Bob Snyder
Guest
Bob Snyder
Guest
I was a prostate cancer patient who had services rendered by Aureon Labs in 2011. About 5 weeks ago, I received a collection notice from Universal Fidelity for $1,751 for services that appeared to be on a statement when Aureon Labs went out of business and their receivables were "purchased" by another entity (maybe it was Universal Fidelity or some other company that thy are representing). To be sure that I would retain my rights to "fight" this collection charge, I immediately composed a letter to Universal Fidelity stating that all approved Medicare charges were paid by Medicare and my secondary insurance company. I also included copies of the Explanation of Benefits (EOB's) so they could see that this was true. I sent a copy of the letter to the PA Insurance Department (who referred my letter to the PA State Attorney General's office), a copy to the Medical Editor at the local newspaper and a copy to my Urologist. After several phone calls to the PA Insurance Department and the PA State Attorney General's office, I then completed a formal complaint against Universalfidelity for the fraudulent/erroneous charges. The Attorney General's office took up my cause with Universal Fidelity and after contacting them by letter, Universal Fidelity Faxed a response to the Attorney General's office that indicated I do not owe any monies to Universal Fidelity or Aureon Labs. The moral of this story is "Get your state Attorney General's office invloved" and they will fight for you against the fradulent collection agencies like Universal Fidelity. As an aside, I will receive a copy of the FAX that Universal Fidelity sent to the Attorney General's office. We can fight (and win) with the power of the pen.