You think so?
This is true: Sr. management of both companies value the representatives in a way I have not seen in my career. They listen to everything. I mean, everything. Every DM has a voice, and every one of them uses it on behalf of their representatives. If a representative has something to say, they should say it to their DM. Their DM has no fear or reservation about speaking up in this environment. The communication from the field to senior management is seamless and constant. I have said this for years. It is still true.
This is a big partnership of very talented people in all roles. It is a big ship. It takes time to make directional changes. But, those changes happen. Those include just for representative changes. Vacation time happened
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because representatives deserved it. Raises happened--every single year--because representatives deserved it. Know anyone else who has gotten raises every year? Me, either.
A lot has happened. All of it good. Can improvements be made? Always. Is this the right venue to offer criticism, constructive or otherwise? No.
Think about the number of people who would take your phone call. If the poster above called the person he or she called out, that person would answer the phone. Say what you want, but that guy cares about every single person in his organization in a way that is as unusual as it is awesome.
We have a big job to do. We are a team. We are unique, and we are valuable. To all of us.
So, I don't think it was well said.