Quest IT Outsourcing

















I heard that they are outsourcing to TCS and shuttiing down most IT functions TIme frame 17 weeks from now. I think they are positioning the company for sale, maybe to Humana maybe KP. The new "logistics platform" they announced in their quarterly report is smoke and mirrors, but they are going ahead to keep up their street cred. Sigh. Where is Ken when we need him
 




















































Yes, the announcement was made on May 1 that a contract has been signed with TCS to replace 150 American IT employees with overseas employees, in India. The axe hasn't fallen yet - the names of the 150 people being cut have yet to be announced. Presumably the transition of these 150 jobs to India will be completed by early October. The types of IT jobs going overseas are "non-core" functions like HR systems and web development. They haven't announced plans to outsource any "core" functions like healthcare-related software (so Care360 is unaffected, at least in this wave).
 








Yes, the announcement was made on May 1 that a contract has been signed with TCS to replace 150 American IT employees with overseas employees, in India. The axe hasn't fallen yet - the names of the 150 people being cut have yet to be announced. Presumably the transition of these 150 jobs to India will be completed by early October. The types of IT jobs going overseas are "non-core" functions like HR systems and web development. They haven't announced plans to outsource any "core" functions like healthcare-related software (so Care360 is unaffected, at least in this wave).

If you think it will stop with non-core jobs you are crazy. It is just a matter of time. The fact that they are also outsourcing Billing IT should tell you that all applications will be outsourced. Certain business functions are moving also. Customer Service is moving to Tampa and Kansas City. Next will be functions such as dispatch in Logistics and Billing will be outsourced too.