CHF. Each of them went to the hospital that day. If I didn't go out to see them they may have gotten alot worse and not made it through the week. I know there are more pts that I've seen and help catch something before it got out of control. It should just be part of the service.

As for my staff going with me, I am getting out of health care and DME completely. Rotech spoiled it for me, I know there are better companies out there but I just have a bad taste in my mouth.

As for Renee, your right she more than likely was taking care of one of her pharmacies. I don't think she has the balls to call back, she has no power over me now and she knows she won't like what I have to say.

As for AM's, I think they kiss everyones ass and are all "company", at least the ones I deal with.
 






I have a feeling that you probably were not exactly a model employee... You probably think your above the people who were your superiors. You sound like a small minded biased person who was looking for anyway to get information about people to blackmail them. Its very easy to bash people online and consider yourself the victim of big business, but did you really give it your best or were you just going through the motions???
 






Anonymous said:
"These people are not "being seen"?? Not to change the subject in mid-stream, but seriously, I don't get it. For a DME company in today's environment and serious reimbursement cuts ,why is a DME company that provides ( or as Medicare is trying to say "Delivers") medical equipment to patients in their home , expected to provide free medical/healthcare services such as R/T's or nurses. Patient Care for a DME company should be providing a good quality product that is monitored according to the manufactures guidelines, educating the patients on the proper and safe way of operating the equipment and "Emergency" on call service for equipment that requires it. I'm generalizing here of course for sake of time and space, but seriously, should DME companies be considered "Visiting Physicians"?? If a patient needs to "Be Seen" then they should go to their doctor who is the one that shoud be treating and advising the patient. Blood pressure, lung sounds and pulse are taken by nurses in the doctors office and are not done free. Ask your doc to come to your house to " be seen" free because he/she has gotten paid for other services provided and see what response you get. No one is reimbursing companies enough money to pay for these services. It's sad but true. DME companies are just that, equipment providers not Visiting Physicians. I know it's hard for the old timers that are used to the old way, but unfortunately things change an it is what it is.
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THANK YOU! Hallelujah!
 






Anonymous said:
I have a feeling that you probably were not exactly a model employee... You probably think your above the people who were your superiors. You sound like a small minded biased person who was looking for anyway to get information about people to blackmail them. Its very easy to bash people online and consider yourself the victim of big business, but did you really give it your best or were you just going through the motions???
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not to be rude but i might agree here...."not trained" is just an excuse for "i couldn't/didn't want to do the job required" most of the time in most workplaces.....
 






Anonymous said:
I have a feeling that you probably were not exactly a model employee... You probably think your above the people who were your superiors. You sound like a small minded biased person who was looking for anyway to get information about people to blackmail them. Its very easy to bash people online and consider yourself the victim of big business, but did you really give it your best or were you just going through the motions???
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Where did the blackmail thing come in? Sounds like someone is paranoid. There is medication for that you know. Superior? No one is Superior than another. There in lies the problem. There are co-workers, supervisors and managers, but have never seen superior on any job discription I have ever read. Everyone should be treated equally with dignity and with respect no matter what the title or position they have. Probably made the same mistake I made and thought I was equal to my manager as a person. I always spoke with respect but I didn't always agree. Guess what, got riffed. Is all good, have much better job now.
 






Anonymous said:
I have a feeling that you probably were not exactly a model employee... You probably think your above the people who were your superiors. You sound like a small minded biased person who was looking for anyway to get information about people to blackmail them. Its very easy to bash people online and consider yourself the victim of big business, but did you really give it your best or were you just going through the motions???
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You are right on a few things. I cared more about the pts than Rotech paper work, so I wasn't a model employee for Rotech paper work. As for the training, if that's what you think then fine. The new job I have is going to start training from day one. That's what good companies do to try and help their employees successed. I'm sure this coming from the shoe sales woman. What do have to blackmail, I can't get anything out of the company and I really don't care to push for anything. True I will lose about 60 hours of PTO but thats the breaks. I never said I was the victim, just not treated or trained correctly. My first AM and RM where wonderful. Call and they wouldn't BS you. This AM is full of BS and think he isn't. As I said before, SO COMPANY.
All I ever wanted to do was help the pts. I may also say that I am telling the pt that call in that I am done next week. They are very disappointed and thank me for all that I have done for them. I feel that is enough to tell me that I did a good job with pt care, maybe not paper work but pt care. As for the paper work, train me and I will do what is needed. When your AM say did you get the semi annual reports done. What reports, no one ever showed or told me about any reports. When the JAHCO inspector for ROTECH says you should be trained I think that says something. But again I am the cancer and the victim in all this. I don't care the shoe sales woman is speading things about me, she is an idiot if she thinks I didn't try my best. I had five years worth of mess to clean up, keep the VA happy, and try to do RT,LCM,PST, and SR all at the same time. I know that the shoe sales woman is super woman and can do all this but I can't and I admit it. I can't do four peoples jobs, I can't, sorry.
Those that have full staff shouldn't even think about saying negative about what I am posting, you are not in my shoes and you have no idea what its like to do more than one job.

As for the shoe sales woman, its nice to have your boyfriend, sorry AM, with you at all time. You have someone to help you and care for you and cry on his shoulder. I had a phone call once a week telling that I know your doing everything you can and just hang in there.

Enough tonight, I have nothing to post about today, I was out of the office trying to keep the VA happy for one more week.

Miss shoe sales woman, if I am a cancer then who is the cancer at Linwood, Baltimore, Egg Harbor, and one other that I won't mention until I know everyone else is notified. Wake up and smell the stink Rotech is putting off. :eek:
 






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