Mike Sheehan -CRM AVP







Thanks for your thoughts Mike. Mike's area is the biggest embarrassment at BSC CRM. By far the most RM and rep turnover and he continues to keep his job??? At some point leadership needs to be held accountable. Although, now that BSC has completely lost their grip on the Philly market it probably doesn't even matter anymore. Good one there Mike. Let your best CRM rep walk out the door to St. Jude.
 






I heard Sheehans days are numbered. I will believe it when I see it. This destruction has gone on for way too long. He single handidly destroyed an entire market for BSX. Just a pathetic display of leadership from both Sheeehan and Jacobs.
Throw Kenney in the mix and what do you expect

If the company consolidates the MS and JK areas, which one will be in charge?
 






Is this a riddle? Kind of like "between the 2 guys you might have 1 capable mid-level manager"? Haha, sorry, I believe you're being serious, and as of right now I wouldn't know who to pick. MS has to be BSC's shitlist...
 


















This is where I find value in CP aside from all the other mud slinging.....this thread is over 2 years old talking about the same guy who apparently needs to go. BSX has failed miserably at evaluating their management team. They promote and hold on to the weakest and most unqualified leaders. They have ran off great reps who are now P-club winners for competitors and kept reps that did well back in 2004 and have never produced again because they gave up after the recalls.

They have RM's that have never been in their accounts or met their doc's and they have some that have been told by accounts in their territory to never come back. Until BSX executives do something about this joke of a leadership group, they will need to keep looking at low stock prices and declining market share.

It's amazing how simple the fix is but how long it has been ignored!
 






























Not that I am keeping track or anything... but 22 or 23 people that I can think of have left the greater Philadelphia area alone since 2010. Factor in Mike's Lehigh Valley / NY areas and I'm sure the number grows. This includes skilled managers, principal sales reps, talented fcrs, etc.

And to the point made earlier, you were spot on. It is utterly astounding how a CP blog can identify a total failure 2 years before the problem was finally dealt with. It is maddening to see the effects he had on chasing away top talent, promoting mediocrity, and the like. Not to mention the opportunity cost of not having a real leader in his place from the start. Curious who will fill Mikey's shoes... will MK finally step up and get the precious area director spot?
 






Not that I am keeping track or anything... but 22 or 23 people that I can think of have left the greater Philadelphia area alone since 2010. Factor in Mike's Lehigh Valley / NY areas and I'm sure the number grows. This includes skilled managers, principal sales reps, talented fcrs, etc.

And to the point made earlier, you were spot on. It is utterly astounding how a CP blog can identify a total failure 2 years before the problem was finally dealt with. It is maddening to see the effects he had on chasing away top talent, promoting mediocrity, and the like. Not to mention the opportunity cost of not having a real leader in his place from the start. Curious who will fill Mikey's shoes... will MK finally step up and get the precious area director spot?

You sound like the mediocrity that left for St Jude. Not keeping track? You're keeping an eye on the count better than an old lady watching her bingo card because you're disgruntled. Good luck.
 






You sound like the mediocrity that left for St Jude. Not keeping track? You're keeping an eye on the count better than an old lady watching her bingo card because you're disgruntled. Good luck.

Since when does being disgruntled equate to mediocrity. I think the majority of people posting on CP are frustrated and disgruntled. Regardless of the company, it seems that criticism of senior management is focused upon accountability. As sales reps we are accountable for our numbers. That does not appear to be the case for the AVP's and DVP's.
 






Since when does being disgruntled equate to mediocrity. I think the majority of people posting on CP are frustrated and disgruntled. Regardless of the company, it seems that criticism of senior management is focused upon accountability. As sales reps we are accountable for our numbers. That does not appear to be the case for the AVP's and DVP's.

Disgruntled does not equal mediocrity. You simply sounded very disgruntled, so I called a spade a spade. If the shoe fits.

By your rationale, all of senior leadership within CDRM should be terminated. When was the last time they were held accountable to the number? When was the last time the division hit the FY number?

I will wait patiently for your response. Thank you.

And I will look for Joe F. to be terminated in January.
 






Disgruntled does not equal mediocrity. You simply sounded very disgruntled, so I called a spade a spade. If the shoe fits.

By your rationale, all of senior leadership within CDRM should be terminated. When was the last time they were held accountable to the number? When was the last time the division hit the FY number?

I will wait patiently for your response. Thank you.

And I will look for Joe F. to be terminated in January.

As a once BSX rep, now with another company, stuck with a lot of BSX stock, my wish is to see BSX middle mngmt overturn to improve the entire org. Having held several exec positions outside of this industry, my view is that BSX middle mngmgt has been ill for years and really lags behind their competitors in this catagory. Not saying other company's don't have their issues too, but it was much more pronounced when I was there and I understand most of those mngmgt members are still there. Getting rid of Chris Richardson was a good start but they didn't go far enough down the chain to really impact the need to restore business.

The word was used earlier, "Accountability" and here's what it means to me when describing mngmt;

- Be visible to staff and acct's
- Be approachable and walk the talk
- Know the product even if you havn't carried the bag. Be fluent in your profession and invest in understanding even the little stuff.
- Show support at all levels
- Eliminate the image that you never leave the house
- Answer the damn phone and stop pretending you're too busy to talk
- Take 0n-call once in a while or join them on-call to show the team you care and you're engaged
- Take short, 3 question surveys from each employee of what they consider "obstacles" that mngmt could realistically remove from their day-to-day to improve their jobs QOL. AND FOLLOW UP WITH RESPONSES TO EACH QUESTION.
- Pick 1 day a month and tell your staff a neutral location you will be at to swing by and grab a quick coffee and "catch up".

I could make an immediate impact on CRM tomorrow just by implementing these very simple and obvious measures. I'm not interested in lliving that life again but it is so clear that BSX continues to lack these small brush strokes of simple mngmt fundamentals.
 






Disgruntled does not equal mediocrity. You simply sounded very disgruntled, so I called a spade a spade. If the shoe fits.

By your rationale, all of senior leadership within CDRM should be terminated. When was the last time they were held accountable to the number? When was the last time the division hit the FY number?

I will wait patiently for your response. Thank you.

This was a good point. Not answered by the previous rant of a junior high management techniques. "Grab Coffee" "Three question survey"
 






This was a good point. Not answered by the previous rant of a junior high management techniques. "Grab Coffee" "Three question survey"

You sound disgruntled and like you need a hug since you do nothing but disagree with everything. People like you see any effort as stupid and no action as stupid so there's no pleasing you. Maybe the issue, is you, ass clown!
 






You sound disgruntled and like you need a hug since you do nothing but disagree with everything. People like you see any effort as stupid and no action as stupid so there's no pleasing you. Maybe the issue, is you, ass clown!

Factually, I never disagreed with you. You mentioned accountability, and I asked a very simple question. One which you ignore repeatedly while rambling about connecting with the people, drinking coffee, and three question surveys.

Let's try again. One very simple question:

When was the last time BSX CDRM met the yearly number and should senior management be held accountable just as MS was? (Actually, 2 questions)