I've been with J&J and IT for more than 15 years and had various IT(S) roles; I’m becoming a rare breed. I've seen a bit I should think, but I've never witnessed anything like what has happened during the LC dynasty (now she might take that as a positive statement, however none was intended). The work environment in some IT teams has gone to the deep freezer. Uncertainty and fear reigns the hallways of ITS and no one dear point to the issues at hand. There use to be respect towards staffs and people in J&J, senior management still honor the Credo - they say. They don’t walk the talk. Processes and policy matter more than people. I think this is mostly an IT issue, and that’s why the bug starts with LC.
There seem to be a constant focus on engagement, but Credo surveys still sucks. Meetings and assessments are held, but no improvements.
It all started at the top, and senior management is constantly trying to fix it at the bottom...
The change has to come at the top...
The best managers I have ever had, and where I performed the best, was working for supervisors that were interested in my welfare and how he/she could help me succeed. I’d work me shirt off for leaders like that.
In the words of Pam Stanton – former J&J PM:
When you take care of people, the project takes care of itself. And oh by the way, whatever you are trying to achieve with the project… Well, that happens, too. Time and again, I’ve lived it.
This is languish unknown to senior management today.