Pharma Culture

Have worked for Quest for >20 years, in a non-technical position, watching what the "new" upper management is doing is making me....well I was already unhappy before! Since Ken Freeman left, this company does nothing but spin spin spin. The basis of any data collection/dissemination service requires the basics to be solid and this company HAS NEVER HAD A SOLID BASE (i.e., sales and specimen processing). Sales are pretty people that may have a degree but can't find a CBC with their a$$e$. Specimen processing, at any facility, is a bunch of people that McDoo's wouldn't hire; no medical experience yet they are expected to work in a medical production environment. "Our New Quest" is laying off people all over the place but trumpets the fact they pick up new clients with multiple K$ a year. We will LOSE these clients and our reputation will be of FAILURE to provide the services we sell.

The good ole days of ken freeman a man who knew how to run a lab and Dr Nichols vision of what a lab should offer are things of the past we are moving towards becoming pharma diagnostics inc.nearly there