IT Project Nightmare

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Anonymous said:
LabCorp’s state-of-the-art regional laboratories are unified under a single Laboratory Information System (LIS) with standardized testing platforms and quality assurance procedures. Each regional laboratory manages a broad menu of testing in addition to direct referrals to the company’s premier Specialty Testing Group laboratories. Like no other laboratory in the country, LabCorp provides clients with local accessibility, a consistent, nation-wide service platform, and the long-term reliability clients expect from a primary reference laboratory.


So, big deal, we lost power of a weekend. We're up now.
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Flame all you like… this is the reality. At Quest Chantilly cannot talk to SanJuan..and vice versa. Lived that reality using them as a reference lab. ….oh and let's not talk about lost specimens.
 












Anonymous said:
Flame all you like… this is the reality. At Quest Chantilly cannot talk to SanJuan..and vice versa. Lived that reality using them as a reference lab. ….oh and let's not talk about lost specimens.
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Not flames you idiot. What do Quest Chantilly interfaces have anything to do with the patients who were impacted by our Lab system going down. Are you the head of IT?
 






Why do you idiots post all LabCorps business on here? Way to go! You are so immature. Computers have system failures. That's a fact. Get over it. Every company experiences it. Even Banks and NASA. The system is back up now and we will clean up the mess. It happened over the weekend. Good Lord stop being so dramatic!
 






Anonymous said:
Why do you idiots post all LabCorps business on here? Way to go! You are so immature. Computers have system failures. That's a fact. Get over it. Every company experiences it. Even Banks and NASA. The system is back up now and we will clean up the mess. It happened over the weekend. Good Lord stop being so dramatic!
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Really Nerd? Are you really going to compare Labcorp IT to NASA? Well Houston, we have a problem and it is you Poindexter. You have screwed us all again. Time to clean house in IT. Send your resume to Best Buy. Perhaps the Geek Squad will take pity and hire you.
 






Im a Sales rep and used to this kind of industry issue. Big deal. If you lose anything over this then you suck. It's really that simple. It's over. It's done. It's no big deal. Didn't get one call on from anybody. Offices were closed pinhead!
 






Anonymous said:
Im a Sales rep and used to this kind of industry issue. Big deal. If you lose anything over this then you suck. It's really that simple. It's over. It's done. It's no big deal. Didn't get one call on from anybody. Offices were closed pinhead!
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Business was lost, again, due to the ongoing incompetence of our IT department. Time to clean house.
 






Anonymous said:
Really Nerd? Are you really going to compare Labcorp IT to NASA? Well Houston, we have a problem and it is you Poindexter. You have screwed us all again. Time to clean house in IT. Send your resume to Best Buy. Perhaps the Geek Squad will take pity and hire you.
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I don't work in IT. I'm just mature enough to handle situations when things so wrong. I keep calm and do my job. I don't freak out. I wasn't comparing our IT department to NASA. I was just showing that no system is perfect. Calm down.
 






Anonymous said:
Business was lost, again, due to the ongoing incompetence of our IT department. Time to clean house.
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Go work for another lab and then tell me what you think. I have worked for others and we have the best IT by far. It's far from perfect but based on the industry standards we are above average. This is not a Six Sigma environment. Get over it....I have and there was no effect to my client base.
 


















Anonymous said:
You won't hear from them. They are busy meeting with Quest Diagnostics. You won't recover.
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Not. Quest is not standardized and still has a piece mealed IT system that is in Constant flux and change, labcorp is easier to work with and the clients are not having to worry about which test code to use bade upon which business unit a test is going to or which area a patient is recieving services
 






Anonymous said:
Not. Quest is not standardized and still has a piece mealed IT system that is in Constant flux and change, Labcorp is easier to work with and the clients are not having to worry about which test code to use bade upon which business unit a test is going to or which area a patient is receiving services
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Good point. Why doesn't Quest copy Labcorp's advantages?
 






























Anonymous said:
Not. Quest is not standardized and still has a piece mealed IT system that is in Constant flux and change, labcorp is easier to work with and the clients are not having to worry about which test code to use bade upon which business unit a test is going to or which area a patient is recieving services
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^^^^^^^this^^^^^^^^^

The great Quest DISadvanage. Clients don't know this until it is too late.
 






THIS IS A SECRET!!! DON'T LET YOUR CLIENTS KNOW THAT WE DIDN'T SEND RESULTS FOR ALMOST 3 DAYS. DO NOT ACT LIKE YOU KNOW WHAT THEY ARE TALKING ABOUT WHEN THEY COMPLAIN AND ASK WHY.

PLEASE REFER TO THE EMAIL THAT EVERYONE RECEIVED TALKING ABOUT HOW THIS IS TO BE KEPT QUIET, ESPECIALLY FROM CUSTOMERS. DO NOT ACKNOWLEDGE THE PROBLEM- JUST PRETEND IT DOESN'T EXIST.
 






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