anonymous
Guest
anonymous
Guest
Other than pontificate about accounts they know nothing about, what does this group actually do? My interactions thus far have been one sided, with them simply needing information about their accounts from me. I really don’t understand what value they bring? Couldn’t these ecosystems run more efficiently with only TAM’s, CRM’s, and MSL’s, since they are the ones that know all the customers? They could handle all these responsibilities without having to hand hold all these new positions. Most BEM’s I have interacted with have had over inflated egos.