CCS Medical from Pharma?

I believe they are speaking of Danielle in Pharmacy.

I was one of those laid off at the end of September. While I do not harbor bad feelings towards CCS, it was very unsettling the way the layoffs took place. It was a surprise and I had no idea it was coming. Like every company, there are good and bad people. Some people advance the bad way, some the good way. You're going to see this everywhere you go. I felt fortunate at CCS, but it took me a long time to get where I was. I did things the right way and am proud of my time at CCS.

When I say that I had no idea the layoff was coming, that is not entirely true. I had already been preparing myself for the possibility (because of the corporate move). I believe everyone in the Clearwater office needs to be looking for a new job. It just makes sense--- if CCS has gotten tax breaks for moving corporate, why on earth wouldn't they move Operations there eventually? Also consider this... Highland also owns American HomePatient. The chairman of the board for Amercian HomePatient is also the chairman of the board of CCS. While this may not be all that unusual, it's something to think about. American HomePatient is headquartered in Tenn, but has offices about 10 minutes outside Dallas. They also recently expanded their Respiratory division. I wonder if CCS sold their Respiratory to American HomePatient?

I am also sad to see what has become of CCS. When I first started working there it did not feel like a regular call center and I felt good about what we did. I remember Nancy Howard stressing how much some of these patients needed our service and how we were sometimes the only ones our patients spoke too. Wow.. how different is it now with scripting and time cutoffs on the phone (half of which is trying to upsell). I also felt like upper management did care about the employees. While they were not always my favorites, they knew my name! Steve Brown was awesome and used to make those stern memos something fun. Like driving too fast through the parking lot! The excuse to the change in services and treatment of employees seems to be that this kind of service is not possible when a company has grown like CCS has. I ask.. well, why do you think CCS grew as it did? Unfortunately CCS no longer offers anything the other DME companies don't. Might as well go to the "other" one!
 




I don’t know about this Danielle person, I have heard stories about her but never met her I think. I am no longer at ccs but while there I did notice how some people, especially the IT folks were driven by that tyrant Dan and Beat. They “IT” were good people; they always went out of their way to help out, especially in Finance. We never got a no answer from people like Larry Molter, Boyd and Cory. It was always nice to deal with Cory..Dan and Beat crush their drive to do better, I was glad to hear that Dan was being push out.
I just can understand why a company with so much potential has crashed so badly. In finance, we knew some of the things that were going on like Fran hiding huge bills for items that were never purchase, even more surprising, the time the issues with Fran was brought to upper management, no one did anything. The miss management of money, people is what did that company in. I am glad that I left before all the changes started to happen.
 




I don’t know about this Danielle person, I have heard stories about her but never met her I think. I am no longer at ccs but while there I did notice how some people, especially the IT folks were driven by that tyrant Dan and Beat. They “IT” were good people; they always went out of their way to help out, especially in Finance. We never got a no answer from people like Larry Molter, Boyd and Cory. It was always nice to deal with Cory..Dan and Beat crush their drive to do better, I was glad to hear that Dan was being push out.
I just can understand why a company with so much potential has crashed so badly. In finance, we knew some of the things that were going on like Fran hiding huge bills for items that were never purchase, even more surprising, the time the issues with Fran was brought to upper management, no one did anything. The miss management of money, people is what did that company in. I am glad that I left before all the changes started to happen.

Yeah, I'm sure you have heard stories about her lol. And yes, I was referring to the Danielle in pharmacy. CCS will be fine, just not at any location other than Dallas. It's refreshing to be gone and working for a company that cares about it's patients/clients AND employees.
 












Was curious who the Director of Sales was that was fired. There was a post that said this person was fired. The post date was 9 of 2011 and starts off, "Another one bites the dust." I worked there many years ago and had a very bad experience. The job I was hired for was not what I interviewed for. Thanks...
 




I can't help but notice that the majority of the people that have posted on this thread lately are people in the CCS corporate offices - basically "admin" people that process referrals. For the most part, they are trimming the fat in corporate to speed up the referral process. Yes, it sucks that people are loosing their jobs. But you do realize that you aren't the "feet on the street" sales reps that are out generating the referrals.

For the person interviewing for the POC rep - that should be a really interesting position. I don't have one in my territory, but I'd love to have one! There is good income potential, and the office is a qualified office if they've agreed to have you there. Good luck.

Yes, there are a lot of changes at CCS Medical. And a lot of these changes really suck. But overall, it's no better out there for sales than it is in Pharma right now, and at least sales is safe (for now).


Silly AEs posting....let me help you out....I have made a few posts on here. And no, I'm not one of those "admin" people you referred to, no where near that. So there is your first thing. Secondly, lets also clear up that AEs are not the end all, be all of that company. I have worked extensively with AEs in many capacities, and let me tell you what, many of you are often the bain of everyone else's existance. Not all of you, but many. I've done sales for a very long time (outside of CCS) and I know what it consists of. CCS has a piss poor sales structure and training, never wanting to push anyone, including AEs to their fullest potential. There is a lot wrong with that company right now, and your group is not excluded. If you were business savvy, you would see that the real issue is NOT that CCS is going under, they aren't. They are like a cockroach, you can cut the head off but that nasty thing still runs around. The real issue is that while they have a business to run (and I can respect that) they are shady and misleading about it. They are destroying their faithful employees (and no, not just admin....wake up and look at the much higher ups that have had the rug jerked out from under them) by lying and misleading. Not sure about you, but I have no interest in working for a company that has that much disregard for their employees and really, their patients, which in the end, isn't that what we are here for anyway? Perspective people.
 




One sign of better economic times is when more people start finding jobs. Another is when they feel confident enough to quit them.

More people quit their jobs in the past three months than were laid off — a sharp reversal after 15 straight months in which layoffs exceeded voluntary departures, suggesting the job market is finally thawing.

Some of the quitters are leaving for new jobs. Others have no firm offers. But their newfound confidence about landing work is itself evidence of more hiring and a strengthening economy.

"There is a century's worth of evidence that bears out this view that quits rise and layoffs fall as the job market improves," said Steven Davis, an economist at the University of Chicago.

Still, the number of people quitting their jobs is nowhere near what it was before the recession. Economists expect the improvement in the job market to be fitful, rather than consistent. In May, for example, private employers added only 41,000 net jobs after adding 218,000 in April.

Yet the long term trend points to an improving job market. The economy has created a net 982,000 jobs this year after a recession that wiped out more than 8 million of them.

The government said Tuesday that the number of people quitting rose in April to nearly 2 million. That was the most in more than a year and an increase of nearly 12% since January. That compares with 1.75 million people who were laid off in April, the fewest since January 2007, before the recession.

During the depths of the recession, workers were hesitant to quit — and not only because jobs were scarce. Even if they found a new job, some feared that accepting it would leave them vulnerable to a layoff. At many companies, layoffs follow a simple formula: last hired, first fired.

Many clung to their jobs out of fear, said David Adams, vice president of training at Adecco, a national staffing agency. When Adecco tried to recruit workers to fill open positions, it frequently ran into the same obstacle:few workers felt like betting on a new job that might soon disappear.

Not so much any more. Adecco is seeing more employed workers seeking interviews, rather than laid off workers searching for a lifeline.

"The hangover is kind of over," Adams said. "It's really starting to move toward a market where the employee can have a lot more confidence making a move."

That's why Katie Charland just quit her job at a parenting magazine in Phoenix to take a position with a nonprofit that supplies children's educational programs.

Charland, 27, says the position is a dream job. Still, it carries a cost: she's abandoning seniority at her old job. But she thinks the economy is expanding enough that her company will be able to attract state and corporate funding.

"I don't see leaving my current job to pursue this as a risk," Charland says. "I do feel like the economy is getting better, and there's more opportunity out there."

Such optimism was rare in 2008 and 2009, when employers cut more than 8 million jobs, sending the unemployment rate to a 26-year high of 10.1%. The number of people who quit fell 40% to 1.72 million in September 2009. That was the fewest since the government began tracking the data in 2000. It was down from nearly 2.9 million in December 2007, when the recession began.

Studies have shown that worker morale fell during the recession. Productivity rose as companies squeezed more work out of their employees. Overworked employees may leave their jobs at first chance.

"There is going to be a mass exodus of the top performers as the economy starts to turn around," says Razor Suleman, a consultant who helps companies retain their best workers.

About 25% of companies' top performers said they plan to leave their current job within a year, according to a survey published in the May edition of the Harvard Business Review. By contrast, in 2006, just 10% planned to leave their jobs within a year. The survey questioned 20,000 workers who were identified by their employers as "high potential."

Companies retained those workers during the recession but heaped more work on them, said Jean Martin, the study's co-author and executive director of the Corporate Executive Board's Corporate Leadership Council in Washington. At the same time, employers cut back on awards and bonuses, she said.

Now, top performers at some companies are heading for the exits as hiring picks up. It means companies will feel more pressure to retain them.

"These rising stars know what they're worth," Martin said. "They feel somewhat neglected."

Phil Edelstein can attest to that. He spent two years on his first job at an advertising agency gaining more responsibility but no pay raises.

Edelstein, 25, worked for an agency in Philadelphia that was stretching its budget as clients cut back their spending. After researching clients' brand names and marketing strategies, he moved on to directing study projects.

Bosses kept promising a pay raise commensurate with his workload. It never came.

"There's this intense frustration that comes with that, because you basically feel like you have no control over how much money you're making and how much work you do," he said.

Edelstein hung tight through 2009 as the economy shed jobs. But this year he began sending out resumes to other ad agencies. Then a prospective client called. The CEO of a Colorado-based tea maker needed a marketing director. Edelstein didn't need long to say yes.

"It felt good, because I was initiating the change," he said.

More people are now taking a leap that few dared just a few months ago: quitting without a new job waiting. The improving economy has given employees confidence to quit without having another job waiting.

Robert Dixon is among them. He was consulting with companies doing business in China, helping them establish supply chains with factories there. But he tired of spending weeks at a time away from his wife in Massachusetts. So in May he quit — without a backup plan.

"Somebody the other day said to me I was the first person they'd met who quit a good-paying job without another one to go to," Dixon said. "I know there are other companies out there. I just need to find them."

??? think you may have the wrong forum.....
 




Silly AEs posting....let me help you out....I have made a few posts on here. And no, I'm not one of those "admin" people you referred to, no where near that. So there is your first thing. Secondly, lets also clear up that AEs are not the end all, be all of that company. I have worked extensively with AEs in many capacities, and let me tell you what, many of you are often the bain of everyone else's existance. Not all of you, but many. I've done sales for a very long time (outside of CCS) and I know what it consists of. CCS has a piss poor sales structure and training, never wanting to push anyone, including AEs to their fullest potential. There is a lot wrong with that company right now, and your group is not excluded. If you were business savvy, you would see that the real issue is NOT that CCS is going under, they aren't. They are like a cockroach, you can cut the head off but that nasty thing still runs around. The real issue is that while they have a business to run (and I can respect that) they are shady and misleading about it. They are destroying their faithful employees (and no, not just admin....wake up and look at the much higher ups that have had the rug jerked out from under them) by lying and misleading. Not sure about you, but I have no interest in working for a company that has that much disregard for their employees and really, their patients, which in the end, isn't that what we are here for anyway? Perspective people.

Could not agree more worked inside NCE before massive Exodus - The problem with the AE's is that most of them do not work anymore becuase the gas is not covered and at least half of them are out looking for jobs while they are supposed to be sending in customers.
 








Yes, things are uncertain, yes people have been laid off. I've been with the company many years and have seen it go from a small company to what it is today. When you get a larger more Corporate atmosphere like we have now, there's going to be a lot more bs too. People deal with it because they want a paycheck. People switch jobs because things are uncertain at CCS and then if they lose them or things don't work out, they try to come back. Can you fault them for that? No. It can take a long time to find a job and when you have financial needs that must be met (kids...I hear those little buggers like to eat, weird) you will do whatever it takes to make that money...even if it means going back to CCS and taking a lower paying job. Does CCS suck? Sometimes. But sometimes you work with a great manager who is willing to do what it takes to help you grow professionally and who can be flexible when you have obligations outside of work (like school), so it's worth it to stay. You can't really look down on someone for staying there. Everyone has their reasons why they've left, or why they've chosen to stay. It's not necessarily because we love it, but because maybe it's the best option for us right now. Are we scared we'll lose our jobs? Heck yeah. Are we scared enough to go find another job elsewhere making considerably less money--nope. Anytime you work in corporate there's a certain amount of bs you put up with (let's think about the movies Office Space or American Beauty). There is no job that is 100% incredible, where you make tons of money and there's never any stress. Unless of course you're Donald Trump's new trophy wife, and even then that's still a pain because A. You have to sleep with him and B. You constantly have to carry around a big purse to hold a can of aquanet in it, lest the Don should need a spray and that carefully contained mop began to fly in the wind.
 








Yes, things are uncertain, yes people have been laid off. I've been with the company many years and have seen it go from a small company to what it is today. When you get a larger more Corporate atmosphere like we have now, there's going to be a lot more bs too. People deal with it because they want a paycheck. People switch jobs because things are uncertain at CCS and then if they lose them or things don't work out, they try to come back. Can you fault them for that? No. It can take a long time to find a job and when you have financial needs that must be met (kids...I hear those little buggers like to eat, weird) you will do whatever it takes to make that money...even if it means going back to CCS and taking a lower paying job. Does CCS suck? Sometimes. But sometimes you work with a great manager who is willing to do what it takes to help you grow professionally and who can be flexible when you have obligations outside of work (like school), so it's worth it to stay. You can't really look down on someone for staying there. Everyone has their reasons why they've left, or why they've chosen to stay. It's not necessarily because we love it, but because maybe it's the best option for us right now. Are we scared we'll lose our jobs? Heck yeah. Are we scared enough to go find another job elsewhere making considerably less money--nope. Anytime you work in corporate there's a certain amount of bs you put up with (let's think about the movies Office Space or American Beauty). There is no job that is 100% incredible, where you make tons of money and there's never any stress. Unless of course you're Donald Trump's new trophy wife, and even then that's still a pain because A. You have to sleep with him and B. You constantly have to carry around a big purse to hold a can of aquanet in it, lest the Don should need a spray and that carefully contained mop began to fly in the wind.

Such a wise buddah
 




Dude you're an idiot. LOL The peeps that left and are coming back were already idiots when they left. Get a real job!


Fantastic, someone has an opinion that differs from yours and automatically they're an idiot. I can assure you, I am not an idiot. Staying with CCS is the best thing for ME at the moment. Do I love it? No. Do I like and respect my manager, make decent wages, have incredible flexibility in my scheduling, and get a ton of PTO? Yes. Do I intend on staying there forever? No. I am going to leave when I graduate. You can't fault people for making the best decisions for their given situation. Leaving CCS might be right for you (and quite frankly with an attitude like that I doubt you'd be missed), but it's not necessarily the best for some of us. Everyone is entitled to their opinions and judging and ridiculing people based on those just shows what a complete tool you really are. Please do everyone a favor and grow the hell up.
 








Regardless – I for one am not going to “settle”. Stop with the cop outs. If you want something else bad enough, you will find it. Go cry in another forum about being insulted. The bottom line is if you are good at justifying being treated like crap, you deserve your position. Some of us respect ourselves more than that.
 




Those who worked there for years that were either laid off, or just abused
and quit know how bad that place really is. I understand needing a job in this tough economy but don't try to sell this place as a typical work place it had more than it's fair share of baggage from favorites to bad management from the top all the way down.
 




Ok.

A. I said some people that left were trying to come back, not that they had (not all of them anyway). This was referring to returning to the Clearwater office. I'm not lying...what's the point? It's all anonymous anyway.

B. I am not staying as a "cop out". I haven't been abused or insulted in my job (because I do have an excellent manager and as previously stated, I'm not an idiot so I do my job well). I don't intend on staying in corporate forever, but as far as my position goes...it's not all that bad. I'm not crying about being insulted, I just think your statement was rather unnecessary. I hate to be the one to tell you this--but not everyone hates their job as much as you do. I've worked in other jobs that were much, much worse. I don't really mind my job.
 




Yes, things are uncertain, yes people have been laid off. I've been with the company many years and have seen it go from a small company to what it is today. When you get a larger more Corporate atmosphere like we have now, there's going to be a lot more bs too. People deal with it because they want a paycheck. People switch jobs because things are uncertain at CCS and then if they lose them or things don't work out, they try to come back. Can you fault them for that? No. It can take a long time to find a job and when you have financial needs that must be met (kids...I hear those little buggers like to eat, weird) you will do whatever it takes to make that money...even if it means going back to CCS and taking a lower paying job. Does CCS suck? Sometimes. But sometimes you work with a great manager who is willing to do what it takes to help you grow professionally and who can be flexible when you have obligations outside of work (like school), so it's worth it to stay. You can't really look down on someone for staying there. Everyone has their reasons why they've left, or why they've chosen to stay. It's not necessarily because we love it, but because maybe it's the best option for us right now. Are we scared we'll lose our jobs? Heck yeah. Are we scared enough to go find another job elsewhere making considerably less money--nope. CcAnytime you work in corporate there's a certain amount of bs you put up with (let's think about the movies Office Space or American Beauty). There is no job that is 100% incredible, where you make tons of money and there's never any stress. Unless of course you're Donald Trump's new trophy wife, and even then that's still a pain because A. You have to sleep with him and B. You constantly have to carry around a big purse to hold a can of aquanet in it, lest the Don should need a spray and that carefully contained mop began to fly in the wind.

CCS fell apart when they were purchased by greedy private equity pigs that are only interested in draining money out of the company. Why would anyone want to be in this industry anyway? It peaked five years ago and with competitive bidding coming all of these companies including CCS will be our of business and the good ole boys in Dallas will be counting the cash while everyone else is looking for work.
 




Fantastic, someone has an opinion that differs from yours and automatically they're an idiot. I can assure you, I am not an idiot. Staying with CCS is the best thing for ME at the moment. Do I love it? No. Do I like and respect my manager, make decent wages, have incredible flexibility in my scheduling, and get a ton of PTO? Yes. Do I intend on staying there forever? No. I am going to leave when I graduate. You can't fault people for making the best decisions for their given situation. Leaving CCS might be right for you (and quite frankly with an attitude like that I doubt you'd be missed), but it's not necessarily the best for some of us. Everyone is entitled to their opinions and judging and ridiculing people based on those just shows what a complete tool you really are. Please do everyone a favor and grow the hell up.

"I am going to leave when I graduate"....do you mean when they relocate? Hope your graduation is this week! Or maybe you can transfer to the community college in Dallas. Big Dirk might give you some tuition reimbursement!