WTF- How many in 90% pay range?

[anonymous]

Our role is not to take donuts to doctors 5x a month... Maybe there is a lack of training for the sales team on what the MSL does?

It's very rare that a Dr wants to speak with a MSL...and the few times in 5 years here it has happened the MSL was slow to respond. They aren't that busy. TLL equally as worthless even before we signed that moronic CIA. Fact.

 

[anonymous]

It's very rare that a Dr wants to speak with a MSL...and the few times in 5 years here it has happened the MSL was slow to respond.

Not a single person can take this statement seriously.

 

[anonymous]

It's very rare that a Dr wants to speak with a MSL...and the few times in 5 years here it has happened the MSL was slow to respond. They aren't that busy. TLL equally as worthless even before we signed that moronic CIA. Fact.

Maybe they just didn’t want to help you.

 

[anonymous]

Not a single person can take this statement seriously.

Pretty much everyone in sales takes that statement very seriously. Very rare is it for any sales rep to ask an MSL or a TLL for help with a Dr.- but they are always asking to get introduced.

 

[anonymous]

Pretty much everyone in sales takes that statement very seriously. Very rare is it for any sales rep to ask an MSL or a TLL for help with a Dr.- but they are always asking to get introduced.

Classic narcissistic sales. Me me me me. Only me. I did eeeeverything. Yaayyyy. Loook at me mommy. Literally no one can take this comment seriously. I suspect your MSL and TLL probably do not reach out to you because you are likely a huge cunt. It amazes me how little some sales specialists appreciate FRMs, TLLs and MSLs. Quit trolling and be appreciative.

 

[anonymous]

Classic narcissistic sales. Me me me me. Only me. I did eeeeverything. Yaayyyy. Loook at me mommy. Literally no one can take this comment seriously. I suspect your MSL and TLL probably do not reach out to you because you are likely a huge cunt. It amazes me how little some sales specialists appreciate FRMs, TLLs and MSLs. Quit trolling and be appreciative.

I’m not the original commenter, but I take it very seriously. I don’t see anyone really knocking their other matrix partners other than the fact that just like sales, some are great and some aren’t. That being said, MSLs really don’t contribute much to the bottom line other than during a launch or for products that are more complex. The original commenter is correct that most of the time, MSLs are the ones asking for intros or we are bringing them in just for the sole purpose of reciting information that we legally cannot. How often do you talk to a doctor - actually speak with him/her versus sending emails? How many per day are in person? How many overnights do you do a week? What percentage of that are the same handful of doctors or already have a TLL or rep are already seeing on a regularly?

 

[anonymous]

I’m not the original commenter, but I take it very seriously. I don’t see anyone really knocking their other matrix partners other than the fact that just like sales, some are great and some aren’t. That being said, MSLs really don’t contribute much to the bottom line other than during a launch or for products that are more complex. The original commenter is correct that most of the time, MSLs are the ones asking for intros or we are bringing them in just for the sole purpose of reciting information that we legally cannot. How often do you talk to a doctor - actually speak with him/her versus sending emails? How many per day are in person? How many overnights do you do a week? What percentage of that are the same handful of doctors or already have a TLL or rep are already seeing on a regularly?

So let me get this right....

A field matrix partner that provides Key updates you cannot legally provide, answers questions you cannot legally answer and facilitates research partnerships that you can't legally be associated with, does not contribute much to bottom line....

Yet, another field matrix partner whom, due to CIA, is extremely limited in their ability to partnership with our HCPs, does contribute to our bottom line.

Special kind of stupid no? If MSLs at this company are so worthless, tell me why several field medical teams have been rated #1 among competitors in blinded HCP surveys. From what I can tell, for a team that doesn't contribute to bottom line according to you, our field medical teams have all largely avoided the axe compared to many of our commercial counterparts.

 

[anonymous]

So let me get this right....

A field matrix partner that provides Key updates you cannot legally provide, answers questions you cannot legally answer and facilitates research partnerships that you can't legally be associated with, does not contribute much to bottom line....

Yet, another field matrix partner whom, due to CIA, is extremely limited in their ability to partnership with our HCPs, does contribute to our bottom line.

Special kind of stupid no? If MSLs at this company are so worthless, tell me why several field medical teams have been rated #1 among competitors in blinded HCP surveys. From what I can tell, for a team that doesn't contribute to bottom line according to you, our field medical teams have all largely avoided the axe compared to many of our commercial counterparts.

So let ME get this right...
1) You refuse to answer the questions from the post you commented on (still waiting).
2) Key updates? What exactly have those key updates been that have impacted the bottom line? What answers have you provided that can't be answered with a legal approved stock email or by Googling? Again, how many docs a day/week do you actually speak to? How many in person? Also, what exactly is your role in facilitating these relationships for research? Passing it on to someone else? How many sites are you convincing to take on research or is it the other way around? Give me a break.
3) Congrats on being ranked top of group that does not contribute much to the bottom line. BTW, I don't think that anyone said that MSLs were worthless. This is in response to thinking that you contribute even close to as much to the bottom line as sales people. You do not.

 

[anonymous]

So let ME get this right...
1) You refuse to answer the questions from the post you commented on (still waiting).
2) Key updates? What exactly have those key updates been that have impacted the bottom line? What answers have you provided that can't be answered with a legal approved stock email or by Googling? Again, how many docs a day/week do you actually speak to? How many in person? Also, what exactly is your role in facilitating these relationships for research? Passing it on to someone else? How many sites are you convincing to take on research or is it the other way around? Give me a break.
3) Congrats on being ranked top of group that does not contribute much to the bottom line. BTW, I don't think that anyone said that MSLs were worthless. This is in response to thinking that you contribute even close to as much to the bottom line as sales people. You do not.

-I guarantee you I have more overnights than you, and that most MSLs have more overnights than you. This is a function of our territory being 4x a sales reps territory..... It shows how little you work with MSLs.
-You seem fixated on #'s of engagements vs ignoring quality of engagement. We engage at the frequency the companies leadership expects us too. Just like your metrics are designed and frequency of outreach dictated by company standards...
-I'll take my 2 hour dinner over your 60 second meetings any day of the week.... Especially if we are talking about ability to have impact and change HCP behavior.
-If we are speaking of interaction frequency... We all know how padded sale interaction #s are. I have reps that spend thousands in office lunches, log in interactions for the entire 50 office staff, and get 60 seconds with a low tier HCP. I'll take my multi-hour dinner with a KOL that treats thousands of patients over your 60 second "High, here is a donut, how are you. Ok, I appreciate you are busy, let me regurgitate a 60 second sound bite as you walk out the door" low tier HCP engagement.
-Field medical clearly has better access to TOP KOLs than sales reps by and large. Yes you introduce us to low tier and low volume writers. This is not the case for key KOLs and academic centers.
- Conference and off-label discussions not impactful?! Oh wait, during covid, what type of conversations were you able to have? Those silly conference updates you think aren't important, were communicated by MSLs, and placed in context by MSLs. Anyone saying the MSL hasn't contributed tremendously to bottom line during the pandemic is dumb as fuck. You really are clueless.
-You also show your ignorance in terms of the MSL role in facilitating research. This company has NUMEROUS clinical trials that would have achieved recruitment or number of sites had it not been for the MSL teams. That is not opinion. That is fact. I have seen the numbers. We play a vital role in fostering that. In fact, many initiatives of ours are based on HCPs not responding to the clinical operations teams...

To say we don't contribute significantly to bottom line is hilarious. A skilled MSL is worth their weight in gold in terms of getting HCPs to modify prescribing behavior. Again, if Victor didn't think MSLs were impacting bottom line in a very significant manner, we would be gone in seconds. HCP time is precious and pharma companies recognized the importance of having PhD/MD and Pharm D trained therapeutic expertise engaging our HCPS. If not, we would be the first to let go.

Again, you reps have a role in the company as do MSLs. We have different roles, but to claim MSLs are huge + in the bottom line is just stupid.

 

[anonymous]

So let ME get this right...
1) You refuse to answer the questions from the post you commented on (still waiting).
2) Key updates? What exactly have those key updates been that have impacted the bottom line? What answers have you provided that can't be answered with a legal approved stock email or by Googling? Again, how many docs a day/week do you actually speak to? How many in person? Also, what exactly is your role in facilitating these relationships for research? Passing it on to someone else? How many sites are you convincing to take on research or is it the other way around? Give me a break.
3) Congrats on being ranked top of group that does not contribute much to the bottom line. BTW, I don't think that anyone said that MSLs were worthless. This is in response to thinking that you contribute even close to as much to the bottom line as sales people. You do not.

Reps are tantamount to the mall food court samplers.

MSLs rock!

 

[anonymous]

The pay at Novartis has historically been less than most other companies, even when compared to the other big Pharma companies. Two recent Novo Nordisk reps that just got hired, came into Oncology with 4.5 yrs and 6 years experience, both received $168,000. Like it or not, you have to leave Novartis to make a jump in salary. It's too bad, as they look at the Glint surveys and realize culture sucks, and wonder why. Simply bring up those that have been with the company for years, and pay them fair. The restructure allowed them to get the high earners off of payroll, now is the time to do a re-evaluation of salaries.

 

[anonymous]

Reps are tantamount to the mall food court samplers.

MSLs rock!

msls are like reps. Some are good some are bad.

The most useless position with zero ROI is the adsoc.

 

[anonymous]

Add ABL to the useless list. They bring zero value and create more headaches and nonsense.

 

[anonymous]

-I guarantee you I have more overnights than you, and that most MSLs have more overnights than you. This is a function of our territory being 4x a sales reps territory..... It shows how little you work with MSLs.
-You seem fixated on #'s of engagements vs ignoring quality of engagement. We engage at the frequency the companies leadership expects us too. Just like your metrics are designed and frequency of outreach dictated by company standards...
-I'll take my 2 hour dinner over your 60 second meetings any day of the week.... Especially if we are talking about ability to have impact and change HCP behavior.
-If we are speaking of interaction frequency... We all know how padded sale interaction #s are. I have reps that spend thousands in office lunches, log in interactions for the entire 50 office staff, and get 60 seconds with a low tier HCP. I'll take my multi-hour dinner with a KOL that treats thousands of patients over your 60 second "High, here is a donut, how are you. Ok, I appreciate you are busy, let me regurgitate a 60 second sound bite as you walk out the door" low tier HCP engagement.
-Field medical clearly has better access to TOP KOLs than sales reps by and large. Yes you introduce us to low tier and low volume writers. This is not the case for key KOLs and academic centers.
- Conference and off-label discussions not impactful?! Oh wait, during covid, what type of conversations were you able to have? Those silly conference updates you think aren't important, were communicated by MSLs, and placed in context by MSLs. Anyone saying the MSL hasn't contributed tremendously to bottom line during the pandemic is dumb as fuck. You really are clueless.
-You also show your ignorance in terms of the MSL role in facilitating research. This company has NUMEROUS clinical trials that would have achieved recruitment or number of sites had it not been for the MSL teams. That is not opinion. That is fact. I have seen the numbers. We play a vital role in fostering that. In fact, many initiatives of ours are based on HCPs not responding to the clinical operations teams...

To say we don't contribute significantly to bottom line is hilarious. A skilled MSL is worth their weight in gold in terms of getting HCPs to modify prescribing behavior. Again, if Victor didn't think MSLs were impacting bottom line in a very significant manner, we would be gone in seconds. HCP time is precious and pharma companies recognized the importance of having PhD/MD and Pharm D trained therapeutic expertise engaging our HCPS. If not, we would be the first to let go.

Again, you reps have a role in the company as do MSLs. We have different roles, but to claim MSLs are huge + in the bottom line is just stupid.

LMAO! Still refusing to answer the questions, I see. Oh, please, tell us how many of those dinners that you have & what you share that the doctor doesn’t already know about products that have been out for years. How many MSL dinners are done across the country even weekly. Lol! Also, you are delusional if you think that you have better access to KOLs. If you think that sales interactions are so limited, then you clearly haven’t worked with your sales rep.

You ARE the weakest link. Goodbye!
…clearly Victor agrees since he pays you less than the sales reps & TLLS.

 

[anonymous]

LMAO! Still refusing to answer the questions, I see. Oh, please, tell us how many of those dinners that you have & what you share that the doctor doesn’t already know about products that have been out for years. How many MSL dinners are done across the country even weekly. Lol! Also, you are delusional if you think that you have better access to KOLs. If you think that sales interactions are so limited, then you clearly haven’t worked with your sales rep.

You ARE the weakest link. Goodbye!
…clearly Victor agrees since he pays you less than the sales reps & TLLS.

Our sales revenue comes from wholesalers. None of you sell anything.

 

[anonymous]

The pay at Novartis has historically been less than most other companies, even when compared to the other big Pharma companies. Two recent Novo Nordisk reps that just got hired, came into Oncology with 4.5 yrs and 6 years experience, both received $168,000. Like it or not, you have to leave Novartis to make a jump in salary. It's too bad, as they look at the Glint surveys and realize culture sucks, and wonder why. Simply bring up those that have been with the company for years, and pay them fair. The restructure allowed them to get the high earners off of payroll, now is the time to do a re-evaluation of salaries.

I’m not anywhere close to that. I wouldn’t even leave Novartis just for more money, but combine miserable culture with low pay and I’m polishing up my resume. Really really wish they would do something to show me they value how hard I work for them.

 

[anonymous]

I’m not anywhere close to that. I wouldn’t even leave Novartis just for more money, but combine miserable culture with low pay and I’m polishing up my resume. Really really wish they would do something to show me they value how hard I work for them.

We don’t care how hard you work. How much gross demand are you bringing into the organization?

 

[anonymous]

The pay at Novartis has historically been less than most other companies, even when compared to the other big Pharma companies. Two recent Novo Nordisk reps that just got hired, came into Oncology with 4.5 yrs and 6 years experience, both received $168,000. Like it or not, you have to leave Novartis to make a jump in salary. It's too bad, as they look at the Glint surveys and realize culture sucks, and wonder why. Simply bring up those that have been with the company for years, and pay them fair. The restructure allowed them to get the high earners off of payroll, now is the time to do a re-evaluation of salaries.

It’s puzzling that companies value external experience and training over committed long term tenured. This transparency claim should go inward also and bring parity of comp to all. Hey we talk we know what new hires with less experience are being paid - we are now hearing retention - stop talking and for once do the right thing!! Leadership mentioning that if you are being offered 20k more come talk to us - so we are only worth more with an offer in hand - listen to what you are saying SMH! You want to improve culture start with comp! You want the field to kill it in the field - parity of compensation is a good start!

 

[anonymous]

It’s puzzling that companies value external experience and training over committed long term tenured. This transparency claim should go inward also and bring parity of comp to all. Hey we talk we know what new hires with less experience are being paid - we are now hearing retention - stop talking and for once do the right thing!! Leadership mentioning that if you are being offered 20k more come talk to us - so we are only worth more with an offer in hand - listen to what you are saying SMH! You want to improve culture start with comp! You want the field to kill it in the field - parity of compensation is a good start!

Meanwhile, our complaining improves, precisely, nothing.

In fact, that might be the biggest problem: Complaining is a violent move to inaction. It replaces the need to act. If instead of complaining, we allowed ourselves to feel the energy without needing to dissipate it immediately — which requires what I call emotional courage — then we could put that energy to good use. We could channel it so it doesn’t leak out sideways.

In other words, let the uncomfortable feeling you have — the one that would otherwise lead you to complain — lead you to take a productive action.

 

[anonymous]

I’m not anywhere close to that. I wouldn’t even leave Novartis just for more money, but combine miserable culture with low pay and I’m polishing up my resume. Really really wish they would do something to show me they value how hard I work for them.

Why? When someone tells you who they are, believe them. They don't value you. They don't value anyone. You are beneath replacement-level in senior managements eyes. We all are.
Wishing that things will magically improve is the height of naivete. You either hold your nose and take it, or you leave.