Amazon's threat to retail pharmacies: 3 findings

The retail pharmacy industry is facing increased competition from online retailers such as Amazon, according to the J.D. Power 2022 "U.S. Pharmacy Study" released July 28.

The report is based on survey responses from 12,142 U.S. pharmacy customers who filled a prescription within the past 12 months. Responses were collected between September 2021 and May 2022.