Ok great since I was making fun of you, you absolute clown.
Once again, the account executives are being blamed for issues that stem from years of poor leadership and direction. Leadership seems to forget that we follow the guidelines and goals they set for us. We’ve worked tirelessly to hit numbers, ensuring our leaders got their bonuses, stock awards, and other perks. In doing so, we’ve strained customer relationships, fought off competitors, and dealt with cheap alternatives. Yet somehow, the solution is to cut us down every month, starting now, with 11 months until we even get a shot at reaching our service and disposable targets.
Are there some bad AEs? Sure. But is it the majority? Absolutely not. For years, we’ve grown our base business without consistent capital products to ship. We spend hours every week supporting biopsies to provide top-tier clinical service because the new reps don’t meet customer needs.
Leadership seems to think service revenue just happens. The truth is, without AEs working closely with SSMs, service wouldn’t be in the position it’s in now. The model where service managers handle the entire country doesn’t work. Yet, none of our contributions to service are recognized, just like everything else. We are facing 3party providers daily.
Now, with no warning, you’re slashing our monthly income right before the holidays. It’s appalling. This company barely resembles Hologic anymore.
Even if you change the compensation plan, it feels too late. After everything we’ve done, following orders and performing at the highest levels, you’ve burned our trust.
To borrow from Dabo Swinney’s outburst last year: we’re being punished for always winning. We’ve set an incredibly high standard that no other reps or companies can touch. You have been spoiled and forgot the average years and even a bad year happen to even Alabama, the Yankees and the Chiefs. You’ve judged us on a shortened year, which is unfair to us and our families.
And how hypocritical to care about clawbacks on deals you instructed us to book and approved, only to then cut our income in half.
I will not help with one more task that I don’t get paid for anymore. Which leadership doesn’t even see us tackle. Not another AR effort, marketing effort, quality control spin, customer service assistance, etc. I’m also not training anyone (like the new hires that you need to remind what a business casual dress code is). At these Pennie’s we will let the teams you actually pay for this stuff do their job.
You took a company that fights cancer and turned it into a cancer of itself own. You’ve ruined this company. Every top performer is out and you will soon see how much we did for this place on a daily basis.
