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Manager access not allowed

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my manager is from SP. He sucks balls big time. He still thinks he can sell, and several of my customers have asked me nicely to please not bring him back. I pushed it a little too long with one of my docs, then we get in the car-"I think you didnt need to cut your time short with him-he was willing to take as much time as you needed." What a dickweek. This guy cant tell his head from a hole in his a$$. This guy as a rep got tossed out of clinics a pretty fair amount. now hes our manager. great
 




Anonymous said:
my manager is from SP. He sucks balls big time. He still thinks he can sell, and several of my customers have asked me nicely to please not bring him back. I pushed it a little too long with one of my docs, then we get in the car-"I think you didnt need to cut your time short with him-he was willing to take as much time as you needed." What a dickweek. This guy cant tell his head from a hole in his a$$. This guy as a rep got tossed out of clinics a pretty fair amount. now hes our manager. great
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Reading non-verbal communication is a competency. Cut time when you see it needs to get cut.
 








my manager told me that the good reps find a way into these no-see places with managers and that I would be able to do that in time. if i didnt, i needed to identify why im not one of the "valued" reps who can get back in the office with my manager.
 




Anonymous said:
my manager told me that the good reps find a way into these no-see places with managers and that I would be able to do that in time. if i didnt, i needed to identify why im not one of the "valued" reps who can get back in the office with my manager.
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Sounds like a good project for the two of you to work on together so both you and your manager can prove your collective value. You could provide the action and he could gather the best practices for handling this common situation from the Merck network of subject matter experts. Or perhaps your manager is just full of shit and is bullying you into any action.
 




Anonymous said:
my manager told me that the good reps find a way into these no-see places with managers and that I would be able to do that in time. if i didnt, i needed to identify why im not one of the "valued" reps who can get back in the office with my manager.
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Can get back in the office every day...without the manager show.Turn off to see the manager. Value is determined from real thing, not the manager days.
 




Anonymous said:
i did read the non-verbal and got out while I could, but he keep trying to push it. terrible manager. bad management, bad from the top down with few exceptions
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Gold star for you! You keep the account. You showed courtesy. Account sez you may return. Manager tisk tisk, please review your competencies non-verbal communications.No more field visits until you pass the quiz.
 




How shitty does Merck have to become before reps leave of their own accord? What you guys have to put up with now is beyond my wildest nightmare....and you have to treat it seriously. Seriously people, life is too short for make-believe games. Grow a pair...you'll be glad you did.
 




Anonymous said:
How shitty does Merck have to become before reps leave of their own accord? What you guys have to put up with now is beyond my wildest nightmare....and you have to treat it seriously. Seriously people, life is too short for make-believe games. Grow a pair...you'll be glad you did.
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Merck has a long history of saving money from terminations by humiliating employees into quitting. If you are being needlessly and pointlessly humiliated, the writing is on the wall for you. You might try annoying them by pointing out specifically that you feel that you are being needlessly and pointlessly humiliated. The ball goes back into their court and they start to think about what other events you are keeping track of for later use. You will get canned quicker than not but all-in-all it is a better bargain than quitting and the timing is more under your control.
 












Well, I have had three fucking ride alongs in one month with different management. WTF? I CAN get into the hard to see customers but there is no way in hell I'm taking a manager or HQ with me. What value does my regional bring to my customers. The guy is so phony in front of the customer it is sad and embarrassing. Fuck them. If they don't like it, fire my ass. The customer IS most important. I actually told my manager there is NO value in my customer seeing him or any one else from management. Some of these accounts I only get into once a quarter. Most, you cannot even have a manager in there. The accounts act different, are not as open. They do not sit down to visit with me when a manager is there. Merck has no clue. We are so close to just seeing doors completely closed. If they keep up the twice monthly ride alongs, I will get myself fired and they can find some newbie willing to tolerate this B.S.
 




Anonymous said:
Well, I have had three fucking ride alongs in one month with different management. WTF? I CAN get into the hard to see customers but there is no way in hell I'm taking a manager or HQ with me. What value does my regional bring to my customers. The guy is so phony in front of the customer it is sad and embarrassing. Fuck them. If they don't like it, fire my ass. The customer IS most important. I actually told my manager there is NO value in my customer seeing him or any one else from management. Some of these accounts I only get into once a quarter. Most, you cannot even have a manager in there. The accounts act different, are not as open. They do not sit down to visit with me when a manager is there. Merck has no clue. We are so close to just seeing doors completely closed. If they keep up the twice monthly ride alongs, I will get myself fired and they can find some newbie willing to tolerate this B.S.
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You must be a great rep with excellent access. So someone from the HQ wants to ride along and your manager picks you. Or your manager said to that HQ person that since this physician can be seen once a quarter, your presence and stature will add value and really engage this "key" customer. Good on paper and everyone's egos are stroked except they screw up the rep's time with this physician. The HQ person goes home and write up a report about how he adds value to your call and what he has learned on this fact-finding trip. The manager gets his brownie points. The rep is screwed, again.
 




Unfortunately, physicians have figured out that managers can't help them. Any more what can a manager do for a physician? Nothing and they know it. So to our customers, managers are just a distraction that they don't need. Funny, we have been told that the reps must become "relevant " with the physician and let them feel that we are on their agenda, and then we bring in the manager which couldn't be any further off the physician's agenda. It is so silly.
 




Anonymous said:
Anybody else see that offices are not allowing managers to come back to the sample closet on field visits? It is way bad here. And, it is getting worse by the day. My manager told me that if she cant come back, she will have to score me low on some of the competencies because she cant "observe" my interactions with physicians. What kind of a joke is this? Its not my fault that the offices wont let her back-or any other manager for that reason.
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Docs are starting realize that they actually are in control. This new ECS Spartan system is going to replace us all...not just less manager access but all rep access.
 








Managers, and reps, are relics of the past. Both are unnecessary! Reps can be a value when there is some pull-through that can maximize the value of a contract with a payer-PBM, MC. Otherwise the current business model makes managers and reps old memories!!!
 




Anonymous said:
Managers, and reps, are relics of the past. Both are unnecessary! Reps can be a value when there is some pull-through that can maximize the value of a contract with a payer-PBM, MC. Otherwise the current business model makes managers and reps old memories!!!
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Disagree with this opinion...Yes, reps are relices...But managers at Merck serve a very important purpose...They harass reps (especially older, more expensive reps) into quitting the company...that is how they "earn" their ridiculously inflated compensation.

Middle management at Merck will go largely unscathed when layoffs hit...These are the people that sold whatever bit of souls they had, to the corporation...They do the dirty work, and it is very dirty work.

The 3rd Reich had the SS...Merck has its district "managers.."
 




I really miss the "old" Merck managers from a few decades ago. Not the current crop, the "hair on fire", "urgency", "where is the swagger?" kind. Yes, my manager rates me on whether I have the swagger or not.
 




Anonymous said:
Docs are starting realize that they actually are in control. This new ECS Spartan system is going to replace us all...not just less manager access but all rep access.
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What's the best reason for any doctor to spend time with a rep? And how much of what will that cost that doctor? If there are less expensive means for doctors to get what they actually get from a rep, they will choose those means. From a doctor's perspective, there are far more efficient means than face to face contact to receive information. And you do not need to travel to receive credit for learning something these days. If we believe that the doctors "keep us around" as fonts of information, then our days are numbered.
 




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