Worst micromanagement of my career

The micromanagement in the contact lens division is not effective, nor will produce sales. KCS, while a lovely lady, doesnt get contact lens sales. She is pharma.

I've never seen such unhappiness in a sales force and poor management and upper leadership. No wonder we arw number 4 and will stay there with all the BS they have us doing other than sales. Upper leadership has no idea what selling in this environment is like. They haven't sold in this space.

We need proven medical device thinking or someone with at least contact lens experience...across the board. Pharma thinking isn't working...it's not pharma

I fear the entire sales force will leave. I know everyone is looking bc this is no way to live.
 






If the correlation is a poor manager and the entire team that was top performing before us now beaten down and all looking...then yes...the problem is indeed the poor manager.

Mine sends at least 2 phone calls, three texts and 6 emails a day plus asks us for dumb ass shit and reports we don't have time for bc making 7 calls and has no clue how to sell contact lenses or the ego to admit it. She pits team against each other, bad mouths reps to each other, is insecure dumbass. She's the worst of pharma and it's unfortunate bc her team is talented and she beats them down. I feel bad for her new reps. They have no clue what he'll they've walked into. She lies and is worst manager in this company
 






There lie-in the problem. Leadership doesn't like to admit that they made a hiring mistake, sometimes they hire a friend. Actually, they will allow poor performance to go on for years before admitting a mistake was made, giving the incompetent way too much leeway. However, if her numbers are reasonable, they will keep her on, hoping the discord goes away, if they even know that it exists.


Numbers are bad and rightfully so. Mgr has no clue what they are doing. None.
 






Mine sends at least 2 phone calls, three texts and 6 emails a day plus asks us for dumb ass shit and reports we don't have time for bc making 7 calls and has no clue how to sell contact lenses or the ego to admit it. She pits team against each other, bad mouths reps to each other, is insecure dumbass. She's the worst of pharma and it's unfortunate bc her team is talented and she beats them down. I feel bad for her new reps. They have no clue what he'll they've walked into. She lies and is worst manager in this company
Who hired this person? #thatstheproblem
 












Mine sends at least 2 phone calls, three texts and 6 emails a day plus asks us for dumb ass shit and reports we don't have time for bc making 7 calls and has no clue how to sell contact lenses or the ego to admit it. She pits team against each other, bad mouths reps to each other, is insecure dumbass. She's the worst of pharma and it's unfortunate bc her team is talented and she beats them down. I feel bad for her new reps. They have no clue what he'll they've walked into. She lies and is worst manager in this company


Wow....... gotta feeling this is exaggerated
 






Thank god for this board. My doctor told me to get online and fret away with concern in the Midwest because our calls aren’t working to Bausch & Lomb. It would be nice for your company to send a formal complaint form about turbulant reps that come in weekly disrupting our operation and our patients. Without naming names which this site doesn’t seem appropriate I am troubled by this representation downgrading competition in front of our patients to hear. You can’t imagine what barrier this brings when we have other samples handing to patients and getting calls the next day questioning a Bausch & Lomb reps words over the medically trained professionals.
 






Thank god for this board. My doctor told me to get online and fret away with concern in the Midwest because our calls aren’t working to Bausch & Lomb. It would be nice for your company to send a formal complaint form about turbulant reps that come in weekly disrupting our operation and our patients. Without naming names which this site doesn’t seem appropriate I am troubled by this representation downgrading competition in front of our patients to hear. You can’t imagine what barrier this brings when we have other samples handing to patients and getting calls the next day questioning a Bausch & Lomb reps words over the medically trained professionals.
You're just venting here. File a formal complaint with their compliance officer Seana Carson and tell her exactly what has been going on and what you need to do to open an investigation. Also, you should consider filing a complaint with your local government health services organization, consider sending a message to the BBB expressing with your concerns so others read about the issues, and consider lodging a complaint through your insurance provider asking for assistance. Good luck.
 


















Idiot. This concerns the rep not the drug. Do you people have degrees?
Some of us here have multiple degrees, but why is that relevant? Why are you always using caps, is it some form of insecurity or are you just an angry person?

It looks like you can lodge a complaint against the rep or the company through one of the above suggestions.
 






The micromanagement in the contact lens division is not effective, nor will produce sales. KCS, while a lovely lady, doesnt get contact lens sales. She is pharma.

I've never seen such unhappiness in a sales force and poor management and upper leadership. No wonder we arw number 4 and will stay there with all the BS they have us doing other than sales. Upper leadership has no idea what selling in this environment is like. They haven't sold in this space.

We need proven medical device thinking or someone with at least contact lens experience...across the board. Pharma thinking isn't working...it's not pharma

I fear the entire sales force will leave. I know everyone is looking bc this is no way to live.

I doubt the honest feedback from the survey will change anything. Nor will people leaving, b & l continuing to be at bottom, people getting sick and toxic unsafe work environment with horrible upper management.

https://www-forbes-com.cdn.ampproje...w-leaders-can-engage-retain-top-sales-talent/
 












The micromanagement in the contact lens division is not effective, nor will produce sales. KCS, while a lovely lady, doesnt get contact lens sales. She is pharma.

I've never seen such unhappiness in a sales force and poor management and upper leadership. No wonder we arw number 4 and will stay there with all the BS they have us doing other than sales. Upper leadership has no idea what selling in this environment is like. They haven't sold in this space.

We need proven medical device thinking or someone with at least contact lens experience...across the board. Pharma thinking isn't working...it's not pharma

I fear the entire sales force will leave. I know everyone is looking bc this is no way to live.
 












Well, we all make mistakes. I felt sorry for you, and initially thought that you were a good fit. Obviously, I was wrong about you. You're not a company soldier, just a whiny, sniveling snake who badmouths me behind my back on CP.

Since you hate it here so much, just quit and don't look back, have some pride and good luck with the job search. Otherwise, the longer you stay, then you're just a hypocrite.

You're comparing someone in the military to a pampered drug rep who can't make it at sales meetings unless they are given snacks every hour. :rolleyes: Company kool aid drinker, not a soldier.
 






I agree it's bad but I've had even worse. I had a manager thattwouks call me every morning ifididnt log a call in conputer (they track signatures) by 8:30. However it is pretty bad here Whenat least with kcs miss aging pharma Barbie at helm. Not impressed by her

When will these companies learn that busy work and this tpye of style doesn't work. I get it if you don't work and are consistently a poor performer but even top reps getting it and that's why many leaving.
 






I agree it's bad but I've had even worse. I had a manager thattwouks call me every morning ifididnt log a call in conputer (they track signatures) by 8:30. However it is pretty bad here Whenat least with kcs miss aging pharma Barbie at helm. Not impressed by her

When will these companies learn that busy work and this tpye of style doesn't work. I get it if you don't work and are consistently a poor performer but even top reps getting it and that's why many leaving.
How else do you justify their existence? She has reached this level of incompetence.
 






I’m so sick of these HR people trying to clean up the site with their corporate team spirit responses. Just this thread alone has someone assigned to stop the bleeding by defending the company. Or because they’re one of the incompetent managers who is being targeted.

Companies now have people to troll the employment sites like Glassdoor and Indeed to post positive reviews to balance out all the real negative 1 stars. This is one of them.
 






Toxic place. blah blah blah Reps here work harder than anywhere, miss goals more than anywhere are smarter than anywhere burnout faster than anywhere management lies and think they are-all ceos more than anywhere reps eventually go there is a problem when 5 reps do good and 150 fail. Plain stupid stay the f away and our products don't get me started go ahead do good next quarter see what happens