Anonymous
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Anonymous
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He manages up well and manages down poorly.
Strong emphasis on managing down poorly. Tom, we get that you get off on making your CTL's and reps feel uncomfortable when selling to customers. However, thinking that there is a simple story for Gardasil, Zostavax and P23 is insane. If there was a simple story, it would have been done over a decade ago. Since you think you are one of the smartest minds in Merck, why don't you model for your region what good looks like. Why don't you tell us what the simple stories should be since you want to micromanage everything and you don't trust your reps to sell. Do something different for a change. Lead by example!