"Restructuring"

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How's that for Joan of Arc genius. Actually, that was JA trying to get a clue. He talks about discipline and motivation. However, he can't lose those last few 100 pounds he's carrying around. Did you see him today? Damn
 






Great post above - but here's the thing: when I worked at ISI an executive told me that as long as JA sells $3B in systems every year he walks on water, hence the company culture that will permeate until something happens. Smoke and mirrors is what this company is based off of right now. I was physically ill at the last WWSM listening to JA & JM push procedures from the stage...when I started with ISI I had stars in my eyes, I really thought I was working for a company that was helping the patient...I could no longer work for a company that steamrolls their employees and customers for the glory of the stockholder. I'm glad to have left (although I miss many of my old co-workers), but I'm glad I was able to move on to a better opportunity. The last 6 months have been spent gaining my life back. Best decision EVER to leave.
 






Hate to state the obvious. IS paid to have the reps attend a meeting with I assume a measurable outcome in mind. Your reps are posting to cafe pharma during the meeting regarding the weight of a VP.
 


















Anonymous said:
Great post above - but here's the thing: when I worked at ISI an executive told me that as long as JA sells $3B in systems every year he walks on water, hence the company culture that will permeate until something happens. Smoke and mirrors is what this company is based off of right now. I was physically ill at the last WWSM listening to JA & JM push procedures from the stage...when I started with ISI I had stars in my eyes, I really thought I was working for a company that was helping the patient...I could no longer work for a company that steamrolls their employees and customers for the glory of the stockholder. I'm glad to have left (although I miss many of my old co-workers), but I'm glad I was able to move on to a better opportunity. The last 6 months have been spent gaining my life back. Best decision EVER to leave.
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Who are you people? We need to get together for drinks!!!
 






Anonymous said:
What is the "official" line on the departure of CB? Did they stand up and say what a wonderful guy he was?
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Do you even work for the company what do you mean official? They never bring it up and act like nothing happened because they don't think anyone deserves to know how tyrannical they are! These are not the droids you're looking for...

In a District meeting our moron director was leading it acting like nobody cared where our manager was. Did I mention he was my 5th in 2 years? Finally someone brought it up as a joke and he had to come clean but ISI is a joke as far as mgt goes with their bs transparency. You are only a manager with this company if you can turn into a robot, not sell them
 






the leadership is saying CB went crazy and wasn't working or traveling. sounds like isi lingo for he stopped drinking the kool aid. he was a great guy to work with and will be sadly missed by those who appreciated his leadership style.
 












Anonymous said:
Yes. Several employees spoke their mind and gave feedback to managers and directors. Some even gave suggestions to VPs.

Those employees are now gone.

You have to realize that ISI is HUGE on feedback. It is part of the daily culture and some of it... wait, most of it is useless. Mostly because most managers and directors have been promoted on the good ole boy system verses performance and merit.

However, the one key point is this:

When this company speaks, no, lectures, about being a feedback-based company, the one thing they are neglecting to tell you is...

Feedback will always roll down hill. As a rep you should never have an opinion because you are wrong and just that... a rep.

Great example:

Arkansas, a rep, who had never missed a number, was growing at a clip of 120% plus quarter over quarter - Had the audacity of challenging MT a director over how the territory should be managed. He is now gone.

Another rep in Colorado was told that he needed to revamp his entire weekly schedule because 'he didn't know how to sell, much bless, run his territory'. He had made his number 6 out of 8 quarters... challenged his manager and director.... now gone.

Another rep in Texas who had built an entire program (something like 13 robots) and had need with the company almost 5 years was told 'to sell his car because it made him look just as arrogant as people thought he was' and that if he wanted 'real advice he should ask his wife what she thought bof him'. Now gone.

Last one was in Florida. They told her that she was 'unfit for the position over a year ago'. They threatened her job, as is the primary method of motivation here at ISI. She had been with the company 2 years and had never missed her number. She went to hher bosses boss to explain the situation and provide feedback to the company via HR. They thrn proceeded to have a week-long field ride with her. She is now gone.

Think you get the point. I habr been here for 5 years and Im going through this meeting and emailing revruiters every evening. I refuse to be one of these sad stories.I
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MT is not nearly as talented as he thinks he is. If he was forced to actually sale, he would not know what to do. Here is the lesson......... Don't hire chemical engineers to be medical device sales managers.
 












Anonymous said:
guys money will come in this industry, without the stock advantage this is a "better than average" job in med device... ISI is hiring reps at a target of 170 now...

I send this to pharma or anyone like me who was looking to break into med sales... this is a great job.
it is a 160 job at very best. and you will be ridden daily. No manager has more than 5 reps. so you represent 20 percent of your boss's day every day!
2 day ride along every 3 weeks. conference calls weekly with team, minimum hour - 1 on 1 additional weekly calls with manager. Daily calls of follow up with yesterday's activity and tomorrow's goals from your manager. Reporting updated every Wednesday night of where you are going and who meeting with and you are instructed to role play all conversations. You will come here confident and leave lost because your decision to come here was the last sales decision you will make at Intuitive.
It is sad, incredibly sad, because it could be unbelievable. Could be an incredible company if the culture and leadership style was not involved! And management will not be happy until you burn every bridge and destroy every relationship you have built to advance the adoption of robotics in the shortest timeframe. I came here a year ago and it has been downhill ever since
Incredibly bad press
Training bad surgeons bc we have to answer to wall street!
Stock Crashing
FDA probing
Recalls on robot arms
Make your own decisions but be educated. There are positives here but they do not outweigh the toxic levels of unnecessary BS
Now go sell choleys
as a person who got a phone call on New Years Day to meet for my demise the next day, I am thankful I am home now and not in ATL role playing on how to structure my entire financial existence around robotic choley!
As you are being convinced about how many lives you are changing ask yourself how your life is changing? During the acceptance speeches count how many times the award winner thanks their other half for raising the kids on their own.
I'm Out
HARD RUDDER RIGHT as someone put it
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I hate to concur with my counterparts above, but it's all true. So sad to be a longer-term employee of ISI and have to agree with all that was said above. Great product, incredible relationship with surgeons, difficult culture. Feedback only goes one way... downhill. Had one friend quit after being asked to lie to get business, and another got the non-stop field ride pressure and fired after being asked (and refusing) to do things that were unethical. Micromanagement is high. Integrity is preached, but not necessarily practiced. People that get promoted are in the good ole boy club. Very sad because like someone else said, it could be a wonderful job, but eventually, it will suck the life out of you. Restructuring was a way to get people out that they wanted to get rid of OR that were a threat to ISI. After all the bad press this year, you would think things would be done differently, but things actually got worse with the add'l pressure put on mgmt to perform. There is a quote about the character of a man is tested not in good times, but in bad. Same applies to companies and ISI did not come out on top in this regard. CB was the only exec who I trusted and they let him go, which says a lot.
 












Re: "Restructuring" Titan

man it is hard to say with this company.
imagin how hard it will be to gain entry into this field.
the only thing that would offer an opportunity is that the existing and only company was the most dishonest manipulative group that a hospital would be willing to put up with double inventory, new processes and risk. Congrats to isi as they have and continue to foster, let alone, spring board a competitor in the market. I would say that if all prices are equal a competitor would have at least 10-20 percent market share from customers that want to deal with an honest company.
ISI is entrenched, legit and great technology. CSR's deliver to customers.... everyone else takes and takes and takes. Any CSR that is willing to destroy his/her credibility to further a timeline is promoted (only when successful). All others will not only lose face with their one and only account but become a person that is ineffective in the company.
Great pathway to success. Send in THE TITAN!
 






Re: "Restructuring" your life

Layoffs come with all companies.
For a year now ISI has put 100% focus on single site surgery. We left WW with that same focus for 2014. The company knows that if we shoot for all choleys and land at 20 percent there are thousands of robots sold. have you seen a mitral valve repair? have you seen a TORs procedure? the most incredible patient value operations are discouraged because why?

WHY?
BC TORs procedures are not that frequent, and Cardiac takes a LONG time to train. Shame on us................................................................................................................................................................................................................................................................................................................................................................................................................................................
 


















Anonymous said:
the posts go quiet.............

will SS surgery be the future?

ISI is banking on it. My career is banking on it.
not sure........................
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have been in the mdd world for a while and appreciate what the robot has done to move mediocre surgeons away from laparotomy to mip. had a chance to see the ss used by very advanced surgeon. she struggled with it. could not give me an answer on the true benefit to the patient. one small scar... with major compromise? i see it going the same route as single site lap. interesting but...
 


















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