SDE positions

First- it is excellent advice to ask if they will show you the territory numbers before you take the job. I've seen many people take positions with a territory that is sitting at 75% and anything they sell all year goes towards the deficit and not to commission $.

Secondly- if they do show the numbers, DO NOT trust that they will "Do the right thing" and make an adjustment on a struggling territory/book. That is something they will never put in writing because it doesn't ever happen. This company is known for making promises that they don't keep, but you won't find that out until 12 months after they made the promise and by that time you are too tired of the BS to keep fighting.


I would ask them to use the current territory numbers and show you exactly what you would be paid if you closed a $20,000 per month office. You will see the manager really struggle to show you how the comp plan works. You cannot predict how much you will be paid because it is contingent on all of your other accounts having above average months.

Sometimes you will close an office and get paid, other times closing the same type of account doesn't earn you anything because the revenue goes toward making up a deficit in your overall book. Yes, you closed the account and they converted to Labcorp but we aren't going to pay you because your "book was down".

The problem is that you don't always get paid on what you sell. What you close gets lumped into a giant book of business which is how they determine what you are paid. The main thing to keep in mind with this job is that sales do not always equal money. Many times you will spend substantial effort and time to close an office and you never see a single penny of commissions. This is the root cause of most of the dissatisfaction with the sales people, I'm not even going to talk about how poor the customer service is.
 






First- it is excellent advice to ask if they will show you the territory numbers before you take the job. I've seen many people take positions with a territory that is sitting at 75% and anything they sell all year goes towards the deficit and not to commission $.

Secondly- if they do show the numbers, DO NOT trust that they will "Do the right thing" and make an adjustment on a struggling territory/book. That is something they will never put in writing because it doesn't ever happen. This company is known for making promises that they don't keep, but you won't find that out until 12 months after they made the promise and by that time you are too tired of the BS to keep fighting.


I would ask them to use the current territory numbers and show you exactly what you would be paid if you closed a $20,000 per month office. You will see the manager really struggle to show you how the comp plan works. You cannot predict how much you will be paid because it is contingent on all of your other accounts having above average months.

Sometimes you will close an office and get paid, other times closing the same type of account doesn't earn you anything because the revenue goes toward making up a deficit in your overall book. Yes, you closed the account and they converted to Labcorp but we aren't going to pay you because your "book was down".

The problem is that you don't always get paid on what you sell. What you close gets lumped into a giant book of business which is how they determine what you are paid. The main thing to keep in mind with this job is that sales do not always equal money. Many times you will spend substantial effort and time to close an office and you never see a single penny of commissions. This is the root cause of most of the dissatisfaction with the sales people, I'm not even going to talk about how poor the customer service is.

Geeeez, what a whiner! Your manager probably couldn’t wait to get rid of you.
Welcome to the 21st century clinical laboratory sales rep. You get paid on the growth of a book of business. Some losses will be out of your control, but you will also get spikes without any effort of your own. The bottom line? Don’t lose business and close new business. It’s an easy concept.
 






Geeeez, what a whiner! Your manager probably couldn’t wait to get rid of you.
Welcome to the 21st century clinical laboratory sales rep. You get paid on the growth of a book of business. Some losses will be out of your control, but you will also get spikes without any effort of your own. The bottom line? Don’t lose business and close new business. It’s an easy concept.

The SDE job is AP sales not CP.

I didn't write the post but you missed the point which is that this is not a job for a salesperson who expects to be paid for all closed business. It is a roll of the dice if you are compensated for your efforts.
 






First- it is excellent advice to ask if they will show you the territory numbers before you take the job. I've seen many people take positions with a territory that is sitting at 75% and anything they sell all year goes towards the deficit and not to commission $.

Secondly- if they do show the numbers, DO NOT trust that they will "Do the right thing" and make an adjustment on a struggling territory/book. That is something they will never put in writing because it doesn't ever happen. This company is known for making promises that they don't keep, but you won't find that out until 12 months after they made the promise and by that time you are too tired of the BS to keep fighting.


I would ask them to use the current territory numbers and show you exactly what you would be paid if you closed a $20,000 per month office. You will see the manager really struggle to show you how the comp plan works. You cannot predict how much you will be paid because it is contingent on all of your other accounts having above average months.

Sometimes you will close an office and get paid, other times closing the same type of account doesn't earn you anything because the revenue goes toward making up a deficit in your overall book. Yes, you closed the account and they converted to Labcorp but we aren't going to pay you because your "book was down".

The problem is that you don't always get paid on what you sell. What you close gets lumped into a giant book of business which is how they determine what you are paid. The main thing to keep in mind with this job is that sales do not always equal money. Many times you will spend substantial effort and time to close an office and you never see a single penny of commissions. This is the root cause of most of the dissatisfaction with the sales people, I'm not even going to talk about how poor the customer service is.

True. Don't forget that rule of 21, rule of 78 and quota. There are rules built in to the comp plan surrounding these that will keep you from getting paid. Your manager will not be able to explain the plan to you.
 






The SDE job is AP sales not CP.

I didn't write the post but you missed the point which is that this is not a job for a salesperson who expects to be paid for all closed business. It is a roll of the dice if you are compensated for your efforts.


Not the OS, but the SDE also sells non-AP and both are under the clincal laboratory sales umbrella. I think the point above was you it's not a roll of the dice if you retain your business and sell new business. The SDE compensation is like other comp plans where a person gets paid on the growth of a BOB. It is becoming much more common.
 






True. Don't forget that rule of 21, rule of 78 and quota. There are rules built in to the comp plan surrounding these that will keep you from getting paid. Your manager will not be able to explain the plan to you.

Rule of 21 or 78 is pretty straight forward. There is nothing within this metric that keeps a sales rep from getting paid.
 






Rule of 21 or 78 is pretty straight forward. There is nothing within this metric that keeps a sales rep from getting paid.

It is straight forward but SDE's should be paid the most on rule of 21.. Only! Not the whole book or where a KAE loat an account where we get penalized. The comp plan sucks balls and that is nicest way i can say it.
 






It is a bad gig at this point. A lot of really unhappy reps and a lot of really bad managers making this job not so pleasant. Management is turning this into a pharma job where spreadsheets and daily call reports are more important than sales skills. You are going to do well if you can use Excel and make 4-6 pretend calls per day. Bonus points are awarded to the reps who can keep up the illusion that an account is going to close, only to find out last minute that it was fake all along.

The people who have been around for a while are the ones who have accepted the job for what it is- a glorified service job with a sales facade. I challenge anyone to find a real leader in this organization. There aren't any.
 






It is a bad gig at this point. A lot of really unhappy reps and a lot of really bad managers making this job not so pleasant. Management is turning this into a pharma job where spreadsheets and daily call reports are more important than sales skills. You are going to do well if you can use Excel and make 4-6 pretend calls per day. Bonus points are awarded to the reps who can keep up the illusion that an account is going to close, only to find out last minute that it was fake all along.

The people who have been around for a while are the ones who have accepted the job for what it is- a glorified service job with a sales facade. I challenge anyone to find a real leader in this organization. There aren't any.

Could not have said it better myself. Finally, someone who gets it.
 






Could not have said it better myself. Finally, someone who gets it.

While practicing for a new career, try this sales pitch. "Would you like to add hot apple pies with that, sir? They are only two for a dollar." This is your future, whopper boy. This is the limit of your sales potential. Hope this helps.
 


















SDE's and Managed Care Reps will be the only Reps who will succeed and LAST. Rifs are coming folks.

Keep up the great jobs SDE's and Managed Care Reps!

Kae's have to be pretty safe as well. Bottom line is managed care secure the contract, IT can set the offices in conjunction with KAE's and IAS reps.. SDE's are there for clinical expertise.. Sme's are the ones that are really not needed in the equation.
 






Kae's have to be pretty safe as well. Bottom line is managed care secure the contract, IT can set the offices in conjunction with KAE's and IAS reps.. SDE's are there for clinical expertise.. Sme's are the ones that are really not needed in the equation.

What I stupid comment! If RIFS are coming they will keep the talent regardless of position. The difference in talent is based on the individual not the position they have. Good SMEs don't want to service and good service reps don't want to sell. Unfortunately LCA is missing the mark with the SME role. Service service service. True sales positions are needed. If they take them away then bye bye LCA.
 






What I stupid comment! If RIFS are coming they will keep the talent regardless of position. The difference in talent is based on the individual not the position they have. Good SMEs don't want to service and good service reps don't want to sell. Unfortunately LCA is missing the mark with the SME role. Service service service. True sales positions are needed. If they take them away then bye bye LCA.

Stupid huh? Let me school you for a little. I would like to agree but the "can't" or "want" doesn't really matter anymore. All due respect, You can only sell as much as the managed care landscape allows you to. From the macro standpoint, labcorp can just push managed care contracts to be exclusive deals to leave quest out of the contract. Then on the micro level you can have IT people and kae's work with the account during the transition period as they will be keeping the account anyway. In that common scenario, why do you need an SME? Sales will only apply when an account has dual insurances that quest and labcorp can accept, which is becoming less and less. Most insurers are going exclusive with one or the other. In no way will LCA go away without SME's. Managed care dictates 80% of sales. The rep accounts for 20%, tops!
 


















Managed care closes the BIG deals. No one else can

I haven't seen a Big Managed Care deal in years. In my area maybe 15% of a clients population is dictated. Even that is subject to being "leaked" to other labs. Clients can choose between a many different labs. SME are needed in a huge way. Yes landscapes/the industry has changed but these positions are not going anywhere. They may evolve and commission plans are getting weaker but I see no big batch of pink slips coming. Specialty reps will be the first to go as in the past. The growth in this area is driven by the KAEs and simple marketing. These tests sell themselves. Bigger specialty deals are sold in group efforts in most cases. Bottom line is, if you are talented you are safe. If you can deal with the lousy commission plans.