pharmacy calls and reports

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Anonymous

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Don't these people understand that it doesn't matter how many pharmacy calls we make it won't get us one rx. And reports out the ass won't create one either. If you don't know how to coach (ha) say so and gorent cars again.
 



Anonymous said:
Don't these people understand that it doesn't matter how many pharmacy calls we make it won't get us one rx. And reports out the ass won't create one either. If you don't know how to coach (ha) say so and gorent cars again.
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All reps think they're the best at sales and don't need any training and coaching. In reality, you're all not very good. If you were good you would be in a 100% commission sales job.
 



Anonymous said:
All reps think they're the best at sales and don't need any training and coaching. In reality, you're all not very good. If you were good you would be in a 100% commission sales job.
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OK fine. Clearly this is not a real sales job. I’ll be the first to admit that. So why then do our out of touch trainers and managers take this job so seriously and, “lead”, “coach”, and “train” like we are negotiating hostage deals in the Middle East or selling the Dept of Defense a fleet of jets? Why do we have sales models and training crafted and geared towards a B2B, tangible good sales process? What other “sales job” to you continually pester your customer to buy more…even when they use your product every day or every week? We oversell in this industry like no other I’ve been a part off. We are walking, talking, breathing product commercials and sample/patient education delivery boys & girls. That’s it. Again, I’m OK with that. What’s funny is the good DM’s and trainers get what this job IS and equally important what this job ISN’T, and they lead and train to that versus pretending we are selling 100 MRI units for the entire VA system. Stop making this job more complicated than it is.

I agree, everyone in the world can benefit from some form of (key word here) RELATIVE constructive criticism and training. If the training or coaching was on something relative that if changed would actually result in a different outcome. Something meaningful, not to the DM or the trainer but to our customers. Unfortunately the bad trainers and DM’s offer up nit picking IRRELEVANT criticism that will not make the rep any better. Bad trainers and DM’s coach to what they like and are comfortable with, or what worked for them 10 years ago, and not what is best for the customers.

I went through training here and I have been a trainer here and this is the weakest most out of touch team of trainers and DM I have ever worked with.
 



Anonymous said:
OK fine. Clearly this is not a real sales job. I’ll be the first to admit that. So why then do our out of touch trainers and managers take this job so seriously and, “lead”, “coach”, and “train” like we are negotiating hostage deals in the Middle East or selling the Dept of Defense a fleet of jets? Why do we have sales models and training crafted and geared towards a B2B, tangible good sales process? What other “sales job” to you continually pester your customer to buy more…even when they use your product every day or every week? We oversell in this industry like no other I’ve been a part off. We are walking, talking, breathing product commercials and sample/patient education delivery boys & girls. That’s it. Again, I’m OK with that. What’s funny is the good DM’s and trainers get what this job IS and equally important what this job ISN’T, and they lead and train to that versus pretending we are selling 100 MRI units for the entire VA system. Stop making this job more complicated than it is.

I agree, everyone in the world can benefit from some form of (key word here) RELATIVE constructive criticism and training. If the training or coaching was on something relative that if changed would actually result in a different outcome. Something meaningful, not to the DM or the trainer but to our customers. Unfortunately the bad trainers and DM’s offer up nit picking IRRELEVANT criticism that will not make the rep any better. Bad trainers and DM’s coach to what they like and are comfortable with, or what worked for them 10 years ago, and not what is best for the customers.

I went through training here and I have been a trainer here and this is the weakest most out of touch team of trainers and DM I have ever worked with.
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Agreed. The only thing that happens when I bring a DM into an office is that they get annoyed. I think it actually hurts me instead of helping me.
 



Anonymous said:
Agreed. The only thing that happens when I bring a DM into an office is that they get annoyed. I think it actually hurts me instead of helping me.
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DMs are totally useless besides supervising reps and making sure they are working. The minute they open their mouths, it destroys our company's credibility in addition to our own.
 



My favorite is,…”next time try closing harder…say Doctor can I count on you to use drug x for all your appropriate patients”? That one just kills me!!! Of course the doctor is going to agree with you, just to get you out of the office quicker so he can get back to work!!!
 



Anonymous said:
DMs are totally useless besides supervising reps and making sure they are working. The minute they open their mouths, it destroys our company's credibility in addition to our own.
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One big problem at Eisai is HO management says the right message and RD/DMs ignore it and do their own thing. OB will say "partnering" and the DM will say F that.
 



Anonymous said:
My favorite is,…”next time try closing harder…say Doctor can I count on you to use drug x for all your appropriate patients”? That one just kills me!!! Of course the doctor is going to agree with you, just to get you out of the office quicker so he can get back to work!!!
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And the funny thing is that they are nice enough to let us in and then we're supposed to treat them like shit.
 



Anonymous said:
My favorite is,…”next time try closing harder…say Doctor can I count on you to use drug x for all your appropriate patients”? That one just kills me!!! Of course the doctor is going to agree with you, just to get you out of the office quicker so he can get back to work!!!
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Or the old classic, Doctor, will you use <fill in the blank> on your next 3 patients with <fill in the symptoms or disease state>
 



Anonymous said:
Or the old classic, Doctor, will you use <fill in the blank> on your next 3 patients with <fill in the symptoms or disease state>
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I know, how many times do the drs hear this in one day? They must want to throw up everytime we come in with our stupid messages and opening questions.
I actually had my DM critisize me once for asking for only the next patient i- I should have asked for ALL the next patients!-LOL! What a joke our job and the DMS are!
 



Yeah I asked my doc who I've known for about 10 years to write some more Aciphex for me (he writes about 20%) and he said okay I'll bump it up some more and when we got out I was told I didn't close hard enough. Really? Good coaching. Way to pardna up.
 



Anonymous said:
Yeah I asked my doc who I've known for about 10 years to write some more Aciphex for me (he writes about 20%) and he said okay I'll bump it up some more and when we got out I was told I didn't close hard enough. Really? Good coaching. Way to pardna up.
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The truth is you didn't close hard enough, you're DM is right. You should have demanded that your doctor write 100% Aciphex. You should have told your doctor that hhc means he writes Aciphex for everyone. If patient comes in with a cut on their finger, write Aciphex. If a patient comes in with a headache, write Aciphex. If a patient comes in for a physical, write Aciphex. Now that's hhc.
 



Anonymous said:
The truth is you didn't close hard enough, you're DM is right. You should have demanded that your doctor write 100% Aciphex. You should have told your doctor that hhc means he writes Aciphex for everyone. If patient comes in with a cut on their finger, write Aciphex. If a patient comes in with a headache, write Aciphex. If a patient comes in for a physical, write Aciphex. Now that's hhc.
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Doc, if your patient has jock itch they need aciphex. If your patient has VD, they need aciphex. If your patient has erectile dysfunction, they need aciphex.
 



Anonymous said:
Doc, if your patient has jock itch they need aciphex. If your patient has VD, they need aciphex. If your patient has erectile dysfunction, they need aciphex.
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Now youre thinking! Same with Aricpt- heartattack- acpt, stroke-acptt, pneumonia-acpt---- there is just no stopping us now. BTW- my DM did ask something this insane----
 






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