I was told about this board and want to express my frustrations. I have been told things that have been proven as lies by our former electrotherapy rep from zynex. There was always something I found to be disengenuous about this guy for years but since he went to work for this company I have found that he lied on many issues. The big one is that the patient will be able to use the electrotherapy unit for 60 days without any charge to the patient. That's bull. He also said that he will follow up with every patient after we set the patient up. Not once has he ever followed up. He also says the company accepted HMO's and medicaid which is also untrue. The big issue I have is that he said he was going to take care of the prescription (but what I guess he doesn't know is that I'm married to the doctor we have diff. names) with the patients doctor directly and that I didn't need the added stress of getting the signature on the rx. I was talking to my husband and he said that he never had any document from zynex for "xyz patient". I asked the rep a week or so later when he came through my door if he got the rx okay and he replied, "yep, that very day!" Well you can see my issue here. We decided to stop dispensing the machines but continue to use another vendor for clinical reasons.