Your partner's wife needs to get a clue. It's stupid to ban ALL reps, ban the offenders. I don't know when mature, intelligent people will wise up and realize that you need to punish the offenders, not institute a new blanket policy affecting ALL reps.
The real problem here, even with old or me-to drugs, is the FDA. They have basically destroyed the ability of reps to be of value to their customers because we are so muzzled. The FDA should be concerned with safety ONLY. We should be free to discuss off-label uses as medicine is not practiced "on label" now is it? We should be free to discuss any new article for any use of our product or product class if it appears in a reputable, peer-reviewed journal. If this were the case, then we could truly be a valuable resource to our customers and they were enjoy seeing us as we could frequently bring some real value, instead of spouting the same tired, ole marketing spin.
Now is any of this likely to happen anytime soon? Unfortunately, no way! But still, it's important to correctly place the blame. It's not primarily the companies or individual reps who are to blame for this. The problem is not BIG pharma; the problem is BIG GOVERNMENT over-regulating and sticking their nose into private enterprise where they have no business.