Bad Managers at Ortho McNeil

My biggest area of disappointment is that my DM's business acumen is non-existent -- Example: it often takes up to 2 WEEKS (10 days) or more to get approve for a gRXS normal expense report which means I have to pay
the AMEX late fee of $20+.
Why isn't PriCara tracking my DM for the report's submit day verses the approval date ? (Policy is 5 days).
Why should the rep have to pay the AMEX late fee when the DM fails
to do their job ????? Suggestions?

Yes, I've sent my DM a text msg & voice message requesting the gRXS be approved pronto. So far, nothing has happened.

As a previous DM who got laid off several years ago, let me give you some advice. Send the DM an email with your complaints about lateness of expense report approval. Document just a few ( about 5 should do) and attach the previous email to this one. COPY the RBD and HR. YOur DM will start approving reports immediately because he also wants to keep his job. If you fear for your job (retribution from DM)- make sure you document everything he sends you or talks to you about. Any change in behavior should be sent to HR and copy RBD.

GOOD LUCK
 








The Best Approach to NEW leadership

Companies are going through a transformation where command-and-control leadership is dead.

The problem is, a lot of managers haven’t been told this. They are very much in a command-and-control reflex. That’s what they’ve learned. That’s what they’ve observed.

Company Management needs to change with the times.
 




WM is by far one of the managers at PriCara that could use some coaching with his management skills. You work in Connecticut and NY. I will not say your name on this board. The people that work for you and in your area all know who you are and I will be respectful and spare you any embarrassment.

What I will say is this... You did absolutely nothing for me when I worked for you. I was in a bad situation. You closed your eyes for nearly a year as if nothing was wrong. Did you ask me just once "How are you doing?" "Are you ok?" "Is there anything I could do to help you?"
NO!

Instead, you ignored it. As a manager you failed miserably. The company lost a loyal employee who would have done anything to work through the situation or any obstacle if you had shown one bit of empathy. If it was one of my other managers it never would have happened and the problem would have been fixed.

To my ex-teammates. Thank you all. If it weren't for all of you I probably would have totally lost my mind. You offered advice at times and other times you were just there to lend an ear and listen. I have the deepest respect for all of you.

To my RBD TC..... you showed more empathy than WM ever would have shown. I thank you for that and having a listening ear during my troubleing times.

In any event, I should probably be thanking you (WM) for what you did and the hell that you put me through. I lost a lot of weight, look good, have the most unbelieveable job that I could never have imagined in my wildest dreams.

I just hope that upper management is able to see you for who and what you are. I think you might need a refresher course in management development. Perhaps you could take my spot. You kicked me out. REMEMBER? Did you even think of backing me up? Again, failure on your part to fight for YOUR reps.

This experience has made me a better person. I am stronger, smarter and better for it. I only wish that it had done the same for.

I have no animosity and wish you the best. This was just something that I needed to get off my chest. Perhaps I should have called you but decided against it. I wanted to choose my words carefully.

All the best for a happy, healthy and prosperous 2001. I know it will be a great year for me!
 




Here are some ways to get DMs started in focusing on ways to improve engagement:

1. DON'T get angry.
"Getting angry is easy. Anyone can do that.

2. DON'T be cold, distant, rude or unfriendly.
Especially in difficult times, employees take cues from their immediate supervisors and need to hear from them.

3. DON'T send mixed messages to your employees so that they never know where you stand. Too many messages and initiatives just confuse and alienate people.

4. DON'T BS your team.
This includes saying things that you don't believe in. This includes hiding information and just plain lying. By the time each of us is in our early 20′s, we have all developed very well-tuned BS detectors.

5. DON'T act more concerned about your own welfare than anything else.
Your success will come through the success of your team.

6. DON'T avoid taking responsibility for your actions.
You are the boss. As such, you are accountable and the buck stops with you.

7. DON'T jump to conclusions without checking your facts first.

Now here are the DOs, which are even more important than the don'ts...

8. DO what you say you are going to do when you are going to do it.
There is no better way to communicate the message that you are accountable for your promises and that everyone in your company should be accountable as well.

9. DO be responsive (return phone calls, emails).
As a manager, your team can be considered to be your customer.
You want your sales team to punctually respond back to customer requests, so you should do the same.

10. DO publicly support your people.
Your disagreements and disappointment with your employees can be communicated later and in private.
<<Nothing appears so hollow as your attempt to blame your team for failures.>>

11. DO admit your mistakes ...
...and take the blame for failures.

12. DO recognize your team.
"You can never underestimate the power of simple recognition for a job well done."

13. DO ask and listen.
Some of the most dangerous words for a manager to ever say include: "But, you just don't understand…" "Because I said so…"

14. DO smile and laugh.
Have some fun. But, be genuine; programmed fun and faked laughter is worse than doing nothing.

When appropriate, laugh at yourself; it will humanize you.
 












WM is by far one of the managers at PriCara that could use some coaching with his management skills. You work in Connecticut and NY. I will not say your name on this board. The people that work for you and in your area all know who you are and I will be respectful and spare you any embarrassment.

What I will say is this... You did absolutely nothing for me when I worked for you. I was in a bad situation. You closed your eyes for nearly a year as if nothing was wrong. Did you ask me just once "How are you doing?" "Are you ok?" "Is there anything I could do to help you?"
NO!

Instead, you ignored it. As a manager you failed miserably. The company lost a loyal employee who would have done anything to work through the situation or any obstacle if you had shown one bit of empathy. If it was one of my other managers it never would have happened and the problem would have been fixed.

To my ex-teammates. Thank you all. If it weren't for all of you I probably would have totally lost my mind. You offered advice at times and other times you were just there to lend an ear and listen. I have the deepest respect for all of you.

To my RBD TC..... you showed more empathy than WM ever would have shown. I thank you for that and having a listening ear during my troubleing times.

In any event, I should probably be thanking you (WM) for what you did and the hell that you put me through. I lost a lot of weight, look good, have the most unbelieveable job that I could never have imagined in my wildest dreams.

I just hope that upper management is able to see you for who and what you are. I think you might need a refresher course in management development. Perhaps you could take my spot. You kicked me out. REMEMBER? Did you even think of backing me up? Again, failure on your part to fight for YOUR reps.

This experience has made me a better person. I am stronger, smarter and better for it. I only wish that it had done the same for.

I have no animosity and wish you the best. This was just something that I needed to get off my chest. Perhaps I should have called you but decided against it. I wanted to choose my words carefully.

All the best for a happy, healthy and prosperous 2001. I know it will be a great year for me!

You deserve all the best....glad things are going well!
 








WM is by far one of the managers at PriCara that could use some coaching with his management skills. You work in Connecticut and NY. I will not say your name on this board. The people that work for you and in your area all know who you are and I will be respectful and spare you any embarrassment.

What I will say is this... You did absolutely nothing for me when I worked for you. I was in a bad situation. You closed your eyes for nearly a year as if nothing was wrong. Did you ask me just once "How are you doing?" "Are you ok?" "Is there anything I could do to help you?"
NO!

Instead, you ignored it. As a manager you failed miserably. The company lost a loyal employee who would have done anything to work through the situation or any obstacle if you had shown one bit of empathy. If it was one of my other managers it never would have happened and the problem would have been fixed.

To my ex-teammates. Thank you all. If it weren't for all of you I probably would have totally lost my mind. You offered advice at times and other times you were just there to lend an ear and listen. I have the deepest respect for all of you.

To my RBD TC..... you showed more empathy than WM ever would have shown. I thank you for that and having a listening ear during my troubleing times.

In any event, I should probably be thanking you (WM) for what you did and the hell that you put me through. I lost a lot of weight, look good, have the most unbelieveable job that I could never have imagined in my wildest dreams.

I just hope that upper management is able to see you for who and what you are. I think you might need a refresher course in management development. Perhaps you could take my spot. You kicked me out. REMEMBER? Did you even think of backing me up? Again, failure on your part to fight for YOUR reps.

This experience has made me a better person. I am stronger, smarter and better for it. I only wish that it had done the same for.

I have no animosity and wish you the best. This was just something that I needed to get off my chest. Perhaps I should have called you but decided against it. I wanted to choose my words carefully.

All the best for a happy, healthy and prosperous 2001. I know it will be a great year for me!

I know who you are and it totally sucks what happened to you. Your manager is an idiot. A very insecure man. Don't take it personally he doesn't back up any of his reps
 




It should be required reading for all anagement at Pricara ti read Winners Never Cheat b Jon M. Huntsman. I know this is a true fairtale and will never happen because the leadership at this company has no morals or scrupals. Would never take this author seriously.


Huntsman states in his book,"that many companies and organizations are led by executives who fear bold, candid, and talented subordinates. They seek only solicitous yes types. They
embrace adulation, not leadership".

Wow did this author work for J n J. See management team. You act like little hitlers only too find out You are not a leader at all!!!



Wow I feel like the author spent some time working under the J n J
 




Huntsman states in his book Winners Never Cheat " Leaders can come in different forms and flavors, but core elements rarely vary: Talent, integrity, courage, vision, commitment, empathy, humikity, and confidence. The greate these attributes, the stronger the leadership.

I am comvinced the management team is not a leade because no manager I ever had dispayed these qualities. Also no one I ever worked with displayed these qualities either. They wer all too busy seeing who they could shit on next!

Compan sucks and so does the management!
 




Huntsman states in his book Winners Never Cheat " Leaders can come in different forms and flavors, but core elements rarely vary: Talent, integrity, courage, vision, commitment, empathy, humikity, and confidence. The greate these attributes, the stronger the leadership.

I am comvinced the management team is not a leade because no manager I ever had dispayed these qualities. Also no one I ever worked with displayed these qualities either. They wer all too busy seeing who they could shit on next!

Compan sucks and so does the management!

SO true. I have NEVER met a PriCara Manager that walked with integrity, courage, empathy etc. PriCara Managers are self-centered and lacking in vision.
 








So true, my manager lacks empathy and completely plays favorites. He reads all of these "best seller business books" but still sounds likes a used car salesman. He is an embarrassment but sadly represents the typical DM that is here at JnJ. All of the best ones have been pushed out for "thinking outside the box".
 




So true, my manager lacks empathy and completely plays favorites. He reads all of these "best seller business books" but still sounds likes a used car salesman. He is an embarrassment but sadly represents the typical DM that is here at JnJ. All of the best ones have been pushed out for "thinking outside the box".

Mine needs to read "self-help" books on how to be human (& engage with the rep and the customer).
 




how is this for bad management. I will not mention names to protect the innocent. I was talking to a team mate today and he told me that there is a Manager in NJ that has been with the company for 16+ years. She is being "retrained" by a manager that has less senority than she. I guess she is being retrained because she is not doing her job correctly.


WTF???? After how many years with the company and in management and you still can't perform ur job to your bosses
satisfaction.

Di I ention this manager is a black female. Yeah BS any other person would get the boot for not doing there job.

Here at Pricara shithole, the higher ups are so scared of a law suit they let blacks get away with murder!! Blacks no this and run with it!!! PATHETIC that is all I have left to say!!!!!!!

O by the way folks this manager happens to be a black female manager