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MS Division - Where we went so terribly wrong

Anonymous

Guest
1.) No plans for FDO before launch and even at launch. Leaving this process upto the rep and telling the rep that you cannot talk about billing beyond that joke of a marketing piece is laughable.
2.) Not willing to negoitiate with managed care. Just because the drug is intended for first line use, does not mean that the physician is going to spend a butt load of time aruing with managed care to overturn a step edit. This is drug is about to be forced into a no win position because BG12.
3.) Filling vacant positions with Novartis reps after telling us how important it was to have MS Experience tells the original reps two things:
A.) you made a mistake hiring MS reps and can easily fill with a novartion
B.) You are not dedicated to being knowledgable in MS
4.) Senior Management with a primary care mindset
5.) Hiring specialist with years of MS experience and treating us like primary care reps. When we try to give suggestions...we get the normal response...We're Novartis, we are very conservative. That will be posted on the Gilenya tomb stone.
6.) Hiring theracom and even worse sticking with them.....one word...disaster.
7.) Lieing to everyone with the stock options.....that now you are calling a non-compete.
8.) Taking close to a year to approve patient programs and making the reps fight to be able to attend.
9.) Too many roles and no clear direction on responsibilities. i.e. nurse educators versus rep responsibilites.
10.) Insane, unattainable, and unfair quotas that have completely demotivated the entire sales force.
 
















Don't be such a negative nellie, the Gilenya Go patient program was huge success. I use the breathing exercise everytime I get my unrealistic quota.

Nation at 77% in this trimester. Good job leadership. Way to motivate us. Let's all make that extra call at the end of the day. The 50 extra SRFs per territory during this trimester will not matter because no one is making quota.
 












If the company wasn't standing in our way, we could help people get their meds. Too much crap in the way of actually helping people!

I used to get excited when I had a good week of SRF's, now I can care less because I know that very few will ever make it through the process. I would get sick and tired of it if I was a physician...especially with theracom paying there people to end the case in 5 days no matter what.
 




I used to get excited when I had a good week of SRF's, now I can care less because I know that very few will ever make it through the process. I would get sick and tired of it if I was a physician...especially with theracom paying there people to end the case in 5 days no matter what.

agree 100%
 












Everyone is sick and tired of it. and now, chasing down closed srf's ....really? Yes, that's just what our docs want us to do, take up their secreataries time calling patients who've bailed! Our reputation is crap, we'd be lucky if anyone will take us now!

isnt interesting how the physicians office never seems to have issues with contacting the same patients that Theracrap says thay gave up after 5 attempts.
 








New non compete

Are you signing the new non compete? Probably 40% will hit numbers. Is it worth the possibility of $25k (before taxes) and not be able to get a position in your area for 12 months? Hate to miss out on the money but also hate missing out on future non NVS opportunities in my area.
 




Another tactic that would have been better received is to raise the bonus target to at or above our competitors in ms.

Sign if you don't mind giving up the opportunity to work for any company, in pharma, software, device, etc, to pursue future jobs in same territory.

If the cash was guaranteed I would sign. Even if it was a sign or quit option. Heres ten grand, sign and stay or you leave. Really thats not too much to ask if all this non compete/past relationship stuff really mattered to the company.

But it's not about that at all. And personally I have many miles until retirement and a shot at 15 gs after tax does not outweigh the risk that in the next 24-36 months I will need another job. In the event I do need another job, my most valuable offering is my customer base and product experience. Assuming I want to remain in healthcare.

While non competes are becoming so common among field reps, it's interesting senior leadership can float from company to company. Maybe have them sign first and I'll reconsider.
 




Another tactic that would have been better received is to raise the bonus target to at or above our competitors in ms.

Sign if you don't mind giving up the opportunity to work for any company, in pharma, software, device, etc, to pursue future jobs in same territory.

If the cash was guaranteed I would sign. Even if it was a sign or quit option. Heres ten grand, sign and stay or you leave. Really thats not too much to ask if all this non compete/past relationship stuff really mattered to the company.

But it's not about that at all. And personally I have many miles until retirement and a shot at 15 gs after tax does not outweigh the risk that in the next 24-36 months I will need another job. In the event I do need another job, my most valuable offering is my customer base and product experience. Assuming I want to remain in healthcare.

While non competes are becoming so common among field reps, it's interesting senior leadership can float from company to company. Maybe have them sign first and I'll reconsider.

With no cash guarantee I can't sign. My family's future is worth more than $25,000.
 




Another tactic that would have been better received is to raise the bonus target to at or above our competitors in ms.

Sign if you don't mind giving up the opportunity to work for any company, in pharma, software, device, etc, to pursue future jobs in same territory.

If the cash was guaranteed I would sign. Even if it was a sign or quit option. Heres ten grand, sign and stay or you leave. Really thats not too much to ask if all this non compete/past relationship stuff really mattered to the company.

But it's not about that at all. And personally I have many miles until retirement and a shot at 15 gs after tax does not outweigh the risk that in the next 24-36 months I will need another job. In the event I do need another job, my most valuable offering is my customer base and product experience. Assuming I want to remain in healthcare.

While non competes are becoming so common among field reps, it's interesting senior leadership can float from company to company. Maybe have them sign first and I'll reconsider.

Everything in MS is long term promises.Only a small group won the recent contest.We need to wait over a year to see if we even qualify for the sales incentives.Too long to wait and no guarantees.No motivation today.
 




Everything in MS is long term promises.Only a small group won the recent contest.We need to wait over a year to see if we even qualify for the sales incentives.Too long to wait and no guarantees.No motivation today.

Ask yourself if you know that you can grow Gilenya sales when there will
Be competitors next year? If yes, then stay. If no, start looking for a new job or settle for no good bonus. I'm pretty sure if the company doesn't make money, you won't see bonuses.