Defensive? OK, if you say so. I simply pointed out that you were making a foolish argument. I also love this argument as well--you've been out there a long time, so you must know what you're doing? Don't confuse tenure with competence, old man. It's guys like you that got us into the shit we're in right now in this industry. Everyone's hands are tied because Sales people always thought they could do it their way. It didn't work. It resulted in the most heavily scrutinized and limited industry in the world. Congrats, grandpa. Forgive me if I take your experience with a grain of salt.
The issue with listening to the field is this--3000 reps, 3000 opinions. All think they are right, but none have anything besides their gut feelings to back it up. When things don't work out, you blame the Marketing materials and the messaging, because (GASP!), it couldn't be you, could it? Again, get over yourself. Plus, gramps, I think it's time you move on. This industry has passed you by.