Oh, there were many, many KAMs who she hired that flat out bombed their interviews.
Many successful, capable reps who had the connections to be very successful KAMs in their territories were blocked and their "KAM" ended up being an idiot from some other state who knew nothing about the accounts.
Our customers saw through this right away and worked instead with Novartis, Amgen, AZ et al who actually built the KAM role the right way and put their superstar local reps in those jobs. Not some airhead from Texas.