Exactly...and the way my team of superstars accomplishes this is by each superstar owning his or her performance and adding value at every turn.
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Exactly...and the way my team of superstars accomplishes this is by each superstar owning his or her performance and adding value at every turn.
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A wise representative does all three: gets new accounts, retains them and grows them.
A true sales guy just sells new business and let's the service person retain and grow. True sales reps are worried about nothing but new business. I also worry about the stock market because I'm so filthy rich. Quest has no true sales reps anymore. Just micro managed little bitches that enter data into their lap tops all night long.