Who/Which team started this ecosystem idea?







it was both ZS and McKinesy in the room (in addition to all of USLT, a few chosen leaders, coach or two)....think 10s of millions of consulting to come up with the "solution" that was already being sold to other companies. Literally made ZS and McKinsey partners their bonuses....it's being sold into Amgen, AZ, BMS, and others now...most smart companies are staying away and watching the GNE trainwreck...they'll be learnings as to what worked (not much so far) and what didn't (lots of learnings here) and why. Then the same folks that sold this crap will sell the learnings to others. Seriously. By then, BA and AH are high 9, low 10 figure in the bank...and they're gone. Let the next set of leaders implement learnings and/or trash the whole thing. Other than the few success that have been touted... (and are they really successes?)... what's worked?
 






it was both ZS and McKinesy in the room (in addition to all of USLT, a few chosen leaders, coach or two)....think 10s of millions of consulting to come up with the "solution" that was already being sold to other companies. Literally made ZS and McKinsey partners their bonuses....it's being sold into Amgen, AZ, BMS, and others now...most smart companies are staying away and watching the GNE trainwreck...they'll be learnings as to what worked (not much so far) and what didn't (lots of learnings here) and why. Then the same folks that sold this crap will sell the learnings to others. Seriously. By then, BA and AH are high 9, low 10 figure in the bank...and they're gone. Let the next set of leaders implement learnings and/or trash the whole thing. Other than the few success that have been touted... (and are they really successes?)... what's worked?


Does it really take these idiots and millions of dollars for GNE to figure out how to cut half of the sales force and flip the model to contracting? All they did was recycle a few BS words like Mindset and Ecosystems, then spend a year of mind f_ck and piss off every single employee and customer. I could have shown them how to do it for free. What have we done to deserve losers like BA and AH?
 






well said. The short answer...apparantly around 15 people (USLT plus Consultants).... amazing how much havoc a small group can wield under the guise of doing what's best for patients. Would have been more humane to employees to just cut it in half, quickly, no hanging on forever, etc.
 






well said. The short answer...apparantly around 15 people (USLT plus Consultants).... amazing how much havoc a small group can wield under the guise of doing what's best for patients. Would have been more humane to employees to just cut it in half, quickly, no hanging on forever, etc.

One has to be really stupid to believe their lies. They said they were trying to bring down the cost of healthcare and improve customers engagement. They are not cutting the price. So how the heck are they going to bring down the cost? They have been refusing to answer this question from every survey since last year. They cut half of the sales force and screw the small accounts with their tier contracting and self service. These people in SSF and Basel must think that everyone is stupid.
 






If people are so unhappy -- you had the opportunity to take the package. Why didn't you? It is really hard to feel sorry for people situation if offered an alternative and didn't take it.
 






I haven’t written on CP in forever, but I will go ahead and comment on “why I didn’t leave”. I was part of the Pioneer group and naively trusted what was said and “sold” on the CMG calls. All of the examples of being more customer centric, agile, autonomous, flat, etc, couldn’t be the furthest from the reality we are all experiencing. So, that is why I am looking to move on today and live with the regret of not taking the package.
 






























Look at McKinsey in the news again....apparently they advised the OxyContin makers how to “turbocharge” sales... can’t make this up. That’s who USLT worked with...


When greed replaces science and patients, you go to consultanting firms like ZS and McKinsey. Roche took Genentech and its culture to an ugly path. Thank you for ruining one of the best companies in our industry.

Top consulting firm McKinsey suggested Purdue Pharma give pharmacies rebates for OxyContin overdoses
 






Look at McKinsey in the news again....apparently they advised the OxyContin makers how to “turbocharge” sales... can’t make this up. That’s who USLT worked with...


When greed replaces science and patients, you go to consultanting firms like ZS and McKinsey. Roche took Genentech and its culture to an ugly path. Thank you for ruining one of the best companies in our industry.

Top consulting firm McKinsey suggested Purdue Pharma give pharmacies rebates for OxyContin overdoses
 


















During our 2019-NSM they played several fake customer service calls where our fake employees were ridiculously answering some fake customers complaints – saying very stupid things; making you wonder if they were adults or elementary school students. So apparently we don’t train our customer service representatives. According to management, listening to those calls was so painful that instead of doing what any other Company would have done; fixing a broken department or training their employees. they came up with this brilliant idea of changing the whole Company model destroying the culture.
 






During our 2019-NSM they played several fake customer service calls where our fake employees were ridiculously answering some fake customers complaints – saying very stupid things; making you wonder if they were adults or elementary school students. So apparently we don’t train our customer service representatives. According to management, listening to those calls was so painful that instead of doing what any other Company would have done; fixing a broken department or training their employees. they came up with this brilliant idea of changing the whole Company model destroying the culture.[/QUOTE

Often time it takes time for the masses to become wise enough to recognize the BS. In this case, the incompetent leadership at DNA quickly revealed their narcissism and ego in full display. We used to have great people leaders who happened to be brilliant women like Cook and Horning. Now we have immature, radical and power-grabbing women and LGBTs who are trying to rule the company and make a name for themselves. This is the by-product of the Mee-too and BLM.
 






Serious question:

How long do you think we will continue this model until it is decided the health care industry has evolved in a different direction requiring a new model? In other words, how much longer will we have to endure this bs?
 






Serious question:

How long do you think we will continue this model until it is decided the health care industry has evolved in a different direction requiring a new model? In other words, how much longer will we have to endure this bs?

Three years.

And then we will replace it with the next abortion that also fails to address what, for decades, customers have told us they want: value.