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Heartland Home Health

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Former pharma rep here, interviewed with Heartland a few months ago. Ultimately lost out to someone with previous hospice experience. I liked what I heard from them but the decision process was sloooooow. Six interviews over the course of three months, during which time I had to check in constantly just to prod the decision-makers to get me to the "next step". Compare that to the home health company I work for now. Three interviews and an offer within two weeks.

I'm done with pharma, done being a walking commercial/caterer/sample dropper. It's definitely not sales anymore, that element's been regulated out of existence. I'm done with hearing nothing out of the doctor's mouth except "Can I sign?". I'm done pretending to be excited about me-too drugs. Done with managers who think we still have an impact and insist on endless and meaningless "action plans".

I seriously doubt these type-A personalities in pharma (you know, the kind that watch Alec Baldwin's scene in "Glengarry Glen Ross" and beat off) would do well in home health. It requires actually caring for patients, working closely with families and clinicians, and letting sales take a back seat to integrity and empathy.
 




DO NOT work for heartland. The turnover rate is crazy and nothing is being done about it. From CA to OH, to GA, to FL, people come and go after just 6 months with this company. The main reason is the poor pay/bonus structure.
 




One piece of advice-heard this from a Director who has been working in the industry for over 10 years...most hhc companies are more similiar than not! the longer I stay in the more evident this becomes. look before you leap!
 








Heartland Home Health & Hospice has a terrible reputation in the industry. From poor service to selling services the office/clinical staff can not or do not perform. Turn over is very high due to new recruits being told most are making quota when in reality few actually do. Moral is low accross the board unless you are an executive with the organization.
 




HCR is looking for a buyer, but with the employee turnover and poor performance they will have to pay someone to take the company. This company is the worst company I have ever worked for. It is run poorly from the top down.
 




their is a dude in pa. named mike m. he is a director but has no ops exp. this guy is a self absorbed, egotistically, monitone ass wipe. where do you get these people? if this is my competition i am in great shape...
 




RUN from this company. I took a job almost 2 weeks ago with this weak company and I can't wait till something better comes alone in a few months. When I got the offer I was excited because I was laid off from a major company. In just 2 weeks I can tell that this place is going nowhere. The only account that one woman has is a huge ortho account and that's all she talks about, the other woman just has handouts from the nursing homes, and I already know the contacts I had won’t be able to send to me. There have been 4 different reps that have come and gone in just over a year I was told. Take a job anywhere else but here. The recruiter in Ohio should be ashamed for pushing this company.
 




Anonymous said:
RUN from this company. I took a job almost 2 weeks ago with this weak company and I can't wait till something better comes alone in a few months. When I got the offer I was excited because I was laid off from a major company. In just 2 weeks I can tell that this place is going nowhere. The only account that one woman has is a huge ortho account and that's all she talks about, the other woman just has handouts from the nursing homes, and I already know the contacts I had won’t be able to send to me. There have been 4 different reps that have come and gone in just over a year I was told. Take a job anywhere else but here. The recruiter in Ohio should be ashamed for pushing this company.
Click to expand...

Hey, can you tell me what salary base they were going to give you? I take it you're in Ohio??? Just curious...anything is better than UI. Thanks for any feedback you can give. :)
 
















I have been with Heartland for a few months now. All I have to say is it takes a certain personality to work there. I suggest that if you have a family/ and or are married, I would not recommed working here.
You will work in the field from 8-5, that is normal for any outside sales. However, you will also be doing about 3 hours of paperwork and followup emails each evening.
You will have a daily standup morning call, and in some areas, a daily afternoon stand down call.

My experience has been that the quotas are attainable, but, you will be working 12 hours a day to make them. Events, paperwork, weekly growth meetings, paperwork, inservices, paperwork, asking if pending patients are ready for hospice yet, oh, and yes, more paperwork. They are not electronic like Pharma.

Just weigh the pros and cons of what you want with a work/life balance and realize that working there will be very challenging to balance that.

I can't tell you to take an offer or run, it will work for some people and it will not work for others. The problem is, you will not know until you start working there.
 




Interviewed with Heartland last year, eventually ended up working for another company in home health. The branch manager actually admitted that I'd have an uphill battle due to some botched hospice referrals, and wanted to know how I'd address that with their customers.

Some of the hospice companies I partner with now tell me that they hire good people, give them unrealistic goals, then railroad them out when they don't hit their numbers. Given the fact that the position I applied for has been reopened three times in the last year, I'd say that it's a pretty accurate assessment.
 




I took an AL position with heartland after being let go from phrama job with 5 years exp there and 4 years b2b sales exp. I recieved 50,000 in salary and was told bonuses where on average 3000 month. I have yet to see a bonus because the quotas are unrealistic, even if quota is met the bonus is only 1000 month. I get .42 per mile and this isn't enough with gas prices as high as they are. You are expected to work evenings and weekends and a full work day with nothing in return. Where I am we have no colateral and no budgets for anything. I even run out of sales aides often and can't get anyone to order them, since I am not allowed to order what I need. You are very micro managed here from weekly schedules to twice per day phone calls about progress, which hardly allows time to get much done.

But it is a job and if you need one you can make it work. Good luck.
 








I work for a non-profit make 75k BASE, 13K BONUS, laptop, bb, mileage, I absolutely LOVE it. DO not miss a thing about pharma either. I am passionate and fulfilled for the first time in a job. Pharma was not for me.
 








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