Strategic Account Managers get paid for doing what ?

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anonymous

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They get paid on all of our mature brands
They get paid on the entire zip code areas and call on less than 1/4 of them
They get paid extra for Collaboration efforts amongst the division

Why and how ?
How are they tracked ?

Wake up folks, reps are being screwed out of $$$$$$$
 




anonymous said:
They get paid on all of our mature brands
They get paid on the entire zip code areas and call on less than 1/4 of them
They get paid extra for Collaboration efforts amongst the division

Why and how ?
How are they tracked ?

Wake up folks, reps are being screwed out of $$$$$$$
Click to expand...


I spoke with my 2x and she offers Zero to our group.
 




anonymous said:
I spoke with my 2x and she offers Zero to our group.
Click to expand...

our guy is great, he gets it, responds to out emails and texts. He worked for
the company and knows the products and the history.

I hear many problems about the SAM that do not have company and product
experience. I'm sure that's the problem.
 




It would be helpful if they we asked to utilize Knowledgemaster and take
tests to learn something about each drug they are being paid on, or at least
the correct pronunciation.

Product knowledge goes along way with selling the CareConnect card, not I don't
know the specifics of that drug, but you can get in for $25 at RiteCare
 




We have an Account Manager that claims to have increased business in the region
over 20% by referring to Specialty Pharmacy as In-Network Pharmacy which has
broken the negativity of specialty pharmacy because of Philadoor.

She has no statistics to back it up, but it's true if you tell enough people it's true.
 




We have it great. We get up at 9. Try to make a few appointments.
Do our best to have a few breakfasts with the field representatives and teach them
how to use the card. We visit an office or two.
We log a lot of appointments and send successes and make more cash then you'll make.

Great job, Great company, Great pay! ! !
 




anonymous said:
We have it great. We get up at 9. Try to make a few appointments.
Do our best to have a few breakfasts with the field representatives and teach them
how to use the card. We visit an office or two.
We log a lot of appointments and send successes and make more cash then you'll make.

Great job, Great company, Great pay! ! !
Click to expand...

My account manager either works for another company or is just plain stupid. She travels around and acts like a consultant working with a rep who does not work for Galderma. I have even had doctors ask me if she works for the other company. Funny thing is, her division praises her. They think she is a genius. Truth be told she will not help me with any of my products and never talks about Galderma products. She is too busy helping her friend grow his business. If we need to depend on Strategic Accounts to help grow our business in this challenging healthcare environment, we better prepare our resumes. We are all screwed.
 




This is a KC endeavor that has to be praised as wonderful . Too much money was invested
to call it the failure it is.
It will take about a year for someone in upper management to wake up and
ask for accountability of this group that work a few hours a week.
 




Does your Strategic Account manager call on single practice doc's? Mine says she can't
and is only allowed to call on offices of 5 plus.
Why the heck does she get paid on everything then ?
 




My counterpart and I invited the SA rep " oh I mean SA manager" to a brand new office in
our territory with two new physicians. She called because she couldn't find the office building
and asked again the doctors names.
When she found out the practice was two doctors, she said she can only attend lunches
with five or more. Such BS.
 
























My Forte numbers would be way better is the SA rep wasn't in my territory.
She talks about how hard it is to get filled and the hoops you have to jump through
to get it, so prescribe generic Adapalene .

Her manager was promoted so she does what she wants
 




Our SA professional is a great guy who gets things done in the district because he
has been with Galderma and gets it.
You need to explain to them who are the targets and how you need them to grow
and by just talking about the card will not do much.

They are in for a rude awakening 2nd quarter with the increases and will wake
up and work if they a are not now.
It will all work out after April numbers post.
 




They are nice because they like to pick up breakfast and lunch tabs so I have
more money in my budget. They show up, pick up the receipt, say hi and leave.
It's all good with us here.
 




anonymous said:
My Forte numbers would be way better is the SA rep wasn't in my territory.
She talks about how hard it is to get filled and the hoops you have to jump through
to get it, so prescribe generic Adapalene .

Her manager was promoted so she does what she wants
Click to expand...

Sounds like your Account Manager might be the same as mine. My account manager is so busy promoting Klara, she has no time to work for Galderma. How long before she gets praised and promoted?
 




We have to spend a half day with them in May at the POA.
Let's treat them like the managers they act like they are. I would like them to detail
10 successes they have had and back up how they define success. How do they
track doctors movements, what reports are they looking at, who are there targets going forward. We want to see numbers to specialty Rx in January compared to Specialty Rx in April on specific doctors.
If we make them accountable they will begin to work harder and earn the scripts
they are getting credit for.

Let's make it professional and positive.
 




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