Customer Engagement is a failure

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The facts are the Roche takeover was complete years ago, just never trumpeted. Stop and look at the Top positions for the last 5 years.....It’s been like a jailbreak. 18 years, and I was tossed due to my “mindset”. My mindset was to try and identify gaps in knowledge with my colleagues, train them up and (gasp) ask management to hold them accountable to implement.
Well I got the boot, seems home office transplants do not like to be told their teams need to be held accountable. They rather manage for that success email message, than build process knowledge that will keep moving the juice.
While my ego took a big hit, the amount of people who’ve called me to tell me “You’re the lucky one” tells me, sometimes it all works out. When I got this job, I felt like I got the best job in the industry. I thought I’d finish up here. It didn’t work out that way. Took the money, started a new job at a small company, and life moves on.
Happy New Year everyone.
 






What happened to Genentech in the past 18 months cannot be explained by logic because it doesn't make any business sense. It started with a few very uninformed, under-qualified and overly ambitious people who fancy themselves as some sort of trendsetters and innovators and were given a lot of power. It was like a bunch of high schools kids who were inspired by some silicone valley giants but have the intellect of the seven eleven owners. They thought they ignited the imagination and inspiration for the industry and only want to keep the people with their grandiose convenient-store "mindset". What they did not realize was that there are no geniuses or innovators. You can almost see the Elizabeth Holmes syndrome in all of them. What they really ignited was a dumpster fire that has gone very wrong. They replaced the sand in our sandbox with cow dung. So everyone has been scratching their heads for months and wondered where this is going. The short answer is the iceberg. The sad part is that they enlisted more clueless and under-qualified clowns to try to make the cow dung smell like roses. Good luck if you are still trampling each other in this box of sh_t. Your career clock is ticking and you ware going no where with this ship. I am officially out of this disaster this week! Best of luck to you all!
 






anonymous said:
What happened to Genentech in the past 18 months cannot be explained by logic because it doesn't make any business sense. It started with a few very uninformed, under-qualified and overly ambitious people who fancy themselves as some sort of trendsetters and innovators and were given a lot of power. It was like a bunch of high schools kids who were inspired by some silicone valley giants but have the intellect of the seven eleven owners. They thought they ignited the imagination and inspiration for the industry and only want to keep the people with their grandiose convenient-store "mindset". What they did not realize was that there are no geniuses or innovators. You can almost see the Elizabeth Holmes syndrome in all of them. What they really ignited was a dumpster fire that has gone very wrong. They replaced the sand in our sandbox with cow dung. So everyone has been scratching their heads for months and wondered where this is going. The short answer is the iceberg. The sad part is that they enlisted more clueless and under-qualified clowns to try to make the cow dung smell like roses. Good luck if you are still trampling each other in this box of sh_t. Your career clock is ticking and you ware going no where with this ship. I am officially out of this disaster this week! Best of luck to you all!
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Best analogy ever - Elizabeth Holmes. How many EH’s are there at Genentech these days?
 






anonymous said:
The facts are the Roche takeover was complete years ago, just never trumpeted. Stop and look at the Top positions for the last 5 years.....It’s been like a jailbreak. 18 years, and I was tossed due to my “mindset”. My mindset was to try and identify gaps in knowledge with my colleagues, train them up and (gasp) ask management to hold them accountable to implement.
Well I got the boot, seems home office transplants do not like to be told their teams need to be held accountable. They rather manage for that success email message, than build process knowledge that will keep moving the juice.
While my ego took a big hit, the amount of people who’ve called me to tell me “You’re the lucky one” tells me, sometimes it all works out. When I got this job, I felt like I got the best job in the industry. I thought I’d finish up here. It didn’t work out that way. Took the money, started a new job at a small company, and life moves on.
Happy New Year everyone.
Click to expand...

Genentech was and always has been a very political organization. Didnt matter the quality of your work it was all about appearances and how well you got along with everyone. Lack of competitive selling and leaning on superior products until they lost their patents is also a huge cause. Been bloated for years and when results weren't what they were in the past finally Roche influence took hold! And yes many were overpaid and underqualified- glorified ambassadors or kids playing make believe business people.
 






Wow, very well put. What happens when people with no experience think their "smarts" can make up for that experience and knowledge. Need to bring people who know, who have been there, who have experience.


anonymous said:
What happened to Genentech in the past 18 months cannot be explained by logic because it doesn't make any business sense. It started with a few very uninformed, under-qualified and overly ambitious people who fancy themselves as some sort of trendsetters and innovators and were given a lot of power. It was like a bunch of high schools kids who were inspired by some silicone valley giants but have the intellect of the seven eleven owners. They thought they ignited the imagination and inspiration for the industry and only want to keep the people with their grandiose convenient-store "mindset". What they did not realize was that there are no geniuses or innovators. You can almost see the Elizabeth Holmes syndrome in all of them. What they really ignited was a dumpster fire that has gone very wrong. They replaced the sand in our sandbox with cow dung. So everyone has been scratching their heads for months and wondered where this is going. The short answer is the iceberg. The sad part is that they enlisted more clueless and under-qualified clowns to try to make the cow dung smell like roses. Good luck if you are still trampling each other in this box of sh_t. Your career clock is ticking and you ware going no where with this ship. I am officially out of this disaster this week! Best of luck to you all!
Click to expand...
 






anonymous said:
Wow, very well put. What happens when people with no experience think their "smarts" can make up for that experience and knowledge. Need to bring people who know, who have been there, who have experience.
Click to expand...


Whoever wrote this should attend the next Roche shareholder meeting. I think the investors need to know how poorly this place has been managed by these bozos in SSF. It is almost a crime to let these wannabes waste all the money and time on consultants, coaches, activists and sticky notes to create this colossal political cluster. This place will NEVER be successful again as long as we keep this terrible people in the leadership position.
 






anonymous said:
Whoever wrote this should attend the next Roche shareholder meeting. I think the investors need to know how poorly this place has been managed by these bozos in SSF. It is almost a crime to let these wannabes waste all the money and time on consultants, coaches, activists and sticky notes to create this colossal political cluster. This place will NEVER be successful again as long as we keep this terrible people in the leadership position.
Click to expand...


I still find it intriguing that Ian C, (former CEO for you that have not been around that long) slipped away at the stroke of midnight before he was directly linked to the former Genentech lobbyist who took his life on a golf course after being found out for the $$$ slid his way. Ian knew this and got off without any repercussions. I suspect Ian had his own little till of illicit $$$ directly linked to this case. Just a snapshot of the lowlife dregs that ruined the company after the merger. Bring in Little Willy A as next ceo and look where you are at now.
 






anonymous said:
I still find it intriguing that Ian C, (former CEO for you that have not been around that long) slipped away at the stroke of midnight before he was directly linked to the former Genentech lobbyist who took his life on a golf course after being found out for the $$$ slid his way. Ian knew this and got off without any repercussions. I suspect Ian had his own little till of illicit $$$ directly linked to this case. Just a snapshot of the lowlife dregs that ruined the company after the merger. Bring in Little Willy A as next ceo and look where you are at now.
Click to expand...

When Art left the CEO post, that marked the beginning of the end of Genentech. Ian was able to last as long as he did because he was able to pass the free money from the 3 kings to everyone in the company. When Art left the board for Calico, the also left Ian the key to the vault. Who knows if Ian also dipped his sticky hand in the cookie jar with Evan. When the top scientists also left after Art's departure from the board, Genenetch was left only with its name and the buildings. Little number-crunching Willy is never a CEO material. He doesn't get people, company culture or anything that doesn't have a number attached to it. So here you are. A short summary of Genentech's fall from grace.
 






anonymous said:
When Art left the CEO post, that marked the beginning of the end of Genentech. Ian was able to last as long as he did because he was able to pass the free money from the 3 kings to everyone in the company. When Art left the board for Calico, the also left Ian the key to the vault. Who knows if Ian also dipped his sticky hand in the cookie jar with Evan. When the top scientists also left after Art's departure from the board, Genenetch was left only with its name and the buildings. Little number-crunching Willy is never a CEO material. He doesn't get people, company culture or anything that doesn't have a number attached to it. So here you are. A short summary of Genentech's fall from grace.
Click to expand...
RIP Evan. I miss see him and getting to know at the NSMs. He was a good guy that got caught up in the system of greed and corruption.
 












Evan can be used as an analogy for old Genentech (Art era) and new Genentech (Ian forward).
Evan was a game changer in that he utilized new techniques to position our products as invaluable in the government marketplace and old school networking to make sure DNA was top of mind.....Art’s Genentech

Evan was also self-serving and set up an elaborate scheme to defraud DNA all while pretending that what he was doing was in everyone’s best interest (Ecosystem Genentech)
 






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