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future of field reps

Please - go ahead and get rid of the reps and see how much business is lost you dumb ass. There’s a reason the company hasn’t stopped incentivizing on sales performance and paying reps for KPI’s. Sales will decrease immediately just like they did at GSK and with no reps fighting for business you can be sure sales will tank. Sadly the dummies who make negative comments on the rep job don’t have a clue what it’s like to spend all day long trying to get doctors to do something different. It’s fucking hard and every day it’s gets harder so shut the f up.
And who was the mastermind of the GSK fubar?????
 




90% of the field force would be on board. With the low level of data they purchase and the fact that they don’t account for many hospitals, infusions centers or mom and pop pharmacies they truly don’t know and have know way of accurately telling how much business is generated by each rep. Which is why I believe they are going to this performance based bullshit - managers will find things wrong such as not enough rep triggered emails, expense reports, call metrics, admin etc or all things combined to say you aren’t meeting expected performance. Then the plan comes in place and they will provide superior coaching to help you improve, but sales performance may never change and that in my opinion is how they will get you. Very hard to fire people based on numbers that aren’t accurate


You are SPOT ON! However - with the increased focus on “skills” this is how the ABL will start to prime the way for a PIP. It starts with one or two skills that you need to improve. They will correlate this to low sales performance if you aren’t at goal. More and more field rides, more and more documentation of sub par skills if you don’t hit the entire sales model
On each call. Then you can add the call metrics, admin or whatever and BAM, enough for a PIP. I am a former manager with another big Pharma company and sadly I saw this coming from the beginning of the year. What an awful culture we are in
 




You are SPOT ON! However - with the increased focus on “skills” this is how the ABL will start to prime the way for a PIP. It starts with one or two skills that you need to improve. They will correlate this to low sales performance if you aren’t at goal. More and more field rides, more and more documentation of sub par skills if you don’t hit the entire sales model
On each call. Then you can add the call metrics, admin or whatever and BAM, enough for a PIP. I am a former manager with another big Pharma company and sadly I saw this coming from the beginning of the year. What an awful culture we are in

This place repeats what it sows. Culture is a fabrication to deceive the employees into thinking that the company cares for its people. Nothing could be further from the truth. This division is the ultimate dumpster fire filled with huge amounts of flaming shit. How this mess continues is beyond comprehension. Take a bow Vas. You earned this one.
 




Pharma would die a quick death without field sales reps. Reps make it all go. Without them there would be no profits made and no money to pay the bills. Are there many layers within a pharma company that can be cut? Absolutely. Mid level pharma mgmt is the biggest financial burden of all. There is zero ROI for these blood sucking leashes. They could all be cut today and pharma would not miss a beat. Hire a handful of admin assistants and pay them 50k to e the paper pushes and everybody wins.
I used to work for a smaller pharma company and that’s pretty much how they did it. We had a few managers who managed a lot of reps, but they rarely flew in to ride along. They were basically admistrative assistants- approving expense reports, advocating for their reps’ career growth, triaging the most important communications to the sales force, solving problems, and most importantly- cheering us on. Reps were hired who were experts in their territories and were treated like the valuable experts they were. Our sales continually outperformed forecasts and it was a great place to work. There was almost zero turnover. How did it end? With a buyout.
Novartis does every single thing down to the most minuscule the opposite of that company. Just like everyone here, I’m just waiting for the next opportunity.
 




Pharma would die a quick death without field sales reps. Reps make it all go. Without them there would be no profits made and no money to pay the bills. Are there many layers within a pharma company that can be cut? Absolutely. Mid level pharma mgmt is the biggest financial burden of all. There is zero ROI for these blood sucking leashes. They could all be cut today and pharma would not miss a beat. Hire a handful of admin assistants and pay them 50k to e the paper pushes and everybody wins.
smile-funny.gif
 




I used to work for a smaller pharma company and that’s pretty much how they did it. We had a few managers who managed a lot of reps, but they rarely flew in to ride along. They were basically admistrative assistants- approving expense reports, advocating for their reps’ career growth, triaging the most important communications to the sales force, solving problems, and most importantly- cheering us on. Reps were hired who were experts in their territories and were treated like the valuable experts they were. Our sales continually outperformed forecasts and it was a great place to work. There was almost zero turnover. How did it end? With a buyout.
Novartis does every single thing down to the most minuscule the opposite of that company. Just like everyone here, I’m just waiting for the next opportunity.
Absolutely the big pharma model is dated. The massive sales forces being managed by over populated useless mid level drone managers sucks the life and productivity out of reps. Mid level managers bring zero value or productivity to nobody. They drain the company big salaries while contributing zero to the company profits. Simple fix is cut the useless bastards. pharma would be a whole lot better without them. Adim assistants at 1/3 of their salaries is how you fix pharma.
 




Absolutely the big pharma model is dated. The massive sales forces being managed by over populated useless mid level drone managers sucks the life and productivity out of reps. Mid level managers bring zero value or productivity to nobody. They drain the company big salaries while contributing zero to the company profits. Simple fix is cut the useless bastards. pharma would be a whole lot better without them. Adim assistants at 1/3 of their salaries is how you fix pharma.
Reps know the best way to run an organization but cannot effectively perform their own jobs
 




Reps know the best way to run an organization but cannot effectively perform their own jobs
Hey Neil, quit with the metrics and KPIs and tracking and excessive field rides and coaching and teams meetings and upskilling and IC shenanigans and reorgs and on and on.
Start paying people well who perform and firing those who don’t. That’s all you need to do to exceed all projections and keep the producers happy.
The former is rapidly chasing the producers out of the company or converting them into sample dropping non producers, because if you care, you’re going to hate it here.
 




you are so needed-yes-we can't learn without you-you and your thugs have been shoving your rep model down our traps for years-you are nothing but sandwich delivers and feed mechanism for the front staff- a great rep-what a joke-get a life you clam

Who pissed in your cheerios? Go mind your own business. You haven't yet told us what YOU do... what is your mission critical role that is a "real" job?

Envy is an ugly thing.
 




Hey Neil, quit with the metrics and KPIs and tracking and excessive field rides and coaching and teams meetings and upskilling and IC shenanigans and reorgs and on and on.
Start paying people well who perform and firing those who don’t. That’s all you need to do to exceed all projections and keep the producers happy.
The former is rapidly chasing the producers out of the company or converting them into sample dropping non producers, because if you care, you’re going to hate it here.
If you don’t like it, quit. There are plenty of Kaplan graduates waiting to replace you.
 












Its funny reading this. Entresto was a complete commercial failure. We came in and implemented babysitting type metrics and sales grew. They grew so much that Entresto is now our biggest product and success even trumping Consentyx. That salesforce needed to be managed closely- so we did that.

That said if you aren't following the plan and directions then we can easily replace you. We spell everything out that pretty much a recent college graduate can do what you do and for less money.

Facts.
 




Its funny reading this. Entresto was a complete commercial failure. We came in and implemented babysitting type metrics and sales grew. They grew so much that Entresto is now our biggest product and success even trumping Consentyx. That salesforce needed to be managed closely- so we did that.

That said if you aren't following the plan and directions then we can easily replace you. We spell everything out that pretty much a recent college graduate can do what you do and for less money.

Facts.
 








This sucker of a job is so lame- slinging donuts and coffee-for overweight staff-get 10-20 seconds with an actual provider- AI will soon rid off this old school job


Plus I’m a rep (not with Novartis) and see 4 Novartis reps on one field sales call!! WHAT A WASTE OF $ AND RESOURCES!! For crying out loud …
 




Its funny reading this. Entresto was a complete commercial failure. We came in and implemented babysitting type metrics and sales grew. They grew so much that Entresto is now our biggest product and success even trumping Consentyx. That salesforce needed to be managed closely- so we did that.

That said if you aren't following the plan and directions then we can easily replace you. We spell everything out that pretty much a recent college graduate can do what you do and for less money.

Facts.

Rep here who successfully launched Entresto. The reason…payers started covering the drug!

FACTS!
 












Plus I’m a rep (not with Novartis) and see 4 Novartis reps on one field sales call!! WHAT A WASTE OF $ AND RESOURCES!! For crying out loud …
You’re not wrong, but unfortunately that’s the stupid non sales producing, metrics driven game they force us to play. I have several targets that my partner and I share with another territory. So there are 4 reps who are each supposed to have a product discussion 7 times a trimester. Of course, that provider has had to make strict rules to keep pharma reps out of the office once a week, so we can realistically only talk to them at a luncheon once every couple of months. So we all show up to the lunches and have a revolving door of dripping just a few samples to them a couple times a week. Meanwhile, we are ignoring medium and smaller accounts and doing nothing to build new business. No wonder the device and buy and bill reps laugh at the sample dropping pharma reps. (Just because we sell Leqvio, doesn’t mean Novartis will allow account based buy and bill selling, they’re still pharma 2001.)