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What Jeff Kindler was paid to do





Remember that Jeff Kindler was Bill Steere's pick. Bill ran off better candidates for the job and selected somebody who clearly couldn't do it. Oh wait, Hank McKinnell was Bill Steere's pick for the job too and he was painfully inadequate. If you're looking for the #1 reason for Pfizer's decline look no further than Bill Steere....................
 




Back in the eighties through mid ninties, most of the reps were mature, well dressed and quite a few even had gray hair. Their dress, their maturity exuded credibility and Class. Drs. had such high respect and would invite us back into their offices to discuss not only drugs but family, sports, etc. Strong, good old fashion relationships were built and it was the Quality of the Calls that were made Not the Quantity. The CEO was also accessable and frequently played sports with reps and socialized with them at events. Everyone felt a mutual respect.

Many of us saw the changes that happened in the mid nineties and knew it would eventually catch up. No longer did Pfizer or other companies value the senior reps when they could pay young college graduates half the salary. Those kids darted through clinics and could collect many a signature but bought little value to the clinics. Entertainment perhaps but little credibility. Many of them were quickly promoted into Management Positions which breeded more signature chasers.
Soon the clinics had enough.

You are exactly correct and what the OP claims is true throughout the industry. The job has sadly become saturated with signature chasers and loafers. Each time they make "a call", the industry loses more credibility. I think the changes started around the same time the industry lost the ability to track it's sales to the proper zip code and prescriber. The lack of reliable and credible prescription sales data led to the lack of respect for the representative from management. They knew that sales data is really made up to favor certain individuals.
Sadly the reps. now know it too!
 




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