having your DM with you in the field every 12-15 business days does not drive sales

Re: having your DM with you in the field every 12-15 business days does not drive sal

Ask them to take on a real call to demonstrate. See if they can handle it.

I did. He refuses. He just stands and stares. Then rips me backs in the car every other call. Just a massive waste of my time and undue stress. Either contribute during the call or get the hell out of the way.
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

My King DM (old Alpharta) reminds me of Michael Scott from the show The Office. She's got a plan and she knows it all. Riding with her is as entertaining as watching Michael run Dunnfermifflin!
 








Re: having your DM with you in the field every 12-15 business days does not drive sal

I did. He refuses. He just stands and stares. Then rips me backs in the car every other call. Just a massive waste of my time and undue stress. Either contribute during the call or get the hell out of the way.

Sure its a waste of time, but just make it work. If your DM is really that stupid it should be easy to manipulate the situation and get great ratings and maximize your raises (which can still be good if you're at the top)

This isn't hard. Reps are on the bottom of the totem poll. Just do what you're told the one day a month you see your boss. It's not hard.
 








Re: having your DM with you in the field every 12-15 business days does not drive sal

you sound like the rep who thinks they know more and are better than you actually are.

Exactly. As a dm I can tell you firing people is time consuming and annoying. No one wants to do it, but the easiest way for a rep to start the ball rolling down that hill is to act like they know it all. If your dm tells you to do something or try something a certain way just do it (and when you're on your own again do what you want). Anyone who thinks they can't improve is being naive. If you start confronting and fighting with your dm I can promise youneventually they will find a way to get you out.
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

exactly....you are a DM with nothing to do at this time of day and are on CP. This is why you need to do field rides...justify your existence and expense....nuff said
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

Sadly, most of the good DM's are long gone. There are a few around who see the big picture, but most are hyper-competitive, tactless ego-maniacs who have around 5 years of tenure. These are the DM's who instantly immolate any business relationship the rep has when they see the doc in the field. They come across as brash know-it-alls and it takes weeks to get your credibility back once they come with you to see your top customers. With all of us on the same effing call cycle and the boss lady coming out every week (even on friday, when nobody's in) we are losing overall business, big time. Our district never makes quota and all the other ones do in the state. What do you do?
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

Get your docs to have a no DM rule.

Do a fake resume blast from your DM and put HR or your VP's contact info as your DM's.

At an old job we found our lousy DM another job. Get recrruiters her name. Good riddance.
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

you sound like the rep who thinks they know more and are better than you actually are.
You sound like the DM who thinks they bring more value than they actually do, hence the post! My point was that most, not all, DMs are pushy a-holes that think there's only one way to sell-THEIR WAY! Hence the signs on the door saying "Absolutely NO Managers!
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

Exactly. As a dm I can tell you firing people is time consuming and annoying. No one wants to do it, but the easiest way for a rep to start the ball rolling down that hill is to act like they know it all. If your dm tells you to do something or try something a certain way just do it (and when you're on your own again do what you want). Anyone who thinks they can't improve is being naive. If you start confronting and fighting with your dm I can promise youneventually they will find a way to get you out.
Oh Mr./Mrs. DM, so now we are supposed just do something just because you say to do it. You see, that's where the problem lies! You bring zero value to any sales situation. I'm never too naive to take ideas or new sales approaches from anyone but when you have the "my way or the highway" appraoch, that's where I have a problem. I could sell circles around you!
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

Mgrs. dont care because they have nothing better to do. It helps to fuel the fire of I am your boss and I know best. Unless, you are lucky and have a realist that has not drank the Kool-aid. This company has always been to top heavy with management give someone a title and you gain their trust or loyality. If Pfizer is all you have know then it is all you will ever know. Cut jobs of people that make the company better and buy 3 more helis for the needs of doing business? Doctors cringe at the sight of a rep with a boss. Most are decent people and will give you some extra time. They know the routine show the boss you know one line from the sales piece and give one objection so it can be handled. It's more like they are there to make sure they dont talk off label. Can you say 2.3 billion? I hear they have a field coach. Don't these people have a job to do themselves? Now doctors might give more time if they see you with a manager some will say don't bring your manager here again when it's over. Silly little game to get more time with the customer like having to witness the signature for the samples. Bring the field rides if it makes us better in a sales presentation but, when the end of the day comes around and you must ask yourself have I made a case for them to choose my products vs. the comp. Let the reps sell. You can't see what works in the field when you are never there yourself. The view from the helicoptor can't let you see it either.

The managers trained us to go off-label. If they had not been doing it right with us, it never would have happened. SOme of the managers thought it ws OK because everyone else wa going it. Sounds like they never read the compliance book
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

I am a P4 and I a agree. The Pfizer DBM's are just awful so pushy. It is a miracle that I am not locked out two offices I took the DBM to on a ride along. The DBM was in the dr's face insisting he was right and the dr wrong. It was absolutely humiliating for me and I was cringing inside hoping the doc was tolerate to the fact that this was a manager showing off.
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

I am a P4 and I a agree. The Pfizer DBM's are just awful so pushy. It is a miracle that I am not locked out two offices I took the DBM to on a ride along. The DBM was in the dr's face insisting he was right and the dr wrong. It was absolutely humiliating for me and I was cringing inside hoping the doc was tolerate to the fact that this was a manager showing off.

Now that's Customer Focused Selling!
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

I did. He refuses. He just stands and stares. Then rips me backs in the car every other call. Just a massive waste of my time and undue stress. Either contribute during the call or get the hell out of the way.

my dm can't shut up. i just stand back and let'er rip. she looks like a fool and when i go back in i apologize. usually the doc has forgotten or it has left such an impressin they can't help but joke about it.
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

I tell my biggest writers to show nothing but contempt for my DM. She is absolutely clueless when my customers and I into real discussions and I move business. Any independent arbitrator that could evaluate these interactions would see an ineffective and totally antiquated mid 1990's business model that for some reason has not been updated. Does the investment industry look like it did 15 years ago? Do any companies still make you sit through a face to face appointment with a broker and have the broker sell stock for you? Of course not. Then why do DM's come with reps in the field like they did back when Pfizer had 11 primary care divisions and everything was a 15 second sound bite? THEY IMPEDE THE PROCESS THEY DO NOT ENHANCE IT!!!
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

my dm can't shut up. i just stand back and let'er rip. she looks like a fool and when i go back in i apologize. usually the doc has forgotten or it has left such an impressin they can't help but joke about it.

Do we have the same DM???????
 








Re: having your DM with you in the field every 12-15 business days does not drive sal

Some managers have an issue with compliance. Didn't they read the same orange and blue books we did.?
 




Re: having your DM with you in the field every 12-15 business days does not drive sal

Some managers have an issue with compliance. Didn't they read the same orange and blue books we did.?

Yes but the RSMs and SDs usually have a lackey complete their compliance modules and tests for them. So the evil push usually comes from them and the dumbass brownnosing DBMs listen to them and do what they say. I wished those weekly teleconferences were tape recorded. I can only imagine the multitudes of compliance violations screamed at the DBMs and nobody says shit back.

On the local levels, the business culture is quite toxic. Nothing ever changes.

If some DBM had balls he'd contact Pfizer legal and have them record the calls. Legal will go after SD's and local management in a heartbeat. The DBM would likely be promoted. It's a rare instance when telling on your superior would get somewhere, but it would happen. Legal is scared to death of one more non-self reported criminal violation. DBMs, you now have leverage.