Overlay reps

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Anonymous said:
I am use to a solo territory. I am confident in my sales ability and don't care at all about the overlay. I am nice to them and if they need help I am there to help. But I do my own thing. If they want to make calls, great make them. If they don't I don't care. As long as it doesn't effect me and my paycheck I will keep doing what I have always done. No one is forcing you to work together. All you have to do is coordinate your schedule. Big deal.
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I am an overlay and am doing the same thing. My core rep has been less than helpful but I don't care. I know how to sell and will do that. I am coordinating at the beginning of the month but I am running this territory like it's my own. Screw all these old shire stuck up reps.
 






Anonymous said:
I am an overlay and am doing the same thing. My core rep has been less than helpful but I don't care. I know how to sell and will do that. I am coordinating at the beginning of the month but I am running this territory like it's my own. Screw all these old shire stuck up reps.
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Except it isn't your own and neither are the sales results.
 












Anonymous said:
Except it isn't your own and neither are the sales results.
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Who cares where the credit goes. If the results are there and improving and we are both getting paid then I don't care which one of us is making it happen. We have hundreds of doctors and Like any team it's usually a combination of efforts and plays. Sure you may have a few superstars that lead the way but without support from the role players they wouldn't be as successful. Say what you want but the reps that accept and work the best with their partner will out perform the territories that are internally fighting about this. We are all ranked in similar buckets and have similar challenges. The question is who is dealing with them better than the others.
 






Anonymous said:
Who cares where the credit goes. If the results are there and improving and we are both getting paid then I don't care which one of us is making it happen. We have hundreds of doctors and Like any team it's usually a combination of efforts and plays. Sure you may have a few superstars that lead the way but without support from the role players they wouldn't be as successful. Say what you want but the reps that accept and work the best with their partner will out perform the territories that are internally fighting about this. We are all ranked in similar buckets and have similar challenges. The question is who is dealing with them better than the others.
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Thank you. Finally a voice of reason. You people are fighting about nothing.
 






This is the most valid thread I've ever seen on Shire's site. There are good reps and bad reps, good overlays and bad, as well as great RDs and terrible RDs...... The overlay system, while not preferred is not a choice we have the luxury of making at this point. I find the reasoning behind the overlays to be suspect or misguided. At Shire, every 2 years territories are recut, restructured, and re-aligned. The thought that adding counterparts (call it what it is) would be less disruptive than cutting additional territories is absurd. As a previous poster mentioned, Shire has just rehired to account for the 100 plus reps that they laid off 2 years ago. Many of which who were high performing, tenured employees who understood our business and had longstanding relationships with our customers. I genuinely hope that the new leadership will look at what really worked for Shire in the past and recut territories next year. With all of the changes even great RDs and well respected corporate influence ( who will no longer be here) are too defensive and reluctant to speak up. Our region, and many others, have just added the exact number of reps let go. As a high performing rep having an overlay doesn't scare or detour me- it just adds a layer of over communication and organizational work that takes time away from my productivity. It also takes away from my job satisfaction. Shire will lose some really great reps and people if this is not tweaked or reevaluated.
 


















Anonymous said:
I think all you territory reps are hating on the Overlay reps because you now know that the days of making up calls and half-assing it are over. You have to actually put in a honest day's work and it really bugs you. People are going to leave the company because it is only a matter of time before they are fired or let go for unethical practices
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Really, because that's what my overlay is doing. Most of us have good relationships with our A's and B's and they talk....
 






Anonymous said:
This is the most valid thread I've ever seen on Shire's site. There are good reps and bad reps, good overlays and bad, as well as great RDs and terrible RDs...... The overlay system, while not preferred is not a choice we have the luxury of making at this point. I find the reasoning behind the overlays to be suspect or misguided. At Shire, every 2 years territories are recut, restructured, and re-aligned. The thought that adding counterparts (call it what it is) would be less disruptive than cutting additional territories is absurd. As a previous poster mentioned, Shire has just rehired to account for the 100 plus reps that they laid off 2 years ago. Many of which who were high performing, tenured employees who understood our business and had longstanding relationships with our customers. I genuinely hope that the new leadership will look at what really worked for Shire in the past and recut territories next year. With all of the changes even great RDs and well respected corporate influence ( who will no longer be here) are too defensive and reluctant to speak up. Our region, and many others, have just added the exact number of reps let go. As a high performing rep having an overlay doesn't scare or detour me- it just adds a layer of over communication and organizational work that takes time away from my productivity. It also takes away from my job satisfaction. Shire will lose some really great reps and people if this is not tweaked or reevaluated.
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This is spot on!
 






Anonymous said:
Really, because that's what my overlay is doing. Most of us have good relationships with our A's and B's and they talk....
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Why do you care? The call plan of 9 calls is excessive. I wish my partner would skip out on some of those calls. My A's and B's are talking too and it's too much. If I were you that last thing I would be doing is complaining. Can we trade places?
 






Anonymous said:
Why do you care? The call plan of 9 calls is excessive. I wish my partner would skip out on some of those calls. My A's and B's are talking too and it's too much. If I were you that last thing I would be doing is complaining. Can we trade places?
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I wouldn't care if one met the doctor before logging multiple calls on them! That's just not right....
 






Anonymous said:
Why do you care? The call plan of 9 calls is excessive. I wish my partner would skip out on some of those calls. My A's and B's are talking too and it's too much. If I were you that last thing I would be doing is complaining. Can we trade places?
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I would be willing to trade also. I wish mine never showed up to any calls. They are just a inconvenience.
 






Anonymous said:
With the target lists Shire has increased frequency on your highest volume targets. It sounds like they agree with you that these are the most important customers. So what's wrong with the list?
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Not really. Someone has put a category "A" "B" "C" or "NT" next to a target. This rating is only accurate about 60 percent of the time. There are NT's with more volume than A's. B's who are rapidly declining. B's and C's with more potential and volume than A's etc. etc.

Part of my job is to know my market and make business decisions accordingly. Being given a call plan that goes against what common business sense would dictate is simply a nuisance.
 






Anonymous said:
Not really. Someone has put a category "A" "B" "C" or "NT" next to a target. This rating is only accurate about 60 percent of the time. There are NT's with more volume than A's. B's who are rapidly declining. B's and C's with more potential and volume than A's etc. etc.

Part of my job is to know my market and make business decisions accordingly. Being given a call plan that goes against what common business sense would dictate is simply a nuisance.
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You territory is ranked based on profitability not volume. It's a big difference. You also have to realize you are only seeing scripts that are on label. The company is making money on all scripts. Not just the ones displayed in the data they allow us to see.
 






Anonymous said:
You territory is ranked based on profitability not volume. It's a big difference. You also have to realize you are only seeing scripts that are on label. The company is making money on all scripts. Not just the ones displayed in the data they allow us to see.
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Is that why a lower volume doctor is an A? They write a lot off label that I do not see in my data, so what I see as a low volume A is actually a high volume off label RXer. So the company wants me to call on what appears to be a lower volume A physician 9 times a quarter because that target is profitable for off label RX's.
Nice.
 






Anonymous said:
Is that why a lower volume doctor is an A? They write a lot off label that I do not see in my data, so what I see as a low volume A is actually a high volume off label RXer. So the company wants me to call on what appears to be a lower volume A physician 9 times a quarter because that target is profitable for off label RX's.
Nice.
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Exactly. Ask PS or KK about this "profitability model" they will turn bright red, but they won't deny it. You are not getting paid on 1/2 the scripts generated because of "compliance" but they want you enter extra calls on these people because they are making the company a lot of money. Some may be younger than 6 or older than 65. Some may be using it for off label use entirely but have a non excluded title and use just enough on label to keep them as a target. If asked directly PS and kk will tell you that the off label use is not part of your goal, but they don't factor in the time it takes to call on these people.
 






Anonymous said:
Is that why a lower volume doctor is an A? They write a lot off label that I do not see in my data, so what I see as a low volume A is actually a high volume off label RXer. So the company wants me to call on what appears to be a lower volume A physician 9 times a quarter because that target is profitable for off label RX's.
Nice.
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As long as they are training you to promote on label only. That's all that matters. Also profitability could also mean a doctor with a lot of volume but medicaid is not worth the same as a doctor with cash patients and less volume.
 






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